EPIC QUALITY MANAGEMENT ANALYST

MAKE A DIFFERENCE AT OCHIN

OCHIN is a nonprofit leader in health care innovation and a trusted partner to a growing national provider network, providing the clinical insights and tailored technologies needed to expand patient access, grow and connect care teams, and improve the health of rural and underserved communities.

We are hiring for a number of new positions to meet increasing demand. When you choose to join OCHIN, you have the opportunity to continuously grow your skills and do meaningful work to help fulfill our vision of good health and well-being for everyone.

At OCHIN, we value the unique perspectives and experiences of every individual and work hard to maintain a culture rooted in our values.

Founded in Oregon in 2000, OCHIN employs a growing virtual workforce of more than 1,200 skilled professionals, working remotely across 49 states. We offer a generous compensation package and are committed to supporting our employees’ entire well-being by fostering a healthy work-life balance and opportunity for professional advancement. We are curious, collaborative learners who strive to live our values every day. OCHIN is excited to support our continued national expansion and the increasing demand for our innovative tools and services by welcoming new talent to our growing team.

Position Overview

The Quality Management Technical Advisor applies critical thinking, sound judgment, attention to detail, effective communication, and relationship building to support quality throughout the lifecycle of OCHIN’s technology and workflows. The role evaluates complex changes to understand intended outcomes, identify risks and dependencies, determine appropriate testing and validation approaches, and investigate unexpected results or potential quality concerns.

Working collaboratively with development teams, operational partners, subject matter experts, and OCHIN members, the Technical Advisor translates technical information into clear, actionable communication and uses evidence to support informed decisions. The role considers functionality, end-to-end workflows, documentation, member understanding, and downstream impacts when evaluating quality.

As a contributor to OCHIN’s Quality Management system, the Technical Advisor applies lessons from testing, defects, member feedback, and workflow challenges to strengthen testing practices, documentation, processes, and future work. Success requires curiosity, independent judgment, continuous learning, and a commitment to building confidence that OCHIN’s technology and communication support successful member use and the communities they serve. 

Essential Duties

• Design and execute comprehensive testing strategies and define testing requirements, testing objective, and testing scope.
• Develop and execute testing, which includes defining testing goals, developing test cases and test scripts, identifying expected outcomes, and more for various types of testing (ex: unit, functional, integrated, regression, workflow, etc).
•  Identify and prepare test patients and other testing scenario preparations requirements
• Track outcomes, issues, and defects found in testing
• Partner with development/build teams to improve quality, including addressing issues found in testing as well as other sources of quality improvement
• Communicate improvements and updates to the software, including enhancements, fixes, and known issues, which may include both written and verbal forms of communication
• Other duties as assigned. 

• Minimum of 2 Epic Certifications or , Proficiencies or a minimum of 1 year experience in 1-2 of the following Epic Applications: EpicCare Inpatient (Clinical Documentation, OpTime, Anesthesia, Stork, Bones, Willow Inpatient or Cupid)
• Minimum 1-year experience with manual testing including writing, using, and developing test scripts.
• Experience in an acute care setting is highly desired

COVID-19 Vaccination Requirement

To keep our colleagues, members, and communities safe, OCHIN requires all employees—including remote employees, contractors, interns, and new hires—to be vaccinated with a COVID-19 vaccine, as supported by state and federal public health officials, as a condition of employment. All new hires are required to provide proof of full vaccination or receive approval for a medical or religious exemption before their hire date.

Work Location and Travel Requirements

OCHIN is a 100% remote organization with no physical corporate office location. Employees work remotely from home and many of our positions also support our member organizations on-site for new software installations. Nationwide travel is determined based on OCHIN business needs. Please inquire during the interview process about travel requirements for this position.

Work from home requirements are:

• Ability to work independently and efficiently from a home office environment
• High Speed Internet Service
• It is a requirement that employees work in a distraction free workplace
• Travel may be required nationally based on business requirements for OCHIN

We offer a comprehensive range of benefits. See our website for details: https://ochin.org/careers

Equal Opportunity Statement

OCHIN is an equal opportunity employer. We are committed to building a team that represents a variety of backgrounds, perspectives, and skills for the benefit of our staff, our mission, and the communities we serve.?

As an equal opportunity and affirmative action employer, OCHIN does not discriminate on the basis of race, ethnicity, sex, gender identity or expression, sexual orientation, religion, marital or civil union status, parental status, age, disability status, veteran status, or any other protected characteristics. All aspects of employment are based on merit, performance, and business needs.

Base Pay Overview

The typical offer range for this role is $85,697- $137,116. Please keep in mind that this range represents the pay range for all positions in the job grade within which this position falls. The actual salary offer will consider a wide range of factors directly relevant to this position, including, but not limited to, skills, knowledge, training, responsibility, and experience, as well as internal equity and alignment with market data.

#LI-Remote

#Acute Care

#EpicCare

#Willow

#Stork

#OpTime

#UAT

#Technical Writing

#Test Scripts