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Senior Technical Product Manager

Role overview

Qualifications

  • 5+ years of product management experience, including shipping technology products
  • Strong system design knowledge and the ability to evaluate architecture, data models, integrations, reliability and performance trade-offs
  • Proven track record of improving adoption, engagement, retention or business outcomes through shipped products
  • Strong analytical judgment and experience designing experiments, interpreting metrics and making investment decisions based on evidence

Responsibilities

  • Define product roadmaps, requirements and success metrics for assigned product areas
  • Identify user needs and translate them into product features, workflows and specifications
  • Evaluate technical approaches with engineering, balancing performance, reliability, usability and development effort
  • Lead product development from planning and design through testing, launch and improvement

Key facts

Hard skills

Other skills

  • Analytical Thinking
  • Collaboration
  • Communication

About the company

Bjak logo

Bjak

  • Insurance
  • Scaleup
  • 51–200
Bjak is focused on providing access to affordable and sustainable financial services for people in ASEAN. Headquartered in Malaysia, Bjak is the largest insurance portal in Southeast Asia. Our main portal, Bjak.com, helps millions find the insurance policy with the best value and highest coverage for them. Using technology, our team's core strengths are in problem solving and navigating the most complex regulations and environments, creating some of the most innovative products in the world. For instance, we are the first platform globally to simplify and offer investment-linked life and health insurance online, coupled with an instant talk-to-agent service. Our investments in technology such as Custom API, blockchain, trading systems and data science is to enable easy access to financial services, that were previously inaccessible or difficult to understand. If you enjoy building cutting edge platforms and ecosystems to give equal access to financial services for the masses - Speak to us.

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Job description

About

There are over 5 billion users using basic applications today such email, notes, tasks, calendar and they're not AI-native. Our mission is to build proactive applications for anyone in the world, who are not used to complex prompting. We aim to bring intelligence to conversations, errands, organising and workflows, with minimal to no prompting.

Our first application is an agent-first mobile communication app. We believe building applications that users use daily for communication, coordination and collaboration needs will help integrate AI into their lives. The net effect is to eliminate misinformation, achieve low coordination costs, enable high quality tasks and collaboration at scale with minimal or little prompting.

Role

  • Define product roadmaps, requirements and success metrics for assigned product areas

  • Identify user needs and translate them into product features, workflows and specifications

  • Evaluate technical approaches with engineering, balancing performance, reliability, usability and development effort

  • Lead product development from planning and design through testing, launch and improvement

  • Analyse user behaviour, product performance and experiments to improve adoption, engagement and retention

  • Assess market opportunities, competing products and user feedback to guide product priorities

What You'll Need

  • 5+ years of product management experience, including shipping technology products

  • Strong system design knowledge and the ability to evaluate architecture, data models, integrations, reliability and performance trade-offs

  • Ability to challenge technical proposals, identify architectural risks and work with engineering to resolve complex product and system constraints

  • Experience owning complex products or workflows end-to-end, from problem definition and technical scoping through launch and production iteration

  • Ability to balance quality, latency, reliability, development cost and time-to-market when making product decisions

  • Proven track record of improving adoption, engagement, retention or business outcomes through shipped products

  • Strong analytical judgment and experience designing experiments, interpreting metrics and making investment decisions based on evidence

Nice to Have

  • Experience with distributed systems, complex integrations

  • Experience with AI/ML products or LLM-based applications

  • Experience with workflow automation or other technically demanding products.

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