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Senior Site Reliability Engineer (SRE)

Role overview

Qualifications

  • 3+ years of experience in Site Reliability Engineering, DevOps, or platform/production engineering supporting customer-facing systems
  • Expertise in observability tools such as Grafana, Prometheus, and log/trace aggregation
  • Knowledge of SRE fundamentals: SLIs/SLOs, error budgets, golden signals, alert tuning and noise reduction
  • Experience operating workloads on Kubernetes and AWS

Responsibilities

  • Own the observability charter for the platform: build monitoring, alerting, synthetic checks, dashboards, and runbooks
  • Define meaningful SLIs/SLOs and reduce alert noise to improve signal quality
  • Design and optimize release pipelines with progressive delivery, health gates, and automated rollback mechanisms
  • Lead incident response practices including on-call readiness and blameless post-mortems

Key facts

Hard skills

Other skills

  • Communication
  • Problem Solving

About the company

EPAM Systems logo

EPAM Systems

IT Services & IT Consulting

Since 1993, EPAM Systems, Inc. (NYSE: EPAM) has used its software engineering expertise to become a leading global provider of digital engineering, cloud and AI-enabled transformation services, and a leading business and experience consulting partner for global enterprises and ambitious startups. We address our clients’ transformation challenges by fusing EPAM Continuum’s integrated strategy, experience and technology consulting with our 30+ years of engineering execution to speed our clients’ time to market and drive greater value from their innovations and digital investments. We make GenAI real with our AI LLM orchestration, testing and engineering solutions, EPAM DIAL, EPAM EliteA™ and EPAM AI/RUN™, respectively. We deliver globally, but engage locally with our expert teams of consultants, architects, designers and engineers, making the future real for our clients, our partners and our people around the world. We believe the right solutions are the ones that improve people’s lives and fuel competitive advantage for our clients across diverse industries. Our thinking comes to life in the experiences, products and platforms we design and bring to market. Added to the S&P 500 and the Forbes Global 2000 in 2021 and recognized by Glassdoor and Newsweek as a Top 100 Best Workplace, our multidisciplinary teams serve customers across six continents. We are proud to be among the top 15 companies in Information Technology Services in the Fortune 1000 and to be recognized as a leader in the IDC MarketScapes for Worldwide Experience Build Services, Worldwide Experience Design Services and Worldwide Software Engineering Services. Learn more at www.epam.com.

Company details

Company typeXLarge
IndustryIT Services & IT Consulting
Company size10001

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Job description

We are looking for a Senior Site Reliability Engineer to work hands-on with a Grafana-based observability stack and AWS/Kubernetes (EKS), defining SLIs/SLOs, reducing alert noise, building actionable dashboards, strengthening incident response, and improving release safety through progressive delivery and automated deployment analysis. Responsibilities Own the observability charter for the platform: build monitoring, alerting, synthetic checks, dashboards, and runbooks Define meaningful SLIs/SLOs and reduce alert noise to improve signal quality Design and optimize release pipelines with progressive delivery, health gates, and automated rollback mechanisms Apply a performance engineering mindset through load testing, capacity analysis, and latency profiling Automate operational toil through scripting and infrastructure-as-code Accelerate SRE maturity by applying AIOps capabilities to improve detection, diagnosis, and reduce manual effort Lead incident response practices including on-call readiness and blameless post-mortems Collaborate with DevOps, Cloud teams, product engineering teams, and Tech Leads to drive reliability improvements Requirements 3+ years of experience in Site Reliability Engineering, DevOps, or platform/production engineering supporting customer-facing systems Expertise in observability tools such as Grafana, Prometheus, and log/trace aggregation (Loki, Tempo, OpenTelemetry) covering metrics, logs, traces, and events Knowledge of SRE fundamentals: SLIs/SLOs, error budgets, golden signals, alert tuning and noise reduction, and blameless post-incident reviews Experience operating workloads on Kubernetes (ideally EKS) and AWS, with the ability to debug issues across application, container, and infrastructure layers Proficiency in Python, Bash, or Go, with exposure to infrastructure-as-code (Terraform) and CI/CD pipelines Background in incident management including triage, escalation, communication, post-mortems, and on-call processes/rotations A proactive ownership mindset with the ability to identify problems from telemetry before they're reported and follow through with engineering teams Strong communication skills to turn noisy signals into crisp findings, runbooks, and recommendations English Level: B2+ (Upper-Intermediate) or higher Nice to have Experience setting up synthetic monitoring (API and browser checks) to validate critical user journeys and catch failures proactively Skills in performance engineering, including load/stress testing (k6, JMeter, Locust), capacity planning, and profiling latency, throughput, and resource bottlenecks Familiarity with leveraging AIOps capabilities to advance SRE maturity and drive innovation Experience with Datadog or similar enterprise observability platforms Background in evangelizing best practices and setting standards across engineering teams Exposure to programmatic advertising or adtech platforms

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Marcus Rivera

Chief Revenue Officer

m.rivera@company.com
linkedin.com/in/marcusrivera
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