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HR Officer

Role overview

Qualifications

  • Minimum of 2 years' HR experience
  • CIPD Level 5 qualified or working towards the qualification
  • Strong employee relations knowledge and experience
  • Excellent communication skills

Responsibilities

  • Provide accurate, practical and commercially focused HR advice to clients
  • Act as a first point of contact for HR enquiries via telephone and email
  • Draft and prepare HR policies and employment documentation tailored to client requirements
  • Assist in the preparation of documentation relating to employee relations matters

Key facts

Hard skills

Other skills

  • Communication
  • Organizational Skills
  • Problem Solving
  • Detail Oriented
  • Relationship Building

About the company

Towergate Insurance Brokers logo

Towergate Insurance Brokers

  • Insurance
  • 1,001–5,000
THE HOME OF MORE INSURANCE EXPERTISE IN MORE PLACES Towergate Insurance Brokers is one of the UK’s leading independent insurance broker and risk management advisors. Every day, Towergate Insurance Brokers looks after the insurance requirements of businesses active in over 200 different fields. Not just throughout the UK but across Europe as well. Our teams of specialists have built a solid reputation for understanding many business sectors and industries, and the everyday risks that they face in today’s increasingly complex commercial world. We also look after the insurance needs of private individuals and families seeking tailored personal cover. And we’d like to be of service to you.

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Job description

Are you an experienced HR professional who enjoys building relationships and providing practical, people-focused advice?

We're looking for an HR Officer to join our growing team, supporting a diverse portfolio of clients across a wide range of industries. This is a fantastic opportunity for someone with strong HR advisory experience who thrives in a client-facing environment and enjoys helping businesses navigate employee relations, employment law and HR best practice.

As an HR Officer, you'll be the first point of contact for many client enquiries, providing professional HR guidance, preparing employment documentation, and supporting clients with their day-to-day people challenges. You'll play a key role in delivering an exceptional client experience while working closely with our HR Advisors and Senior HR Advisor.

What does an HR Officer here do?

  • Provide accurate, practical and commercially focused HR advice to clients across a variety of HR topics.

  • Act as a first point of contact for HR enquiries via telephone and email.

  • Support HR Advisors by providing continuity of service during client visits, annual leave and other absences.

  • Draft and prepare HR policies and procedures tailored to client requirements.

  • Prepare employment contracts, Statements of Main Terms and Conditions, and Employee Handbooks.

  • Assist in the preparation of documentation relating to disciplinary, grievance, capability, absence management and other employee relations matters.

  • Attend employee relations meetings to provide HR support and take detailed notes where required.

  • Support the creation and distribution of HR and employment law updates.

What are we looking for in our next HR Officer?

We're looking for someone who combines strong HR knowledge with excellent communication skills and a genuine commitment to delivering outstanding client service.

  • Minimum of 2 years' HR experience.

  • CIPD Level 5 qualified or working towards the qualification.

  • Strong employee relations knowledge and experience.

  • Confident handling sensitive and sometimes challenging conversations.

  • Exceptional attention to detail with strong administrative and documentation skills.

  • Strong organisational and problem-solving abilities.

  • Experience drafting employment documentation, policies and HR correspondence.

  • Confident building relationships and establishing credibility with clients.

#AIB #SK

Everywhen is an equal opportunities employer, with a growing and thriving diversity, equity and inclusion strategy; we are committed to a working environment that is free from discrimination, is inclusive, and empowers our people to bring their whole self to work and reach their full potential.

If your application is successful, we will conduct relevant employment checks prior to you commencing employment with us. These will include verifying your recent employment, address, credit history and a standard criminal record check.

As an Everywhen colleague, you will be expected to uphold our values, act professionally and respectfully towards others, and contribute to a workplace where everyone is treated with dignity and respect. We expect all colleagues to help maintain an environment free from bullying, harassment, victimisation and other inappropriate behaviours, supporting our commitment to an inclusive and high-performing culture.

Please note: We may close a vacancy prior to the publish end date if the required quality or number of applications has been received. 

Note to recruiters and employment agencies: We will not pay for unsolicited CVs from recruiters and employment agencies unless we have a signed agreement and have requested assistance, in writing, for a specific opening.

Click here here to see our standard benefits page

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