Senior IT Quality Assurance Analyst

For more than 95 years, Standard Process Inc. has been a visionary leader in whole food nutrient solutions. Our whole food philosophy and mission to change lives extends far beyond our supplements to the very people we employ. This strong foundation has created an environment where our employees are seen as members of our family and are given the tools and resources to succeed, both personally and professionally.

Position Summary

We are seeking a Senior Software Quality Assurance Analyst to own API, integration, and end-to-end business process testing across enterprise and customer-facing applications.

This hands-on role partners with Development, Product, business teams, and Quality Engineering to investigate complex issues, improve release confidence, and ensure systems and data work reliably across critical workflows.

Key Responsibilities

API Quality Ownership

• Own the API test strategy, coverage, execution, and ongoing maintenance.
• Validate REST and SOAP services, payloads, authentication, business rules, error handling, and data integrity using tools such as Postman and Swagger/OpenAPI.
• Design positive, negative, boundary, and failure-path tests for APIs and integrations.
• Investigate API and data defects using logs, SQL, specifications, and system behavior; partner with technical teams to identify root causes.

Functional & Business Process Testing

• Translate business requirements and risk into clear test plans, scenarios, and traceable coverage.
• Execute end-to-end, regression, smoke, exploratory, and release-readiness testing across customer and operational workflows.
• Validate critical workflows across multiple systems, including production support and post-release testing when needed.

Integration Testing

• Validate system-to-system workflows, data exchanges, synchronization, and transaction integrity across enterprise platforms.
• Identify integration risks and failure points, analyze defects, and collaborate with technical and business teams on resolution.

Quality Engineering Leadership

• Improve QA standards, defect prevention, root cause analysis, and risk-based testing practices.
• Contribute to planning, refinement, triage, retrospectives, and release decisions.
• Mentor QA team members and advocate for quality throughout the software development lifecycle.

Automation Collaboration

• Identify automation candidates based on business risk, repeatability, and value.
• Partner with SDETs to make manual tests automation-ready and review automated coverage.
• Support continuous improvement of test design, documentation, and CI/CD quality practices.

Required Qualifications

Experience

• Bachelor’s degree in a related field or equivalent practical experience.
• 5+ years of software quality assurance experience, including 3+ years of hands-on API testing.
• Experience testing complex enterprise applications, integrations, and end-to-end business workflows.
• Strong knowledge of the software development lifecycle and Agile delivery practices.

API Testing Skills

• Hands-on testing of REST and SOAP services using Postman and Swagger/OpenAPI.
• Strong understanding of HTTP methods and status codes, JSON/XML, OAuth, JWT, API keys, request/response validation, and negative testing.
• Ability to design API tests from requirements or specifications and troubleshoot failures across systems.

Testing Expertise

• Expertise in functional, regression, smoke, exploratory, integration, and end-to-end testing.
• Strong analytical, troubleshooting, root cause analysis, and defect management skills.
• Ability to work independently, prioritize risk, and clearly communicate quality concerns.

Technical Skills

• SQL and database validation experience.
• Ability to analyze logs, data, and system behavior across integrated applications.
• Experience with Azure DevOps or a similar work management tool.
• Working knowledge of software architecture, CI/CD, and test automation concepts.

Preferred Qualifications

• Experience with OroCommerce, IFS ERP, eCommerce, order management, or middleware integrations.
• Experience with Katalon Studio or another test automation framework.
• Experience supporting automated API testing and CI/CD quality gates.

Location:

This position is remote with occasional required visits to our headquarters in Palmyra, Wisconsin. Due to these on-site requirements, preference will be given to candidates residing in Wisconsin or within reasonable traveling distance of our headquarters. However, we are open to considering qualified candidates in other states who can meet these requirements.

Benefits Package

Standard Process is proud to be a top workplace. We offer a comprehensive and competitive benefit package, which includes: 

• Competitive salary and annual incentive program
• Comprehensive health care and flexible benefit plan, including pet insurance
• Company-matched 401(k) plan
• Profit sharing plan
• $450 monthly Standard Process supplement allowance
• Paid vacation and holiday time
• Monthly car allowance
• Gas reimbursement
• Phone reimbursement
• Educational assistance
• Access to Life Coaches 
• Company hosted outings and events
• Strong community involvement

Compensation:
The expected salary range for this position is $85,800 - $128,700 annually. Please note that while the full range is listed, it is uncommon for new hires to start above the midpoint of the range ($107,000). Starting pay is determined based on a candidate’s qualifications, experience, and internal equity.

Apply today and become part of the Standard Process family!

Standard Process understands the importance of diversity and believes in providing equal employment opportunity for all employees and applicants for employment.  Accordingly, all personnel decisions, including but not limited to hiring, compensation, promotions, training, benefits, termination, or other terms and conditions of employment, are made without regard to age, race, creed, color, disability, veteran status, marital status, sex, national origin, ancestry, arrest or conviction record, sexual preference, genetic information, or any other legally protected characteristic in accordance with law.