RN Case Manager - Intensive Case Management, Hybrid/Remote

MS Senior population enrolled in UCLA Medical Group are high-risk for unplanned hospital admissions, ED visits, and readmission. Many of these events are preventable with high initiative-driven nurse led intervention, such as early recognition treatment related side effects, symptom triage, rapid escalation to Specialty/treatment team, and coordinator discharge planning. Under the direction of the Assistant Director, the ICM Nurse Case Manager performs complex care coordination for high-risk MA cancer patients. The Nurse Case Manager uses the nursing process to identify and advocate for patient issues. S/he works collaboratively with the patient, Faculty Practice Group, community resources, other providers, managed care operations, the UCLA Health System, and health plans to implement, identify, coordinate, and monitor options and services to meet at-risk patients' healthcare needs.

 The ICM Nurse Case Manager aims to foster continuity of care and reduce unnecessary utilization of healthcare services by coordinating and providing health services to meet individuals’ health needs. This is achieved by connecting key individuals involved in the care of the patient and decreasing fragmentation and duplication of care, the ICM Nurse Case Manager is able to enhance the quality and cost effectiveness of the care that is delivered across all settings and levels of care. 

Salary range: $143,675 - $185,811/Annual

• BSN or MSN Degree
• Active CA RN License
• Minimum of 2 years’ experience in utilization management, Inpatient CM or clinical Experience
• Must have strong problem solving skills.  Ability to analyze problems and formulate plans, solutions and a course of action given changing circumstances.
• Excellent organizational and time management skills, including the ability to handle multiple conflicting priorities simultaneously. Strong ability to prioritize.
• Demonstrate proficiency in computer skills such as Windows computer function, computer navigation, and ability to use computerized patient care systems.
• Competence in navigating the internet/intranet and use of browser software such as Microsoft Explorer and applications such as  Excel, Word, and PowerPoint
• Excellent interpersonal, verbal and written communication skills.  Ability to articulate clinical and non-clinical information to individuals of all levels of understanding.
• Ability to be flexible and work according to availability of office personnel, patient and resources required to coordinate care of patient.