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Business Consultant

Role overview

Qualifications

  • 5+ years of Business Process and Consulting experience
  • Demonstrated experience leading ServiceNow process implementation and improvement engagements
  • ITIL Foundation Certification
  • ServiceNow System Admin Certification

Responsibilities

  • Provide technical guidance to Customer and their chosen Dev Partner (offshore)
  • Analyze and recommend strategies based on desired business outcomes
  • Build customised reports, highlighting associated risks with requirements and configuration
  • Flag any associated risks and issues related to configuration deviations

Key facts

Hard skills

About the company

Test Yantra logo

Test Yantra

  • IT Services & Consulting
  • Large
  • 1,001–5,000
Test Yantra is a leader in Quality Engineering Services for Global Brands with our approach to Digital Engineering and we become your partner to conceptualize our test-to-fit solution in your business roadmap. With a focus on creating a superior experience throughout our journey for our customers, partners and people and to create and bring that value-creating for the whole eco-system We become your partner to align to your goals through our technology, operational and market leadership to have a seamless delivery in any type of testing transformation by optimal way of our best-proven people, process, practices and platforms. With the roots of having Quality engineering expertise in Test Automation Engineering, Testing as a Service and Crowd testing and now a trusted partner to Global brands from SaaS, Consumer Products, Finance, Telecom, Internet, Entertainment & Media and more. Visit www.testyantra.com for our offerings Join us on our Journey in Quality Engineering

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Job description

Role: Senior Business Consultant

Employment: Contract - Inside IR35

Location: UK - Remote

Certifications: CSA, CAD, CIS: ITSM, SPM

Skills:

  • 5+ years of Business Process and Consulting experience, Demonstrated experience leading ServiceNow process implementation and improvement engagements. Proven experience analyzing and recommending strategies based on desired business outcomes and priorities, and associated industry experience
  • Demonstrated experience with Agile Methodology
  • ITIL Foundation Certification, ServiceNow System Admin, NowCreate Certified, ServiceNow Product Implementation Certified
  • Working on a customised instance of SPM, providing technical guidance to Customer and their chosen Dev Partner (offshore) on how to achieve business outcomes and highlighting where the requirements deviate from the OOTB configuration and best practices and flagging any associated risks and issues.
  • Reporting requirements - able to build customised reports , again calling out any associated risks with the requirements and configuration.

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