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Claims Program - Associate

Role overview

Qualifications

  • Diploma holder with 1 to 2 years of working experience
  • Fresh University graduate with career aspiration in Insurance claims
  • Good team player with good communication and interpersonal skills
  • Good command of written & spoken English & Chinese (including Cantonese & Mandarin)

Responsibilities

  • Interpret, investigate and evaluate policies and coverage issues
  • Handle claims and implement best practices
  • Acquire thorough understanding of claims operations from investigation to settlement
  • Identify potential fraud/recovery

Key facts

Hard skills

Other skills

  • Investigation
  • Negotiation
  • Communication
  • Teamwork
  • Detail Oriented
  • Critical Thinking

About the company

Zurich Insurance logo

Zurich Insurance

  • Insurance
  • XLarge
  • 10,001+
Zurich is a leading multi-line insurer that serves its customers in global and local markets. With about 60,000 employees, it provides a wide range of property and casualty, and life insurance products and services in more than 210 countries and territories. Zurich’s customers include individuals, small businesses, and mid-sized and large companies, as well as multinational corporations. The Group is headquartered in Zurich, Switzerland, where it was founded in 1872. ONE TEAM, ONE PURPOSE We are Zurich, one global company, with one mission, one ambition, one set of shared values and a clear commitment to our stakeholders: our customers, our people, our shareholders, and the communities in which we live and work. To find out more, follow us on Twitter: @Zurich, like us on Facebook: Zurich, subscribe on YouTube: Zurich Insurance Group, follow us on Instagram: zurichinsurance or visit our website: www.zurich.com You can find Zurich's community guidelines on https://www.zurich.com/services/social-media

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Job description

 

Grow Your Career with Us - Join our Claims Program

Zurich Insurance (HK) is currently hiring Claims Program - Associate to join our Claims Express Hub.  This is a great opportunity to start a career in claims by learning how to interpret, investigate and evaluate policies and coverage issues, as well as claims handling and best practices.  This is a one-year program with a chance of job rotation to different personal lines of business, such as Travel, Personal Accident, Property, Motor, etc.  Successful candidates with satisfactory performance should have the opportunity of permanent employment.

After the program, you will acquire the skills and experience via on-the-job training:

  • thorough understanding of claims operations from investigation to settlement
  • good knowledge of local regulatory and governance requirements of claims handling
  • working knowledge of identifying potential fraud/recovery
  • effective communication and negotiation skills in customer centric mindset

Please click "Apply now", if you are:

  • Diploma holder with 1 to 2 years of working experience is preferable
  • Fresh University graduate with career aspiration in Insurance claims is also welcome
  • A good team player with good communication and interpersonal skills
  • Proactive, eager to learn and attentive to details with logical and critical thinking skills
  • Good command of written & spoken English & Chinese (including Cantonese & Mandarin)

Why Zurich

At Zurich, we like to think outside the box and challenge the status quo. We take an optimistic approach by focusing on the positives and constantly asking What can go right? 

We are an equal opportunity employer who knows that each employee is unique - that’s what makes our team so great! 
 

Join us as we constantly explore new ways to protect our customers and the planet.
 

  • Location(s):  HK - Hong Kong
  • Remote working: Hybrid
 

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