Talent Supply Chain Consultant

Together we change lives.

Kelly is a team of experts driven by our belief that the impact of the right person in the right job is limitless.  

No matter where you are in your career journey you can apply your knowledge and passion to move people, organizations, and communities forward.  You’ll have opportunities to grow your expertise and capabilities, both professionally and personally.  As a team we celebrate inclusion, caring and collaboration.  As a company we value your contribution, we work with integrity, and we always put people first – so your impact really will change lives.

As our Talent Supply Chain Consultant, you will play a critical role in supporting the growth of our MSP solution by partnering with hiring managers to deliver expert workforce solutions. Leveraging your experience in workforce management and your proficiency with procurement technology platforms, you will guide clients through the process of sourcing temporary and contract talent to meet evolving business needs. This client-facing position requires strong consultative skills and knowledge of labor market trends, ensuring optimal delivery and workforce agility.

Responsibilities

Program and Operational Support:

• Manage full-cycle recruitment across a range of positions, delivering a consultative experience to both hiring managers and candidates.
• Conduct consultation calls with hiring managers to assess workforce needs and recommend effective sourcing strategies that secure top talent.
• Leverage procurement technologies to facilitate requisition processes and ensure seamless movement through the client’s internal systems.
• Document and communicate key data to the supply chain team through thorough documentation and consultative conference calls.
• Monitor and track requisition progress daily, following up to ensure timely fulfillment.
• Apply candidate assessment techniques to review resumes and shortlist only the best-matched candidates.
• Support financial processes including timecard and expense management, invoice processing, and resolution of discrepancies.
• Coordinate interview scheduling on behalf of hiring managers to ensure an efficient and positive candidate experience.
• Negotiate bill rates to remain competitive and aligned with current market standards.
• Maintain disciplined execution by focusing on market goals, managing competing priorities, adhering to Kelly processes and documentation standards,  utilizing technology, and proactively engaging to understand client needs and required skill sets for each role.
  

Client, Program, and Supplier Management:

• Deliver on Key Performance Indicators (KPIs) and Service Level Agreements (SLAs) by actively driving continuous improvement and ensuring exceptional service delivery.
• Utilize bill rate benchmarking and competitive bidding strategies to achieve cost containment and maximize value for customers.
• Foster strong relationships with customers and suppliers through professional rapport, consistent follow-up, and proactive communication.
• Identify and resolve service delivery issues proactively, providing timely and effective solutions to maintain high standards.
• Serve as the primary liaison with suppliers, addressing and resolving daily operational challenges, and escalating issues when necessary.
• Offer consultative expertise during supplier summits, contributing insights on client requirements and best practices.
• Analyze client and market data to set realistic expectations and provide guidance on recruiting cycle timelines.
  

Technology Support:

• Develop in-depth knowledge of procurement tool functionality and capabilities to effectively deliver KellyOCG’s MSP solutions.
• Support technology updates by communicating new features and enhancements to clients and suppliers as needed.
• Operate and troubleshoot procurement systems efficiently, leveraging strong technical understanding to resolve basic client and supplier issues promptly.
  

Essential Skills, Knowledge, and Experience:

• 3–5 years of relevant recruitment experience, ideally within temporary staffing, service level, or customer service industries.
• Demonstrated ability to build and nurture strategic relationships that enhance client and employee engagement.
• Strong multitasking skills, meticulous attention to detail, and exceptional communication abilities, effective in both individual and group interactions, internally and externally.
• Technical proficiency with vendor management systems and business technologies (e.g., Fieldglass, IQN, MS Office applications).
• Proven track record of fostering impactful relationships that support positive client and team outcomes.

The annual base pay for this position is listed below. Final compensation will be based on experience and may vary by geographic location.  

Total compensation package including benefits as applicable to the position – understanding that each person has unique professional and personal needs focused on your total well-being.  Explore our range of benefits at: Kelly Services | People Regular Staff 

Kelly is an equal opportunity employer committed to employing a diverse, equitable and inclusive workforce, including, but not limited to, race, gender, individuals with disabilities, protected veterans, sexual orientation, and gender identity. Equal Employment Opportunity is The Law.