About Us
LTD Global, LLC is a certified woman-owned consulting firm based in Pleasanton, California, serving clients in the U.S. and abroad since 2003. We provide HR, accounting, and SaaS integration services to private, nonprofit, and government organizations, and we are Alameda SLEB certified and an SBA 8(a) program participant. Our HR team partners with nonprofits across the Bay Area and nationwide. We help them hire well, stay compliant, and build strong workplaces so they can focus on their missions.
Our clients do vital work, often with lean teams and limited budgets. We give them the HR expertise they need to hire well, stay compliant, and build healthy workplaces, so they can stay focused on their missions.
Position Summary
We are seeking a client-focused HR Generalist to deliver hands-on HR support to a portfolio of nonprofit clients. You will manage full-cycle recruitment, employee relations, compliance, payroll, and day-to-day HR operations.
This is a client-facing role. You will act as a trusted HR partner to executive directors, managers, and staff, often serving as the primary HR resource for organizations without an in-house HR team. The ideal candidate is organized, adaptable, and comfortable supporting several clients at once.
Key Responsibilities
Client Partnership and Consulting
- Serve as the day-to-day HR point of contact for an assigned portfolio of nonprofit clients.
- Build trusted relationships with executive directors, board members, managers, and staff.
- Assess client HR needs and recommend practical solutions that fit nonprofit budgets and culture.
- Lead client meetings, present recommendations, and deliver HR updates clearly and professionally.
- Manage multiple client priorities and deadlines while maintaining high service quality.
- Document client work accurately and track hours for client billing.
Full-Cycle Recruitment
- Partner with hiring managers to define role needs, write and update job descriptions, and set hiring timelines.
- Post openings on job boards, nonprofit networks, social media, and community channels.
- Screen resumes, conduct phone screens, and coordinate interview schedules.
- Develop interview guides and support structured, equitable hiring practices.
- Conduct reference checks and coordinate background checks in line with fair chance hiring laws.
- Prepare offer letters and support salary negotiations within approved ranges.
- Manage onboarding, including new hire paperwork, I-9 and E-Verify, orientation, and first-90-day check-ins.
- Maintain applicant tracking records and report on recruitment metrics.
Employee Relations
- Advise managers and employees on workplace concerns, conflicts, and policy questions.
- Conduct or support workplace investigations and document findings objectively.
- Coach managers on performance management, corrective action, and difficult conversations.
- Support performance review cycles, improvement plans, and terminations.
- Conduct exit interviews and identify retention trends.
- Promote a respectful, inclusive, and equitable workplace culture.
Compliance
- Ensure client practices comply with federal, California, and other applicable state and local employment laws, including FLSA, FMLA, CFRA, ADA, FEHA, Title VII, and Cal/OSHA.
- Track multi-state requirements for clients with employees outside California.
- Draft, review, and update employee handbooks, policies, and procedures.
- Advise on wage and hour issues, including exempt versus non-exempt classification, meal and rest breaks, and overtime.
- Coordinate required training, such as California harassment prevention training.
- Manage required postings, notices, and filings, including EEO-1 reporting where applicable.
- Support leave administration, including FMLA, CFRA, pregnancy disability, and paid sick leave.
- Coordinate workplace accommodation requests through the interactive process.
- Conduct HR audits and recommend corrective actions to reduce risk.
Payroll and Benefits
- Process or review semi-monthly and bi-weekly payroll for multiple clients through platforms such as Paychex, Gusto, GoCo, Rippling, and Paycom.
- Verify timekeeping, PTO accruals, deductions, and pay changes for accuracy.
- Resolve payroll discrepancies and respond to employee pay questions.
- Support benefits administration, including open enrollment, new hire enrollment, COBRA, and life event changes.
- Coordinate with benefits brokers, payroll vendors, and client finance teams.
- Support compensation reviews and salary benchmarking for nonprofit roles.
HR Operations and Other HR Tasks
- Maintain accurate, confidential personnel files and HRIS records.
- Prepare HR reports on headcount, turnover, and other metrics.
- Create HR templates, forms, and process guides for client use.
- Support organizational changes, including restructuring, layoffs, and mergers.
- Assist with training and development programs for client staff and managers.
- Support employee engagement surveys and recognition initiatives.
- Assist with workers’ compensation claims and unemployment responses.
- Perform other HR duties as assigned to meet client needs.
Required Qualifications
- 3+ years of HR generalist experience covering recruitment, employee relations, compliance, and payroll.
- Working knowledge of federal and California employment law.
- Hands-on experience processing payroll and administering benefits.
- Experience with full-cycle recruitment, from job posting through onboarding.
- Proficiency with HRIS, payroll, and applicant tracking systems.
- Strong skills in Outlooks, Microsoft Teams, Microsoft 365.
- Excellent written and verbal communication skills, with confidence presenting to clients and leaders.
- Proven ability to handle sensitive information with discretion.
- Residence in the San Francisco Bay Area, with reliable high-speed internet and a private, quiet workspace.
Preferred Qualifications
- HR certification strongly preferred: SHRM-CP, SHRM-SCP, PHR, SPHR, or PHRca.
- Bachelor’s degree in Human Resources, Business Administration, or a related field.
- Experience working in or supporting nonprofit organizations.
- Prior experience in HR consulting, outsourcing, or a PEO environment.
- Experience with multi-state compliance and payroll.
- Familiarity with ADP, Paychex, Gusto, Paylocity, BambooHR, or similar platforms.
- Experience conducting workplace investigations.
- Bilingual in English and Spanish, Cantonese, Mandarin, Tagalog, or Vietnamese is a plus.
Core Competencies
- Client service: Responsive, professional, and focused on client outcomes.
- Mission alignment: Genuine commitment to the nonprofit sector and the communities it serves.
- Judgment: Sound decision-making and knowing when to escalate.
- Organization: Strong time management across multiple clients and deadlines.
- Equity and inclusion: Commitment to fair, inclusive HR practices.
- Adaptability: Comfort with shifting priorities and varied client cultures.
- Independence: Self-directed and accountable in a remote environment.
Compensation and Benefits
This position pays $33.00–$35.00 per hour, depending on experience, skills, and HR certification. We offer a competitive benefits package that includes medical, dental, and vision coverage, paid time off and paid holidays, and a 401(k) plan. We also host regular staff get-togethers and team events to stay connected.
Work Environment
- Remote position based in the San Francisco Bay Area.
- Occasional travel to client sites within the Bay Area for meetings, trainings, or investigations.
- Standard business hours, with some flexibility needed for client meetings across U.S. time zones.
- Work is primarily computer-based and involves extended periods of virtual meetings.
How to Apply
Please send your resume and a brief cover letter to [email address or application link]. In your cover letter, share your HR experience and why you want to support nonprofit organizations.
Equal Opportunity Statement
LTD Global, LLC is an equal opportunity employer. We welcome applicants of all backgrounds and do not discriminate based on race, color, religion, sex, gender identity or expression, sexual orientation, national origin, ancestry, age, disability, medical condition, genetic information, marital status, veteran status, or any other protected characteristic. We will consider qualified applicants with arrest and conviction records in accordance with the San Francisco Fair Chance Ordinance and the California Fair Chance Act. Reasonable accommodations are available upon request during the hiring process.
