About SapiensSapiens is a global leader in intelligent SaaS-based software solutions for the insurance industry, serving more than 600 insurers worldwide. We are transforming the insurance landscape through innovative technology, cloud-based platforms and AI-powered solutions that help insurers modernize operations and deliver exceptional customer experiences.
We are seeking a Senior Product Director – Life, Annuities, Long-Term Care & Group to lead the strategic direction, development and commercial success of our US Life and Annuity portfolio, while expanding our capabilities across Long-Term Care (LTC) and Group Insurance.
This is a hands-on leadership position combining product strategy, market development and day-to-day product management. The successful candidate will work closely with Engineering, Delivery, Sales, Marketing and executive leadership to shape the product roadmap, drive innovation and position Sapiens as a leading technology partner for US insurance carriers.
Required
- 10+ years of experience within the US Life Insurance, Annuities, Long-Term Care and/or Group Insurance industries.
- Deep domain expertise in at least two of the following areas: Life Insurance, Annuities, Long-Term Care or Group Insurance.
- Proven experience in hands-on product management within an Agile software development environment.
- Experience managing product roadmaps, backlogs, user stories, acceptance criteria and user acceptance testing (UAT).
- Strong understanding of insurance products and processes, including policy administration, new business, underwriting, servicing, commissions, billing and claims.
- Experience owning product portfolios and demonstrating measurable business impact through revenue growth, customer retention or competitive win rates.
- Strong understanding of US insurance regulations and compliance requirements.
- Excellent communication and stakeholder management skills, with the ability to engage effectively with executive leadership, customers and technical teams.
Preferred
- Experience introducing AI, automation or intelligent capabilities into regulated insurance environments.
- Exposure to cloud-based SaaS platforms and modernization of legacy insurance administration systems.
- Knowledge of industry standards and integrations, including ACORD, DTCC, enrollment and billing feeds, and employer or benefits administration platforms.
- Background in actuarial, underwriting or insurance operations.
- Professional designations such as FLMI, LOMA or equivalent industry credentials.
- Previous experience as a Product Manager or Business Analyst supporting insurance platform implementations.
Product Strategy & Roadmap
- Define and execute the product vision, strategy and multi-year roadmap across Life, Annuities, Long-Term Care and Group Insurance.
- Identify market opportunities, emerging industry trends and customer requirements to guide product investment and innovation.
- Develop business cases and prioritize product initiatives based on commercial value, customer needs, regulatory requirements and platform capabilities.
- Drive the expansion of Sapiens' product offerings into LTC and Group Insurance markets.
- Collaborate with senior leadership to establish investment priorities and support overall portfolio growth.
Product Development & Execution
- Lead hands-on product management activities within an Agile development environment.
- Own and prioritize product backlogs, epics, user stories, acceptance criteria and product requirements.
- Partner with Engineering, Domain Modelers and Solution Designers to translate business needs into scalable product solutions.
- Participate in sprint planning, backlog refinement, reviews and product acceptance.
- Prepare product documentation, smartbooks and functional specifications.
- Work directly with Sapiens' CoreSuite platform, including product configuration, demonstrations and evaluation of platform capabilities.
- Drive AI-enabled product innovation, leveraging automation and intelligent capabilities across underwriting, new business, policy administration, claims and servicing.
Market & Customer Engagement
- Develop a deep understanding of the US Life, Annuity, LTC and Group Insurance markets, including customer needs, competitive positioning and emerging product trends.
- Build strong relationships with insurance carriers, distributors, brokers and strategic partners.
- Lead customer advisory discussions and engage with executive stakeholders to understand business priorities.
- Translate customer feedback and market insights into actionable product enhancements and roadmap priorities.
- Partner with Sales on strategic opportunities, customer presentations, product demonstrations and RFP responses.
Regulatory & Industry Expertise
- Monitor US insurance regulatory developments and ensure product capabilities remain aligned with applicable industry requirements.
- Maintain knowledge of relevant NAIC regulations, state insurance requirements, annuity suitability standards and life insurance product regulations.
- Understand regulatory considerations impacting LTC, including rate increases, claims handling and state partnership programs.
- Support Group Insurance requirements, including ERISA, ACA, COBRA, portability and conversion.
- Ensure regulatory changes are incorporated into product roadmaps and delivered effectively to customers.
Commercial & Business Leadership
- Drive portfolio growth through new customer acquisition, existing customer expansion and improved competitive positioning.
- Collaborate with Sales and Marketing to develop product positioning, messaging and go-to-market strategies.
- Support pricing, packaging and commercial decisions in partnership with product and commercial leadership.
- Monitor product performance, adoption, customer satisfaction and revenue contribution.
- Identify opportunities to improve implementation efficiency, product quality and overall cost to serve.
Why Join Sapiens?
At Sapiens, you'll have the opportunity to shape the future of insurance technology and contribute to the evolution of AI-powered, intelligent insurance platforms.
You'll work alongside talented professionals across Product, Engineering, Delivery and Commercial teams, with the opportunity to influence strategic product decisions, drive innovation and make a meaningful impact across the North American insurance market.
We offer an environment that values collaboration, professional development, innovation and continuous improvement.
Sapiens is an equal opportunity employer. We welcome applicants from every background and evaluate everyone on merit.
