Logo for Integrated DNA Technologies

European Demo Centre Coordinator

Role overview

Qualifications

  • Diploma, vocational qualification or equivalent experience in logistics, demo coordination, customer service or commercial operations
  • Knowledge of SAP or a similar ERP, Microsoft Office, Excel and email management
  • Professional English, customer and commercial focus, attention to detail, integrity and compliance awareness

Responsibilities

  • Coordinate European demos, loans, training and exhibitions, managing workshop scheduling and equipment availability
  • Manage demo and loan inventory and end-to-end logistics, including stock availability and resolutions of issues
  • Drive effective daily management through accurate inventory records, KPIs, and close coordination with partners

Key facts

Hard skills

Other skills

  • Customer Service
  • Microsoft Office
  • Detail Oriented
  • Personal Integrity

About the company

Integrated DNA Technologies logo

Integrated DNA Technologies

  • Biotech & Genomics
  • Large
  • 1,001–5,000
Integrated DNA Technologies, Inc. (IDT) develops, manufactures, and markets nucleic acid products for the life sciences industry in the areas of academic and commercial research, agriculture, medical diagnostics, and pharmaceutical development. IDT has developed proprietary technologies for genomic applications such as next generation sequencing, CRISPR genome editing, synthetic biology, digital PCR, and RNA interference. Through its GMP services, IDT manufactures products used by scientists researching many forms of cancer and most inherited and infectious diseases. IDT is widely recognized as an industry leader in custom nucleic acid manufacture, serving over 130,000 life sciences researchers. IDT was founded in 1987 in the United States and has its U.S. manufacturing headquarters in Coralville, Iowa, with additional U.S. manufacturing sites in San Diego, California; Research Triangle Park, North Carolina; and Ann Arbor, Michigan; with international sites in Leuven, Belgium and Singapore. *For research use only. Not for use in diagnostic procedures. Unless otherwise agreed to in writing, IDT does not intend these products to be used in clinical applications and does not warrant their fitness or suitability for any clinical diagnostic use. Purchaser is solely responsible for all decisions regarding the use of these products and any associated regulatory or legal obligations

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Job description

Bring more to life.

Are you ready to accelerate your potential and make a real difference within life sciences, diagnostics and biotechnology?

At Leica Biosystems, one of Danaher’s 15+ operating companies, our work saves lives—and we’re all united by a shared commitment to innovate for tangible impact. 

You’ll thrive in a culture of belonging where you and your unique viewpoint matter. And by harnessing Danaher’s system of continuous improvement, you help turn ideas into impact – innovating at the speed of life.


At Leica Biosystems, we’re not just shaping the future of cancer diagnostics — we’re transforming lives. Our mission of “Advancing Cancer Diagnostics, Improving Lives” is the driving force behind everything we do. As a global leader with the most comprehensive portfolio spanning from biopsy to diagnosis, we empower clinicians with innovative, reliable solutions so they can give patients timely, accurate answers when they need them most. When you join Leica Biosystems, you’re not just taking a job; you’re becoming part of a passionate team that knows every moment matters when it comes to cancer. You’ll help develop diagnostic solutions that turn anxiety into answers, and aid the acceleration of next-generation, life-changing therapies. Surrounded by a diverse and collaborative global community, you’ll be inspired each day to stretch, grow, and make an impact.

Learn about the Danaher Business System which makes everything possible.


This position is part of the EMEA Customer Excellence Team and will be based in Newcastle, United Kingdom.  You will report to the EMEA Demo Workshop Manager and coordinate demo, training, exhibition and service-loaner activities across Europe, including freight, inventory records, workshop scheduling and stakeholder communication.



In this role, you will have the opportunity to:

  • Coordinate European demos, loans, training and exhibitions, managing workshop scheduling, equipment availability and the Newcastle Demo Lab to deliver an excellent customer experience.
  • Manage demo and loan inventory and end-to-end logistics, including stock availability, replenishment, deliveries, collections, freight providers, costs and resolution of late, damaged, defective or missing equipment.
  • Drive effective daily management through accurate inventory records, KPIs, SAP/Salesforce administration and close coordination with Commercial, Service, Applications, Logistics and other partners.

The essential requirements of the job include:

  • Diploma, vocational qualification or equivalent experience in logistics, demo coordination, customer service or commercial operations.
  • Knowledge of SAP or a similar ERP, Microsoft Office, Excel and email management.
  • Professional English, customer and commercial focus, attention to detail, integrity and compliance awareness, experience coordinating activities, maintaining records and influencing stakeholders without direct authority.

Travel, Motor Vehicle Record and Physical/Environment Requirements:

  • Based in Newcastle, United Kingdom; remote working is possible, with travel to maintain the Newcastle Laboratory.
  • Ability to work safely and compliantly in an equipment-handling environment.
  • Willingness to travel occasionally within Europe.

It would be a plus if you also possess previous experience in:

  • Demo or loan coordination, logistics, medical devices, instrument sales or service, product management or manufacturing with experience in Demo-management systems, Salesforce or a similar CRM.
  • Another European language.

Leica Biosystems, a Danaher operating company, offers a broad array of comprehensive, competitive benefit programs that add value to our lives. Whether it’s a health care program or paid time off, our programs contribute to life beyond the job. Check out our benefits at Danaher Benefits Info. 


Join our winning team today. Together, we’ll accelerate the real-life impact of tomorrow’s science and technology. We partner with customers across the globe to help them solve their most complex challenges, architecting solutions that bring the power of science to life.

For more information, visit www.danaher.com.

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