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Enrollment Coordinator - Chronic Care Management

Role overview

Qualifications

  • Strong customer service skills
  • Organizational skills and multi-tasking
  • Critical thinking
  • Strong communication and interpersonal skills

Responsibilities

  • Connect with eligible patients
  • Educate and enroll patients into preventative care programs
  • Guide patients through smooth onboarding process
  • Accurately manage documentation

Key facts

Hard skills

Other skills

  • Customer Service
  • Organizational Skills
  • Critical Thinking
  • Microsoft Excel
  • Microsoft Outlook
  • Communication
  • Social Skills
  • Multitasking
  • Detail Oriented

About the company

Optima Medical logo

Optima Medical

  • Medical Practices & Clinics
  • 501–1,000
Optima Medical is an Arizona-based medical group consisting of 30 locations and over 110+ medical providers, who care for more than 120,000 patients statewide. Our mission is to improve the quality of life throughout Arizona by helping communities “Live Better, Live Longer” through personalized healthcare, with a focus on preventing the nation’s top leading causes of death. We go beyond primary care with a full spectrum of services including cardiovascular health services, behavioral health, allergy testing and immunotherapy, in-house lab testing, imaging, chronic disease management and other specialty health services. We aspire to aid the growth of our company by welcoming the most qualified and deserving candidates aboard.

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Job description

About Optima Medical:

Optima Medical is an Arizona-based medical group consisting of 34 locations and 150+ medical providers, who care for more than 200,000 patients. Our mission is to improve the quality of life throughout Arizona and Nevada by helping communities “Live Better, Live Longer” through personalized healthcare, with a focus on preventing the nation’s top leading causes of death. We go beyond primary care with a full spectrum of services including cardiovascular health services, behavioral health, allergy testing and immunotherapy, in-house lab testing, imaging, chronic disease management and other specialty health services. We are seeking an Enrollment Coordinator to join our team! In this role, you will guide new and existing patients through a smooth enrollment process into our care management programs.

 

What you’ll do:

  • Connect with eligible patients
  • Educate and enroll patients into preventative care programs
  • Guide patients through smooth onboarding process
  • Accurately manage documentation  

Qualifications:

  • Strong customer service skills
  • Organizational skills and multi-tasking
  • Critical thinking
  • Strong communication and interpersonal skills
  • Ability to multitask and prioritize in a fast-paced environment
  • Attention to detail and accuracy
  • Proficient in Excel & Microsoft Outlook 
  • High school diploma or equivalent 
  • Healthcare experience preferred
  • Bilingual in Spanish preferred

Ready to build a career with real growth opportunities, take your first step into healthcare and build a career that matters. Apply today and start making a difference while working from home!

Why join our team?

  • Substantial growth opportunities 
  • Leadership and mentoring 
  • Resources to further career 
  • Fun work environment (events, holiday parties)  
  • Benefits (medical/vision/dental/401k/paid holidays)
  • Supportive and positive work environment

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