Manager of Ambulatory Social Work

Department:

Status:

Benefits Eligible:

Hours Per Week:

Schedule Details/Additional Information:

Monday through Friday, 1st Shift. No evenings or weekends. No call. Position includes both remote and onsite work.

Pay Range:

Major Responsibilities:

Monitors and maintains an optimal level of productivity through the management of day-to-day program/department operations. Develops and recommends operating and capital budgets and controls expenditures within approved budget objectives. 

Develops, implements, and updates policies and procedures to ensure a safe and efficient flow of service activities. Develops documentation around processes and trains staff on ongoing changes. 

As appropriate, holds staff accountable for daily operational detail and for informing team members of important and critical issues and concerns.  

Aligns social work programs and services with Community Health strategic goals and priorities and in support of the Advocate National Center for Health Equity. 

Advances social work practices through performance and quality-based outcomes. 

Participates in multidisciplinary, cross-functional efforts to ensure high-quality, cost-effective systems and processes to support best practice. 

Works collaboratively with key internal and external stakeholders. 

Promotes a Health Equity approach across all programs while customizing care for unique patient populations and health environments. Promotes patient care services that are inclusive and grounded in a cultural humility framework. 

Designs and directs the work of the team(s). Selects, coaches, and develops team(s). Sets clear expectations to inspire and motivate the team. Manages performance by recognizing achievement, providing feedback, and administering progressive discipline when necessary. 

May develop and/or recommend operating and capital budgets and controls expenditures within approved budget objectives. 

Responsible for understanding and adhering to the organization's Code of Ethical Conduct and for ensuring that people actions, and the actions of employees supervised, comply with the policies, regulations, and laws applicable to the organization's business. 

Licensure, Registration, and/or Certification Required:

Certified Advance Practice Social Worker or Licensed Clinical Social Worker.

Education Required:

Master's Degree in Social Work (MSW) 

Experience Required:

3-5 years of demonstrated experience providing social work services within a health care setting. Demonstrated experience working with diverse populations. Demonstrated experience leading teams and/or team-based projects and initiatives.

Knowledge, Skills & Abilities Required:

Knowledge of the social drivers of health. 

Demonstrated leadership skills and abilities, including organization, prioritization, decision-making, delegation, team building, customer service, and conflict resolution. 

Excellent communication and interpersonal skills.  

Must have the ability to work and establish relationships with a variety of patients, staff and leaders throughout the organization and the community. 

Excellent organizational, analytical, and problem-solving skills.  

Must be detail-oriented and have the ability to manage multiple tasks. 

Demonstrated creativity, sensitivity, and knowledge of community resources. 

Demonstrated ability to work collaboratively using a strengths-based and solution-orientated approach. 

Intermediate experience with computers, data entry, and database software required. 

Exceptional human relations, organizational, communication, and facilitation skills, with demonstrated ability to manage multiple areas and projects.

Physical Requirements and Working Conditions:

This position requires travel, therefore, will be exposed to weather and road conditions.  

Operates all equipment necessary to perform the job. 

Remote-based work from home and office.

DISCLAIMER

All responsibilities and requirements are subject to possible modification to reasonably accommodate individuals with disabilities.

This job description in no way states or implies that these are the only responsibilities to be performed by an employee occupying this job or position.  Employees must follow any other job-related instructions and perform any other job-related duties requested by their leaders.

Our Commitment to You:

Advocate Health offers a comprehensive suite of Total Rewards: benefits and well-being programs, competitive compensation, generous retirement offerings, programs that invest in your career development and so much more – so you can live fully at and away from work, including:

Compensation

• Base compensation listed within the listed pay range based on factors such as qualifications, skills, relevant experience, and/or training

• Premium pay such as shift, on call, and more based on a teammate's job

• Incentive pay for select positions

• Opportunity for annual increases based on performance

Benefits and more

• Paid Time Off programs

• Health and welfare benefits such as medical, dental, vision, life, and Short- and Long-Term Disability

• Flexible Spending Accounts for eligible health care and dependent care expenses

• Family benefits such as adoption assistance and paid parental leave

• Defined contribution retirement plans with employer match and other financial wellness programs

• Educational Assistance Program

Note: Eligibility for programs listed above may depend on your FTE or status (e.g., full-time, part-time, per diem, temporary, etc.); please ask a Recruiter for more information during an interview.

About Advocate Health 

Advocate Health is the third-largest nonprofit, integrated health system in the United States, created from the combination of Advocate Aurora Health and Atrium Health. Providing care under the names Advocate Health Care in Illinois; Atrium Health in the Carolinas, Georgia and Alabama; and Aurora Health Care in Wisconsin, Advocate Health is a national leader in clinical innovation, health outcomes, consumer experience and value-based care. Headquartered in Charlotte, North Carolina, Advocate Health services nearly 6 million patients and is engaged in hundreds of clinical trials and research studies, with Wake Forest University School of Medicine serving as the academic core of the enterprise. It is nationally recognized for its expertise in cardiology, neurosciences, oncology, pediatrics and rehabilitation, as well as organ transplants, burn treatments and specialized musculoskeletal programs. Advocate Health employs 155,000 teammates across 69 hospitals and over 1,000 care locations, and offers one of the nation’s largest graduate medical education programs with over 2,000 residents and fellows across more than 200 programs. Committed to providing equitable care for all, Advocate Health provides more than $6 billion in annual community benefits.