Lead DevOps Engineer

We are looking for a Lead DevOps Engineer to run a one-person DevOps function for a multi-tenant SaaS platform in insurance and financial services. You will support ~18 .NET microservices and an Angular SSR UI on Microsoft Azure across dev/demo/UAT/prod in primary and DR regions while enabling 30+ developers across five teams. Responsibilities Administer Azure services including App Services, Application Gateway v2 with WAF, Azure Firewall egress rules, Key Vault, Blob Storage, Azure DNS, Application Insights, and Log Analytics Maintain AKS-hosted self-hosted build agents to keep CI/CD workflows running reliably Implement Infrastructure as Code with ARM templates and PowerShell via shared central pipeline templates used across approximately 20 repositories Develop and sustain Azure DevOps YAML pipelines, manage GitHub repositories, rulesets, and branch policies as part of the ADO-to-GitHub migration Resolve pipeline failures and reduce throttling-related disruptions Analyze production incidents using Application Insights, Kusto, and Kudu diagnostics Troubleshoot third-party integrations with insurers and banks across DNS, TCP, TLS, HTTP, and authentication layers, including egress and whitelisting requests and vendor escalations Coordinate change management through ServiceNow CHG records, implementation plans, and TCS task coordination Track VM vulnerability remediation with TCS based on Wiz findings, triage Invicti DAST results, and investigate WAF blocks Complete client security questionnaires and manage SailPoint access recertification along with PIM/Entra privileged access Drive FinOps efforts including Azure cost allocation per tenant and line of business, capacity sizing for large client onboardings, and infrastructure budget input Support developer enablement through access requests, app settings propagation across environments, and configuration drift detection Requirements Proven DevOps experience of 5+ years supporting production SaaS platforms Expert-level knowledge of Azure services including App Services, Application Gateway, WAF, and Azure Firewall Hands-on proficiency with Azure Key Vault, Blob Storage, Azure DNS, Application Insights, and Log Analytics Strong capability in AKS administration and running self-hosted build agents Solid background in Infrastructure as Code using ARM templates and PowerShell Demonstrated experience with Azure DevOps YAML pipelines and GitHub repository management, rulesets, and branch policies Proficiency in incident analysis using Kusto and Kudu diagnostics Deep understanding of layered connectivity troubleshooting (DNS, TCP, TLS, HTTP, auth) for third-party integrations Working knowledge of ServiceNow change management processes Experience with security and compliance tooling such as Wiz, Invicti DAST, and SailPoint Ability to handle FinOps activities including cost allocation and capacity sizing Comfort using GitHub Copilot CLI agents and applying DevOps automation workflows English proficiency at B2+ (Upper-Intermediate) level