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Senior Resales Consultant

Role overview

Qualifications

  • Experience in estate agency
  • Strong organisational and administrative skills
  • Strong people and communication skills
  • Sales experience with previous track record in sales

Responsibilities

  • Ringing through new enquiries received into the department
  • Dealing with listing enquiries and listing properties for sale completing all documentation
  • Delivering buyers results of their affordability assessments
  • Booking and carrying out property viewings

Key facts

Hard skills

Other skills

  • Sales
  • Customer Service
  • Organizational Skills
  • Communication
  • Computer Literacy
  • Teamwork
  • Social Skills

About the company

LRG logo

LRG

Real Estate

LRG is one of the UK’s largest property consultancy groups, operating over 300 residential sales and lettings branches under 13 local brands, backed by leading private equity firm, Platinum Equity. We provide our customers and clients with a comprehensive range of property related services. They range from individuals wishing to sell or rent their property, through to corporate organisations and national house builders. We pride ourselves on being able to tailor the services we provide to meet individual requirements. Through a combination of our expert knowledge and technical expertise, we guide and support clients through their property journey. Every member of LRG is passionate about success and achieving the best outcome for customers and clients. With the property landscape constantly evolving, we aren’t afraid to make innovative changes that directly benefit our customers. However, we haven’t overlooked the human element of property - after all it’s what got us to where we are today! We value long lasting relationships, be it with a landlord or a property developer, and we’re committed to always delivering a professional service with honesty and respect. We believe that our success lies in our people which is why we continually invest in apprenticeship schemes, workplace training, and encourage an inclusive and open working environment. As a leading property company, sustainability is at the core of everything we do. We strive to ensure our company is as eco-friendly and energy-efficient as possible. We're proud to say we have been carbon neutral since 2022, reaching our target 8 years early.

Company details

IndustryReal Estate
Company size1001 - 5000

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Job description

Job Title: Senior Resales Consultant (Shared Ownership)

Location: Remotely based role with 2 days per month in the Woodley branch

Brand: SOWN

Salary: up to £32,000 per annum

Hours: Monday - Friday 8:45am to 5:30pm. Every other Saturday 10am - 4pm

Contract Type: Permanent

Please note that for this role, you must hold a full UK driving licence.

About SOWN:

We believe Shared Ownership is the future. That’s why we evolved from LRG; to form a team that’s fully focused on the shared ownership market and provides the best expert support. Established in 2018 with hubs in Wokingham, London and Nottingham, SOWN specialises in selling both new-build and re-sale shared ownership homes.

Job Summary:

We are looking for a Senior Sales Consultant to join our successful Shared Ownership re-sales team working remotely but covering the whole of England. The successful candidate will be responsible for driving new sales whilst keeping our sellers updated with activity and advising on marketing strategy. The candidate should be able to deliver exceptional customer service over the phone and face to face/remotely. Working closely with the re-sales assistant manager they will grow the re-sales business and develop their own career path.

Key Responsibilities:

  • Ringing through new enquiries received into the department

  • Dealing with listing enquiries and listing properties for sale completing all documentation

  • Delivering buyers results of their affordability assessments

  • Booking and (for some stock) carrying out property viewings

  • Attending client virtual/physical meetings

  • Regular call outs to the active sales database

  • Obtaining and providing viewing feedback to clients

  • Generate solicitor referrals on new sales for buyers and sellers for additional department and individual income

  • Completing monthly reports for our Housing Providers when required

  • Delivering exceptional customer service over the phone/Teams and face to face

  • Working towards and achieving personal and department targets

  • Handling and agreeing offers and price reductions

  • Representing the company in a professional manner

  • Advising sellers on Shared Ownership processes and criteria

  • Building strong relationships with buyers, sellers, Housing Associations and Registered Providers

What We’re Looking For:

  • Experience in estate agency

  • Ability to work in a fast-paced environment under pressure and the ability to prioritise accordingly

  • Sales experience with previous track record in sales

  • Strong organisational and administrative skills

  • Strong people and communication skills

  • A passion for working with the public over the phone and face to face

  • Someone results orientated, driven to succeed and keen on future development

  • Computer literacy

  • Able to work effectively both independently and as part of a team

What We Can Offer You:

  • Quarterly and annual incentives for top achievers

  • Group discounts with various retailers

  • Generous holiday allowance, increasing by 1 day per year based on service (totalling 27 days plus bank holidays)

  • Supportive and collaborative team environment

  • Volunteering opportunities

  • Structured training and support for ongoing professional development and career growth

  • Access to an Employee Assistance Programme, including access mental health first aiders

  • Excellent parental leave & company fertility policy

LRG are an equal opportunities employer and encourage candidates of all backgrounds to apply. We look forward to welcoming a dedicated individual to our team who shares or commitment to excellence in the real estate industry.

LRG does not engage the services of recruitment agencies for the purpose of hiring. All job openings are managed directly by our internal recruitment team. We do not accept unsolicited CV’s or candidate referral from recruitment agencies, and any such submissions will not be considered. will not be considered.

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MR

Marcus Rivera

Chief Revenue Officer

m.rivera@company.com
linkedin.com/in/marcusrivera
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