Underwriting Manager (Personal Lines & New Product / General Insurance)

Job Summary

• This role leads, drives and is accountable for the underwriting strategy and performance of Personal Lines (excluding Motor and A&H) under the Retail segment in Hong Kong Business Unit, ensuring alignment with overall business objectives

Job Accountabilities

• Manage the portfolio for non-Motor, non-A&H and support Personal Lines new product development
• Lead the development of the underwriting strategy for Personal Lines (non-Motor and non-A&H) and oversees execution to deliver the required portfolio performance
• Identify opportunities and risks, using data and insights to make informed decisions and implementing changes as needed to achieve desired outcomes
• Leverage the knowledge of market trends and distribution dynamics, and design new products and services
• Collaborate closely with internal stakeholders to deliver the business objectives
• Work with local underwriting teams to ensure consistency and adherence to underwriting standards

Job Qualifications

• Degree holder preferably with 5 years related working experience in insurance industry
• Familiar with a wide range of General Insurance products
• Insurance Professional Qualification is an added advantage
• Knowledge of GI underwriting and operations is highly preferred
• Proficiency in spoken and written English & Chinese (Cantonese a must; Mandarin is highly preferred)
• Customer-oriented with good communication and complaint handling skills a must
• Strong interpersonal, communication and agent relationship management skills
• Good negotiation and presentation skills
• Decision-making ability
• A good team player with ‘Can-do” attitude
• Be able to articulate how to prioritize and work to deadlines
• Desire to learn and be flexible to business change
• Common sense
• Knowledge on PC software

Why Zurich

At Zurich, we like to think outside the box and challenge the status quo. We take an optimistic approach by focusing on the positives and constantly asking What can go right? 

We are an equal opportunity employer who knows that each employee is unique - that’s what makes our team so great! 
Join us as we constantly explore new ways to protect our customers and the planet.
 

• Location(s):  HK - Hong Kong 
• Remote working: Hybrid