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Lead Salesforce Marketing Cloud Engineer

Role overview

Qualifications

  • 5+ years of work experience with Salesforce Marketing Cloud
  • 1+ years of experience in a technical leadership or team lead role within a development team
  • Strong hands-on experience with AMPscript
  • Experience with Salesforce Data Cloud

Responsibilities

  • Manage a development team of 5 engineers
  • Serve as the primary client-facing lead for Marketing Cloud development updates
  • Participate in hands-on development of Salesforce Marketing Cloud solutions
  • Drive platform technical maturity, including DevOps practices, CI/CD processes, and RCA for production issues

Key facts

  • Remote from: Ukraine, Europe, EMEA
  • Full time
  • Senior (5-10 years)
  • Salesforce Marketing Cloud Developer
  • English

Hard skills

Other skills

  • Team Leadership

About the company

EPAM Systems logo

EPAM Systems

  • IT Services & Consulting
  • XLarge
  • 10,001+
Since 1993, EPAM Systems, Inc. (NYSE: EPAM) has used its software engineering expertise to become a leading global provider of digital engineering, cloud and AI-enabled transformation services, and a leading business and experience consulting partner for global enterprises and ambitious startups. We address our clients’ transformation challenges by fusing EPAM Continuum’s integrated strategy, experience and technology consulting with our 30+ years of engineering execution to speed our clients’ time to market and drive greater value from their innovations and digital investments. We make GenAI real with our AI LLM orchestration, testing and engineering solutions, EPAM DIAL, EPAM EliteA™ and EPAM AI/RUN™, respectively. We deliver globally, but engage locally with our expert teams of consultants, architects, designers and engineers, making the future real for our clients, our partners and our people around the world. We believe the right solutions are the ones that improve people’s lives and fuel competitive advantage for our clients across diverse industries. Our thinking comes to life in the experiences, products and platforms we design and bring to market. Added to the S&P 500 and the Forbes Global 2000 in 2021 and recognized by Glassdoor and Newsweek as a Top 100 Best Workplace, our multidisciplinary teams serve customers across six continents. We are proud to be among the top 15 companies in Information Technology Services in the Fortune 1000 and to be recognized as a leader in the IDC MarketScapes for Worldwide Experience Build Services, Worldwide Experience Design Services and Worldwide Software Engineering Services. Learn more at www.epam.com.

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Job description

We are looking for an experienced Lead Salesforce Marketing Cloud Engineer to join a dynamic team supporting a premium global retailer in the EU region. This role combines technical leadership, client communication, and hands-on development in a fast-paced, Agile SAFe environment. Responsibilities Manage a development team of 5 engineers Serve as the primary client-facing lead for Marketing Cloud development updates Participate in hands-on development of Salesforce Marketing Cloud solutions Align with the Business Analyst Lead on user story refinements and the Test Lead on test-related topics Drive platform technical maturity, including DevOps practices, CI/CD processes, and RCA for production issues Contribute to innovation projects such as onboarding new countries onto Salesforce Marketing Cloud and implementing new platform features Support sprint planning and quarterly SAFe program increment planning activities Requirements 5+ years of work experience with Salesforce Marketing Cloud 1+ years of experience in a technical leadership or team lead role within a development team Strong hands-on experience with AMPscript Practical experience with Integration Frameworks and Integration Platforms Experience working with Salesforce Data Cloud Experience with Salesforce Service Cloud Strong understanding of DevOps practices and CI/CD pipelines in Salesforce environments Proven ability to conduct root cause analysis (RCA) for production issues and implement incremental improvements Experience with user story refinement, backlog grooming, and coordination with testing teams Strong stakeholder management and client-facing communication skills Experience with Agile methodologies, ideally in a SAFe framework environment English level B2+

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