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Treatment Coordinator

Role overview

Qualifications

  • Previous experience as a Treatment Coordinator or Patient Care Advisor
  • Caring and empathetic approach with excellent communication skills
  • Strong relationship-building skills
  • Team player who thrives on delivering exceptional patient care

Responsibilities

  • Assist patients from first enquiry to final result
  • Deliver exceptional patient care and service
  • Build relationships with patients to ensure a positive experience
  • Collaborate with team members to improve patient experience

Key facts

Hard skills

Other skills

  • Communication
  • Relationship Building
  • Teamwork
  • Customer Service
  • Empathy
  • Caring Nature

About the company

Portman Dental Care logo

Portman Dental Care

  • Dental Care
  • 501–1,000
Good dental care really matters. We provide dental care for 1.5 million patients every year across the UK and Ireland. Today, we support over 370 practices, partner with more than 2,400 clinicians and empower more than 4,500 practice colleagues – to enable better health and happiness across lifetimes. Our practices are integral parts of their local communities, and we support our clinicians and practice teams to deliver the best care possible for their patients, every day. We know that every patient and every community is unique. As a dental group we strive to balance celebrating the individuality of our clinicians and practices, with using the benefits of our scale and commitment to deliver excellent dental care. We’re also part of the wider Portman Healthcare International Group which has a presence in five European countries.

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Job description

Job Description

From first enquiry to final result, help make every patient’s experience exceptional. 

We’ve got a vacancy for a Treatment Coordinator to join the team at our welcoming Exeter Orthodontics Practice 

  • Hours available - 34 hours per week
  • Typical shifts: Monday, Wednesday, Thursday 08.00 -  12.45 13.45 - 18.00 - Friday  08.00- 12.45 13.45 - 16.00 Saturday's to be discussed
  • Competitive hourly rate of £13.50 p/h 

About you 

We’d love to receive your application to our Treatment Coordinator vacancy if you have the following skills and experience: 

  • Previous experience as a Treatment Coordinator or Patient Care Advisor – we also welcome applications from those with sales experience gained in a customer-facing environment 
  • A caring and empathetic approach, with excellent communication and relationship-building skills 
  • A team player who thrives on delivering exceptional patient care and service 

What do you get in return? 

In addition to a competitive salary, our benefits package also includes: 

  • Bonus scheme based on practice performance 
  • Wellbeing Support: 24/7 Employee Assistance Programme and GP service plus an in-house Mental Health First Aider programme 
  • Extra Leave: Birthday off and option to buy 3 more days 
  • Family Support: Enhanced maternity/paternity leave 
  • Financial Security: Life assurance and contributory pension scheme 

Who are we? 

PortmanDentex is a leading dental group supporting more than 370 practices across the UK and Ireland. We put patients at the heart of what we do and create an inclusive environment where colleagues can grow and make a real difference. Working in partnership and always looking for ways to improve, we are building a better future for our patients, practices and people. 

Application process 

When you click apply, we’ll just need your CV and contact details, plus answers to a few quick questions — and that’s it! You’ll hear back from us as soon as we can, whatever the outcome. 

Ready to join us? Click apply to take the next step in your Treatment Coordinator career. 

Additional Information

We are an equal opportunity employer and value diversity, equity and inclusion in our workplace. We are committed to creating an environment of mutual respect and are dedicated to providing equal employment opportunities regardless of race, religion or belief, sex, sexual orientation, gender reassignment, pregnancy or maternity, marital or civil partner status, disability, age, or nationality.

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