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Telecom Channel Manager - Managed Services Provider (Remote)

Role overview

Qualifications

  • Minimum of 4 years in telecom channel management, with a focus on the TSD channel, partner development, or business development.
  • Deep understanding of managed voice, data, SD-WAN, SASE, cloud, and connectivity services.
  • Proven ability to build and maintain high-trust relationships with TSDs and Trusted Advisors.
  • Demonstrated success executing sales strategies, exceeding revenue targets, and driving partner growth.

Responsibilities

  • Identify, recruit, and onboard new TSDs and Trusted Advisors, building lasting, profitable relationships aligned with regional growth objectives.
  • Develop targeted regional channel strategies, deliver product and sales training, support joint sales initiatives, and provide ongoing partner support.
  • Serve as the primary point of contact for partners, building trust, resolving issues, and optimizing partner performance.
  • Negotiate and manage partner agreements, ensuring compliance and mutual business benefit.

Key facts

Hard skills

Other skills

  • Relationship Management
  • Communication
  • Social Skills
  • Negotiation

About the company

AireSpring logo

AireSpring

  • Telecom Operators & ISPs
  • SME
  • 201–500
Founded in 2001 with headquarters in Clearwater, FL, AireSpring is an award-winning global managed services provider and next generation aggregator specializing in Managed IT, Network Services and Unified Communications serving thousands of businesses worldwide. AireSpring provides fully managed and connected end-to-end, next-generation solutions for multi-location, enterprise customers, including Global Managed SD-WAN, Unified Communications (UCaaS), Business VoIP, SIP Trunking with Microsoft Teams integration, MPLS, Managed Security, Managed Failover, and Global Business Internet. AireSpring's solutions are offered through a diversified network of global channel partners that includes distributors, technology solutions brokers, online technology marketplaces, telecom sales agencies, managed service providers, and value-added resellers. AireSpring's services are delivered over its revolutionary nationwide IP network, or Global Private Network (GPN) with 23 PoPs worldwide providing customers with a fully integrated, end-to-end solution from a single vendor. AireSpring has received numerous industry awards for "Product of the Year," "Best Telecom Deal," "Best in Show," and "Top Channel Program." AireSpring is privately held, diversified, debt-free, and renowned in the industry for delivering a broad range of innovative cloud communications and connectivity solutions at competitive rates.

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Job description

Company Description

Spectrotel and AireSpring have joined forces to create a leading managed network services platform, combining complementary expertise in connectivity, networking, security, and communications to serve businesses around the world.

Spectrotel is redefining managed network services by moving beyond reactive and proactive support toward predictive, prescriptive network management. Its technology-enabled solutions bring together automation, AI-powered intelligence, and human expertise to help reduce downtime, minimize service degradation, and strengthen communications platforms. Its portfolio includes SD-WAN, SASE, cloud connectivity, and advanced security.

AireSpring is a global managed network services provider delivering connectivity, networking, and security solutions in more than 190 countries. It works through relationships with more than 265 carriers and ISPs. Its channel-exclusive portfolio includes managed global connectivity, SD-WAN, SASE, enterprise mobility, and unified communications. AireSpring’s AI-powered IT service management platform, AIreCONTROL, provides visibility, automation, and lifecycle management across complex, multi-vendor networks.

Together, Spectrotel and AireSpring combine scale, intelligence, and network expertise to help organizations stay connected, secure, and focused on growth. Learn more at spectrotel.com and airespring.com, or follow the companies on LinkedIn.

Job Description

AireSpring is seeking a Channel Manager to generate new business opportunities through trusted advisors and channel partnerships, becoming a consistent revenue producer across AireSpring’s robust portfolio of managed services.

Key Responsibilities

  • Partner Recruitment & Management: Identify, recruit, and onboard new TSDs and Trusted Advisors, building lasting, profitable relationships aligned with regional growth objectives.
  • Sales Strategy & Enablement: Develop targeted regional channel strategies, deliver product and sales training, support joint sales initiatives, and provide ongoing partner support.
  • Relationship Management: Serve as the primary point of contact for partners, building trust, resolving issues, and optimizing partner performance.
  • Internal Collaboration: Work with Marketing, Product, and Operations to ensure seamless channel operations, support product launches, and align on strategic initiatives.
  • Performance Monitoring: Track and analyze partner performance, regional market trends, and competitor activity to identify growth opportunities and areas for improvement.
  • Contract Negotiation & Management: Negotiate and manage partner agreements, ensuring compliance and mutual business benefit.

Qualifications

  • Experience: Minimum of 4 years in telecom channel management, with a focus on the TSD channel, partner development, or business development.
  • Industry Knowledge: Deep understanding of managed voice, data, SD-WAN, SASE, cloud, and connectivity services.
  • Relationship Skills: Proven ability to build and maintain high-trust relationships with TSDs and Trusted Advisors.
  • Sales & Strategic Acumen: Demonstrated success executing sales strategies, exceeding revenue targets, and driving partner growth.
  • Technical Proficiency: Comfortable with CRM systems, channel management platforms, quoting tools, and analytics software.
  • Communication: Strong communication and interpersonal skills, with the ability to present at the executive level, including the AireSpring story and the AireControl platform.

Additional Information

AireSpring is an Equal Opportunity Employer. All applicant information will be kept confidential in accordance with EEO guidelines.

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