Dutch and English Remote Service Desk Advisor

• 1 day ago

Savior Artigos Texteis Lda

Role overview

Qualifications

Fluent Dutch
Fluent English at C1 level or higher
Based in Greece with a quiet workspace and stable internet
Previous customer service experience (advantage)

Responsibilities

Help customers with questions, bookings, payments, and changes
Record every interaction accurately in systems
Work with colleagues across different countries and languages
Availability for shifts from Monday to Sunday, 08:00 to midnight

Key facts

Remote from: Greece, Europe, European Union, EMEA
Full time
Service Desk Analyst
English, Dutch

Hard skills

Other skills

Customer Service
Communication
Teamwork

About the company

Savior Artigos Texteis Lda

Fashion, Apparel & Luxury
Startup
11–50

Savior was founded in 1986 and already has extensive experience in the textile sector. With the global market as our main target, our activity stands out, above all, for its strong commitment to quality, diversity and rigor. We aim to offer the best service and fully satisfy the customer. Our portfolio consists of a wide range of clothing products in the most varied aspects, ensuring that we are always at the forefront of market trends. Completely adapted to today's needs, we look to the future with maximum responsibility, competitiveness and innovation, without ever leaving aside social and environmental issues. With the greatest dedication and objectivity, we believe we are on the right path to becoming the ideal partner in the textile sector.

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Job description

About the role

Join our remote team as a Dutch and English speaking Customer Service Advisor based in Greece. You will help customers with questions, bookings, payments and changes by phone, chat and email, and record every interaction accurately in our systems. You will also work with colleagues across different countries and languages.

Working hours follow a seven-day schedule between 08:00 and midnight, with shifts planned across the week. No relocation is needed. Candidates in Rhodes and nearby areas are encouraged to apply.

Requirements

Fluent Dutch and fluent English, with English at C1 level or higher as the minimum.
Based in Greece, with a quiet workspace and a stable internet connection.
Availability for shifts across Monday to Sunday, 08:00 to midnight.
Previous customer service experience is an advantage.

What we offer