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Remote Operations Specialist - Advanced

Role overview

Qualifications

  • Bachelor’s Degree in Business Administration or Project Management or equivalent years of experience
  • Minimum four (4) years in project coordination or administration experience or equivalent Project Support Experience
  • Three (3) years of experience working in a customer-facing environment
  • Working knowledge of the administrative functions of the Services business including project setup, contract structure, progress reporting, revenue recognition and billing

Responsibilities

  • Support Engagement Managers through services lead to order including vetting requirements and proposal preparation
  • Manage vendor processes from soliciting quotations with the procurement team through award of purchase order
  • Administrate the Project manager’s duties of planning, budgeting, overseeing and documenting all aspects of the project
  • Monitor pending customer project billing and support Project Manager with acquiring acceptance documentation for billing

Key facts

Hard skills

Other skills

  • Budgeting
  • Analytical Skills
  • Progress Reporting
  • Communication
  • Problem Solving
  • Leadership
  • Teamwork

About the company

Siemens logo

Siemens

Industrial Machinery Manufacturing

Siemens AG (Berlin and Munich) is a leading technology company focused on industry, infrastructure, transport, and healthcare. From more resource-efficient factories, resilient supply chains, and smarter buildings and grids, to cleaner and more comfortable transportation as well as advanced healthcare, the company creates technology with purpose adding real value for customers. By combining the real and the digital worlds, Siemens empowers its customers to transform their industries and markets, helping them to transform the everyday for billions of people. Siemens also owns a majority stake in the publicly listed company Siemens Healthineers, a globally leading medical technology provider shaping the future of healthcare. In fiscal 2023, which ended on September 30, 2023, the Siemens Group generated revenue of €77.8 billion and net income of €8.5 billion. As of September 30, 2023, the company employed around 320,000 people worldwide.

Company details

Company typeXLarge
IndustryIndustrial Machinery Manufacturing
Company size10001

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Job description

Siemens Government Technologies (SGT) is a dynamic and rapidly growing organization, and we are seeking a self-driven individual to complement our growing team.
As an Operations Specialist you will work under light supervision to support Services Opportunities and Projects of small to mid-size. You will be part of a services organization that coordinates services projects, driving customers’ value realization. The Operations Specialist supports the Services Engagement Lifecycle from opportunity to booking and from order to execution and acts as a point of contact for Engagement Managers, Project Managers, Resource Managers, Services Business Managers, Service Delivery Resources, Finance, Legal, Global Order Management, Procurement, Accounts Receivable and Credit and Collections. Responsibilities:•Support Engagement Managers through services lead to order including vetting requirements, ensuring alignment of pricing with the finance team and proposal preparation needs with the proposal team•Manage vendor processes from solicitating quotations with the procurement team through award of purchase order•Administrate the Project manager’s duties of planning, budgeting, overseeing and documenting all aspects of the project•Monitor pending customer project billing and support Project Manager with acquiring acceptance documentation for billing•Review and audit travel billings against FTR regulations•Support Project Manager with making Budget and Budget Line-Item funding re-allocations •Support Project manager to manage and resolve issues with all necessary internal and external partners•Discuss with Project Manager how to manage project funding balances and close projects using the project closeout process•Support the organizational culture, values and reputation in company markets and with all staff, customers, suppliers, partners and regulatory/official bodies.•Adhere to, and promote all core internal and customer processes relating to the effective undertaking of the role•Ensure that all communication channels within the business are adhered to.•Provide input, where appropriate to team meetings.•Undertake any business administration in line with job activity•Undertake any other duties required by the company.
Qualifications:•Bachelor’s Degree in Business Administration or Project Management or equivalent years of experience . •Minimum four (4) years in project coordination or administration experience or equivalent Project Support Experience•Three (3) years of experience working in a customer-facing environment•Working knowledge of the administrative functions of the Services business including project setup, contract structure, progress reporting, revenue recognition and billing.•Experience in identifying and implementing cost savings measures within services projects.•Leadership skills and proven track record of managing multi-disciplinary teams, including services delivery and project management.•Excellent analytical and problem-solving skills•Excellent written and verbal communications with the ability to present complex issues to multi-level audiences of company and government executives.•Ability to effectively communicate progress, status and issues to internal and external customers. •Ability to obtain and meet Business goals and results•Ability to promote complex solutions and drive acceptance with confidence•Knowledge and ability to deliver goals effectively and drive the project to success with a sense for urgency. •Willingness and the ability to travel to appropriate work location, as required.•Willingness and the availability to work the core hours required by the specific project and per company policy.
Preferred:•Experience with US Federal Government projects, contracts, policies and procedures.
Travel:•Up to 5% annually
Security ClearanceCandidate must be United States citizen with the ability to obtain and maintain a U.S DOD Government Security Clearance if required at a later date. 

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Marcus Rivera

Chief Revenue Officer

m.rivera@company.com
linkedin.com/in/marcusrivera
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