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Systems & Product Manager

Role overview

Qualifications

  • Proven experience in systems management, product management or a similar technology-focused role.
  • Experience working with hospitality systems and digital platforms would be advantageous.
  • Strong understanding of system integrations, process optimisation and technology implementation.
  • Excellent project management, analytical and problem-solving skills.

Responsibilities

  • Oversee the implementation, management and optimisation of systems across the hospitality portfolio.
  • Manage hospitality technology platforms and ensure their effective integration with existing systems.
  • Identify opportunities to improve operational efficiency through technology and automation.
  • Collaborate with internal teams and external technology providers to implement system improvements.

Key facts

Hard skills

Other skills

  • Hospitality
  • Analytical Skills
  • Problem Solving
  • Communication
  • Teamwork
  • Time Management

About the company

Kendrick Recruitment logo

Kendrick Recruitment

  • Staffing & Recruiting
  • 11–50
Kendrick Recruitment | Luxury Hospitality & Tourism Recruitment Worldwide At Kendrick Recruitment, we specialise in sourcing top talent for the luxury hospitality and tourism industry worldwide. Established in 2012, our boutique agency has built a reputation for delivering a personalised, high-touch service to both clients and candidates. Being a small, agile business allows us to focus on what matters most: understanding people. We take the time to learn about our clients’ unique requirements and our candidates’ career aspirations, ensuring every placement is the perfect fit. With a strong presence across digital platforms, we keep recruitment modern, interactive, and accessible. Our website and social media channels are regularly updated with industry news and the latest opportunities, making it easy to stay connected. Whether you’re a leading luxury establishment seeking exceptional talent, or a candidate looking for your next career move, Kendrick Recruitment is here to make the process seamless, professional, and personal. 🌍 Discover more: www.kendrickrecruitment.com We are a small family based company and are therefore able to offer a personal touch to the service while also being able to secure you great candidates. We aim to keep this personal touch and will learn about what you are looking for in potential candidates to make the recruitment process as easy and flowing as possible. With social Media becoming a key part of recruitment these days we are aiming towards providing information as quickly as possible to our candidates and clients via the web. With Facebook, Linkedin and Twitter growing by the day we will be online and interactive at all times. We also have a brand new website with all our latest news and vacancies on - www.kendrickrecruitment.com

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Job description

Systems & Product Manager | Cape Town, Western Cape (Remote) | Luxury Hospitality Portfolio

Kendrick Recruitment is seeking a skilled and detail-oriented Systems & Product Manager to oversee systems, digital platforms and product development for a luxury hospitality portfolio. The successful candidate will play a key role in optimising operational systems, improving user experience and ensuring that technology solutions support the portfolio's business objectives.

Key responsibilities:

  • Oversee the implementation, management and optimisation of systems across the hospitality portfolio.

  • Manage hospitality technology platforms and ensure their effective integration with existing systems.

  • Identify opportunities to improve operational efficiency through technology and automation.

  • Collaborate with internal teams and external technology providers to implement system improvements.

  • Manage product development processes, system updates and ongoing enhancements.

  • Monitor system performance, troubleshoot issues and coordinate solutions where necessary.

  • Ensure systems remain aligned with operational requirements and business objectives.

  • Provide training, guidance and support to users to maximise system adoption and effectiveness.

Requirements:

  • Proven experience in systems management, product management or a similar technology-focused role.

  • Experience working with hospitality systems and digital platforms would be advantageous.

  • Strong understanding of system integrations, process optimisation and technology implementation.

  • Excellent project management, analytical and problem-solving skills.

  • Strong communication and stakeholder management abilities.

  • The ability to manage multiple projects and priorities independently in a remote working environment.

  • A proactive approach to identifying opportunities for innovation and continuous improvement.

Salary: R40,000 – R45,000 per month.

Interested candidates who meet the requirements are invited to submit their CVs for consideration.




Salary: R40,000 - R45,000

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