Director, Partner Programs

Director of Partner Programs

About Vehlo

We started Vehlo in 2019 with a simple goal: to be the industry’s favorite provider of repair shop technology.

Across every part of the auto repair industry, Vehlo is igniting vehicle service success with software and financial solutions that unlock your potential. Our founder-led products power the entire service lane experience and keep customers coming back with streamlined tools that help you handle communication, workflow automation, touchless payments, valet pickup, and much more. We’re out to simplify the customer journey from start to finish and give power back to the people under the hood, making their jobs easier and your shop more profitable —just ask our over 30,000 customers, who generate more than 50M annual repair orders. At Vehlo, our only purpose is your success, and together, we’re reaching your goals faster than ever.

Being a Veep comes with more than a comprehensive benefits package—our biggest benefit is opportunity: Opportunity to make an impact, opportunity for growth, and opportunity for recognition and rewards. This is not a mega-corporation where you wonder what people are doing all day - every Veep is moving the ball forward day in, day out for our customers or for each other. 

About this role

Vehlo is looking for a highly motivated, collaborative and results-oriented leader to help drive growth, strategy, process and operational rigor across the Vehlo Partner ecosystem. The Dir/VP of Partner Programs reports to the SVP of Channels & Alliances, and will develop and execute impactful, data-driven strategy and GTM solutions to optimize how Vehlo works with its partners. This role is responsible for ensuring Vehlo Partners are positioned for success and for driving operational excellence across Vehlo partner programs.

What You’ll Do:

• Work with Vehlo leadership to define, establish and drive partner program strategy and execution
• Manage and continuously improve the business and operational cadences for the Vehlo Partner team, including incorporating goals & KPIs to signal the health of the business.
• Independently lead and collaborate where needed to develop appropriate automation, tools, and standard templates for cadences that allow operations to scale.
• Develop and drive mechanisms to align the partner function with its multiple stakeholders to unleash the scaling power of our partners.
• Ability to conduct sophisticated and creative analysis of complex data and translate the results into actionable deliverables, messages, and presentations.
• Represent partner operations in continuous improvement initiatives across AWS to drive not only increased insights, but also standardization where it makes sense.
• Partner with team leaders and across the organization to develop, execute, and optimize activities for the enablement of Vehlo Partners.
• Communicate enablement strategy and KPIs to leadership and drive improvements.
• Collaborate with Partner Management and Partner Marketing to deploy programs, materials and initiatives to Partners that increase effectiveness in revenue performance.
• Own the onboarding process of new partners.
• Coordinate the effort of enablement sessions with PAMs and others, so that Partners gain competence in positioning, marketing, selling and/or implementing Vehlo solutions.
• Track, trend, and report on identified channel metrics as part of a regular cadence