Director of Instructional Services

Job Description

The Department of Chemistry has an outstanding opportunity for Director of Instructional Services to join their team.

About this Opportunity

Reporting to the Department Administrator, the Director of Instructional Services provides strategic and operational leadership for the Department of Chemistry’s academic and undergraduate instructional services. The position ensures efficient, high-quality delivery of lecture and laboratory instruction; coordinates course scheduling, instructional staffing, TA assignments, accommodations logistics, instructional budgets, and curriculum-related administration; and supervises staff who support Chemistry’s undergraduate teaching mission.

This is an in-person, onsite position at the Seattle Campus.

Key Responsibilities

Instructional Program Management and Operations (35%)

• Lead operations for Chemistry’s undergraduate instructional program, including lecture and laboratory support, course scheduling, instructional logistics, campus coordination, and resolution of course-delivery issues.

• Coordinate curriculum administration and support the Undergraduate Education Committee by implementing decisions, assessing operational impacts, and anticipating needs for sections, TAs, rooms, equipment, materials, and temporary instructional appointments.

• Plan and support Summer Quarter instruction and oversee undergraduate events, awards management, and graduation ceremonies.

Staff Supervision and TA Coordination (35%)

• Directly supervise 3 FTE staff supporting undergraduate instruction and program coordination, including work assignment, training, scheduling, leave approval, performance management, and workplace issue resolution.

• Determine quarterly TA needs; assign ASEs; and recruit, screen, interview, and hire supplementary TAs, readers, graders, tutors, and other temporary instructional support personnel.

• Coordinate TA orientation, training, onboarding, assignments, expectations, and schedule changes in collaboration with graduate students, faculty, staff, and the Graduate Program Manager.

Accommodation, Compliance, and Student Access Coordination (20%)

• Coordinate with Disability Resources for Students, faculty, TAs, and staff to arrange course, laboratory, and examination accommodations, including scheduling and exam logistics.

• Ensure adherence to FERPA and applicable University requirements, and coordinate with advisors and campus partners to resolve course access, attendance, prerequisite, proctoring, and instructional logistics issues.

Data, Reporting, Communication, and Outreach (5%)

• Analyze instructional data and trends, including enrollments, student credit hours, section demand, staffing, and resource utilization; prepare quarterly, annual, and ad hoc reports and recommendations.

• Communicate scheduling, staffing, curriculum, and operational matters to faculty, staff, and leadership, and serve as liaison to campus, educational, community college, and university partners.

Other Duties as Assigned (5%)

• Assume other duties as requested by the Department Administrator, Chair, Associate Chair, or other departmental leadership.

Required Qualifications

To be considered for this opportunity your application must demonstrate you meet both the minimum qualifications and additional qualifications listed below. Equivalent education and/or experience may substitute for minimum qualifications except when there are legal requirements, such as a license, certification, and/or registration.

Minimum Qualifications

• Master’s degree in chemistry or a closely related field and two years of experience in a higher education instructional, laboratory, academic program management, or related setting
• Applicants who do not meet these qualifications WILL NOT be forwarded to the Hiring Department.

Additional Qualifications

• Demonstrated experience coordinating complex instructional, operational, or academic program processes involving multiple stakeholders and competing deadlines.

• Demonstrated ability to supervise, train, organize, and evaluate staff or instructional support personnel.

• Demonstrated ability to handle confidential information with discretion and to apply relevant policies, procedures, and compliance requirements, including FERPA.

Preferred Qualifications

• Ph.D. degree in chemistry or a closely related field.

• Thorough understanding of undergraduate science education, particularly laboratory instruction and high-enrollment lecture/laboratory course operations.

• Experience managing course scheduling, TA assignments, curriculum administration, Summer Sessions planning, course fees, or instructional budgets.

• Experience streamlining administrative processes through technology and data-informed decision-making.

• Strong ability to anticipate, identify, and solve operational problems independently and collaboratively.

• Excellent time-management and organizational skills, with the ability to independently manage priorities across multiple complex projects and stringent timelines.

• Strong collaborative skills to work effectively with faculty, staff, graduate students, TAs, undergraduate students, campus offices, and external partners.

• Excellent written and oral communication skills, including the ability to communicate complex policies and operational decisions clearly and professionally.

• Demonstrated commitment to excellent customer service, inclusive communication, and respectful interaction with diverse groups.

• Proven ability to handle senior-level confidential information with tact, judgment, discretion, and diplomacy.

• Experience with standard office software, especially Word, Excel, and Access; experience with UW systems and courseware designed for academic instruction is helpful but not required.

Working Conditions

• Occasional work outside typical business hours may be required to meet specific deadlines or to support special events taking place outside normal working hours.

• This is an in-person, onsite position at the Seattle Campus.

About the Team

The Department of Chemistry is one of the largest academic units on campus, with approximately 45 faculty, 240 graduate students, 45 research associates, 65 staff, and annual grant and contract expenditures of approximately $28M. Chemistry administers an extensive undergraduate lecture and laboratory instructional program, with approximately 800 undergraduate majors, an annual teaching load of more than 70,000 student credit hours, and conferral of among the most undergraduate degrees in chemistry and biochemistry of any comparable department in the nation, with over 400 degrees awarded annually.

Compensation, Benefits and Position Details

Pay Range Minimum:

Pay Range Maximum:

Other Compensation:

Benefits:

Shift:

Temporary or Regular?

FTE (Full-Time Equivalent):

Union/Bargaining Unit:

About the UW 

Working at the University of Washington provides a unique opportunity to change lives – on our campuses, in our state and around the world.  

UW employees bring their boundless energy, creative problem-solving skills and dedication to building stronger minds and a healthier world. In return, they enjoy outstanding benefits, opportunities for professional growth and the chance to work in an environment known for its diversity, intellectual excitement, artistic pursuits and natural beauty. 

Our Commitment 

The University of Washington is committed to fostering an inclusive, respectful and welcoming community for all. As an equal opportunity employer, the University considers applicants for employment without regard to race, color, creed, religion, national origin, citizenship, sex, pregnancy, age, marital status, sexual orientation, gender identity or expression, genetic information, disability, or veteran status consistent with UW Executive Order No. 81.

To request disability accommodation in the application process, contact the Disability Services Office at 206-543-6450 or dso@uw.edu. 

Applicants considered for this position will be required to disclose if they are the subject of any substantiated findings or current investigations related to sexual misconduct at their current employment and past employment. Disclosure is required under Washington state law.