APD’s Safety, Oversight & Quality Systems Architect and Administrator (Information System Support Specialist 8)

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The Oregon Department of Human Services is proud to be an Equal Opportunity Employer. We are guided by our Equity North Star and our vision for a positive RiSE organizational culture that advances equity and diversity. We encourage applications from members of historically underrepresented racial/ethnic groups, women, individuals with disabilities, veterans, LGBTQIA2S+ community members, and others to help us achieve our vision of a diverse and inclusive community.

OPPORTUNITY AWAITS!

Imagine a role where your ability to troubleshoot complex systems directly impacts the efficiency of services for those in need—welcome to the advanced technical support position at the Disability Determination Service.

Learn more about our program, as your work providing services will be through the Aging & People with Disabilities Program (APD). 

SUMMARY OF DUTIES

In this role you will work within the Safety Oversight and Quality Unit (SOQ) to provide safety of aging adults and adults with disabilities by the Oregon Department of Human Services and affected citizens through consistent, efficient, and effective oversight of those who provide services to clients across the continuum of care.

The Safey, Oversight and Quality Unit is responsible for statewide licensing, regulatory and corrective action functions for Adults and People with Disabilities (APD) including Adult Foster Homes, Assisted Living Facilities, Residential Care Facilities and Nursing Facilities for aging adults and adults with disabilities.  The target populations are all citizens of Oregon who reside is SOQ long term care regulated care settings.

The primary purpose of this position is to be the Safety, Oversight & Quality Systems Architect and Administratorthe APDs Safety Oversight and Quality Regulatory platforms, providing expert level consultation and advising agency leadership, management and staff regarding IT solutions, and applications managed by the team and system architecture.  With the passage of SB 739 in 2025, more responsibility was placed on the program for ensure accountability of the licensed facilities for increased safety and quality of care.  The Department is focused on strengthening web-based applications as well as license violation reporting and dashboards to meet goals of this legislation.  This position will support the application of SOQ’s web-based applications.  This position will administer multiple databases using industry best practices to assure system reliability, integrity and usability.  This position will act as the program liaison for agency programs and IT teams, coordinating technology solutions and services to help support the program’s goals.

As  APD’s Safety, Oversight & Quality Systems Architect and Administrator (Information System Support Specialist 8), you will:

• Develop and implement infrastructure and coding standards, ensuring consistency and supporting industry best practices.
• Oversee application data, making high-level decisions on data storage, access and utilization.
• Oversee integration of diverse systems from multiple programs, ensuring smooth interoperability.  Identify integration requirements, design strategies for data exchange and implement solutions that align with strategic goals of agency.
• Analyze resource usage and system configurations to identify inefficiencies.
• Oversee application design and development, including database schema design, application layers and integration with other systems.  Maintain centralized framework reusable components to ensure all applications present and function consistently.
• Define and implement system architecture for new systems and upgrades.
• Lead projects that involve complex system integration and address compatibility issues including disparate data sources, distributed environments and remote input.
• Oversee daily operations of multiple databases and web services including monitoring system health, resolving operational issues, operating system updates, security patches, certificate management and site configuration.

Minimum Qualifications:

(a) Seven (7) years of experience in designing, implementing, and managing complex IT system integrations, including SQL database design, development, and integration. Candidate must have a proven track record in software development, system architecture, and cross-platform integration

OR

(b) An Associate's degree in Computer Science, Information Technology, or related field, OR completion of a two (2) years accredited vocational training program in information technology or related field; AND Five (5) years of experience in designing, implementing, and managing complex IT system integrations, including SQL database design, development, and integration. Candidate must have a proven track record in software development, system architecture, and cross-platform integration

OR

(c)  A Bachelor's degree in Information Technology, Computer Science, or related field AND Three (3) years of experience in designing, implementing, and managing complex IT system integrations, including SQL database design, development, and integration. Candidate must have a proven track record in software development, system architecture, and cross-platform integration

OR

(d)  A Master's degree in Information Technology, Computer Science, or related field AND One (1) year of experience in designing, implementing, and managing complex IT system integrations, including SQL database design, development, and integration. Candidate must have a proven track record in software development, system architecture, and cross-platform integration

Essential Attributes:

• Experience in daily operations of multiple databases and web servers including monitoring system health resolving operational issues, operating system updates, security patches, certificate management and site configuration.
• Experience working closely with executive leadership teams to determine priorities and ensure those deadlines are met.
• Experience collaborating with other IT teams, developers and partners to ensure server configurations and maintenance activities are aligned.
• Application design and development experience include database schema design, application layers and integration with other systems.

ATTENTION ALL CANDIDATES!

A cover letter is required in order to be considered for this position. Please address each of the essential attributes as it relates to your own experience listed above.

• Please retain the information in this job posting to refer back to throughout the recruitment process.
• Please make sure your application materials, resume or job history, are clearly outlined as this information will be used to determine your starting salary range. Note: Your cover letter (if requested) and resume may be uploaded in the Resume/CV field on the online application.
• The use of outside resources such as Artificial Intelligence software during applicant skill assessments, examinations, and/or interviews is prohibited unless otherwise stated by the hiring agency. Unauthorized use of outside resources during the hiring process will result in disqualification.

Working Conditions

• This position spends a significant time on the computer often for extended periods of time. 
• Occasional travel for meetings or training but generally works a standard work week.
• May have irregular work hours at times of legislative session, system outages, server upgrades and/or application migrations.

Background Checks and Requirements

• If selected as a finalist, we will conduct a criminal history and background check. Adverse criminal history or background check may lead to disqualification. Additional background check information.
• The Oregon Department of Human Services does not offer visa sponsorship. Within three days of hire, you will be required to complete the US Department of Homeland Security’s I-9 form confirming authorization to work in the United States. ODHS will use E-Verify to confirm that you are authorized to work in the United States.

Benefits

• Amazing benefits package.
• Cost of Living Adjustments.
• Possible eligibility for the Public Service Loan Forgiveness Program.
• Annual salary increases (until you reach the top of the listed salary range).
• ODHS Employee Resource Group communities that promote shared learning.

Employment Preference

Veterans’ preference:

• Veterans’ preference information.
• How to submit your Veteran documents for preference. Please do not attach your Veterans’ preference documentation in the Resume/CV field of your application.

General Information

• This is a permanent, full-time position and is represented by the Service Employees International Union (SEIU).  
• This recruitment may be used to fill future vacancies in the same classification.

Contact Information

We invite you to contact ADA.DHS@dhsoha.state.or.us for accommodation requests under the Americans with Disabilities Act (ADA), application questions or job-specific questions.

• The recruiter for this position is Bonnie Nyssen. If you contact the recruiter, please include the job requisition (REQ) number listed at the top of this job post.
• Email: bonnie.nyssen@odhs.oregon.gov