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Bilingual Medical Virtual Assistant - LATAM | Talent Pool

Role overview

Qualifications

  • Based in Latin America
  • Fluent in Spanish, with B2–C1 English proficiency and strong spoken and written communication skills
  • Previous experience supporting a medical, dental, or other healthcare practice, remotely or in person
  • Reliable internet connection, a suitable computer, a headset, and a quiet workspace

Responsibilities

  • Medical reception, patient calls, and appointment scheduling
  • Patient intake, care coordination, and follow-ups
  • Insurance verification and prior authorizations
  • Medical documentation and EHR/EMR administration

Key facts

Hard skills

Other skills

  • Scheduling
  • Communication
  • Detail Oriented

About the company

Winning Assistants LLC logo

Winning Assistants LLC

  • Outsourcing & BPO
  • 51–200
At Winning Assistants, we help doctors, healthcare professionals, and business owners save time, cut costs, and scale their operations with highly skilled, HIPAA-compliant virtual assistants. Our VAs handle tasks like admin support, medical office management, marketing, and customer service, allowing you to focus on growth.

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Job description

Job Title: Bilingual Medical Virtual Assistant – LATAM | Talent Pool

Potential Hourly Rate: Starting at $6 USD/hour, depending on the client, role requirements, and your qualifications.

🌎 Open to applicants across Latin America! Workable requires us to list specific locations, but these do not represent all eligible countries. We welcome bilingual English–Spanish Medical Virtual Assistants based anywhere in Latin America to apply.

Are you fluent in English and Spanish with experience supporting healthcare practices? We’re building a talent pool of Bilingual Medical Virtual Assistants based in Latin America for upcoming remote opportunities with U.S.-based healthcare clients.

We’d love to connect with candidates experienced in one or more of the following:

  • Medical reception, patient calls, and appointment scheduling
  • Patient intake, care coordination, and follow-ups
  • Insurance verification and prior authorizations
  • Medical billing, claims follow-up, and revenue cycle support
  • Medical documentation and EHR/EMR administration
  • Patient outreach and healthcare appointment setting

Full-time and part-time opportunities may become available. Responsibilities, schedules, compensation, and required tools will vary by client and will be shared when a suitable opening is identified.

Please note: This posting is for future independent contractor opportunities. Applying does not guarantee an immediate opening or interview. Our team may contact you when an opportunity aligns with your experience, skills, and availability.

Requirements

Requirements

  • Based in Latin America
  • Fluent in Spanish, with B2–C1 English proficiency and strong spoken and written communication skills
  • Previous experience supporting a medical, dental, or other healthcare practice, remotely or in person
  • Ability to handle patient information accurately, professionally, and confidentially
  • Strong organization, attention to detail, and follow-through
  • Reliable internet connection, a suitable computer, a headset, and a quiet workspace
  • Availability to work U.S. business hours, depending on the opportunity
  • Comfortable using a time tracker to record working hours

Preferred Qualifications

  • Experience supporting U.S.-based healthcare providers
  • Familiarity with EHR/EMR systems, scheduling platforms, or healthcare billing tools
  • Knowledge of HIPAA and patient privacy practices
  • Previous experience working remotely as a Medical Virtual Assistant

Benefits

Contractor Support & Resources

  • Dedicated HR and contractor support for questions, guidance, and client coordination
  • Access to HIPAA and cybersecurity training, certification, and performance development resources
  • Tools, templates, workflow guides, and optional VPN access
  • Client-approved holidays, paid or unpaid time off, and performance incentives, where offered

Resources and allowances vary by assignment and client approval. These are contractor perks, not employee benefits. Further details will be shared during recruitment.

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