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Healthcare Virtual Assistant (English & Spanish Proficiency)

Role overview

Qualifications

  • Proven experience as a Healthcare Assistant, Medical Receptionist, or Medical Scribe
  • HIPAA Certified (mandatory)
  • Bilingual: Fluent in English and Spanish (written and spoken)
  • Experience with medical scribing, charting, and patient care support

Responsibilities

  • Back-office Tasks
  • Front Desk Tasks
  • Patient Scheduling
  • Medical Transcription

Key facts

Hard skills

Other skills

  • Scheduling
  • Communication
  • Detail Oriented
  • Social Skills
  • Adaptability

About the company

SnappyCX logo

SnappyCX

  • Outsourcing & BPO
  • 11–50
We are a leading Business Process Outsourcing (BPO) company committed to transforming the way businesses operate. We provide end-to-end support and connect businesses with top-tier professionals from a variety of industries through strategic staff outsourcing. Our suite of services spans Finance & Accounting, Marketing & Sales, Virtual Assistance, Customer Support, IT & Software Development and Back-end office services. To learn more, schedule a free consultation today: https://calendly.com/snappycx/

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Job description

Description

We are a US-based company seeking medically trained staff to support healthcare practices remotely.

As a Healthcare Assistant, you will work directly with our clients, healthcare providers, and medical professionals (including OBGYN practices) based in the USA.

We help our clients improve workflow, save time, and reduce the burden of documentation and administrative tasks. A Healthcare Assistant can also support both front-office and back-office functions, including patient care coordination and medical documentation.

Our goal is to help you succeed in this growing field of healthcare virtual support. Join our team and apply today!

You will have the following responsibilities:

Back-office Tasks
Front Desk Tasks
Patient Scheduling
Appointment Confirmations
Medical Transcription
Virtual Scribing / Medical Charting
Chart Management
Patient Records Management
Check Insurance Eligibility / Insurance Verifications
Referrals
Medical Billing Support
Patient Care Coordination and Follow-ups

Requirements

You will be successful in this role if you have the following qualifications:

  • Proven experience as a Healthcare Assistant, Medical Receptionist, or Medical Scribe
  • HIPAA Certified (mandatory)
  • Bilingual: Fluent in English and Spanish (written and spoken)
  • Experience with medical scribing, charting, and patient care support
  • Experience working in or supporting OBGYN practices (preferred)
  • You can speak and write well in English
  • You are proficient with medical terminologies and healthcare practices
  • You can connect with a variety of people and build rapport
  • You have good attention to detail, especially in written reports
  • You are comfortable with virtual technologies and can quickly learn

Technical Requirements

  • Internet speed must be at least 10mbps download and at least 3mbps upload
  • Have reliable computer hardware and software (will be verified by our tech team)
  • Have a webcam and headset

Benefits

Competitive Pay Rates
Our pay rates are competitive within the industry

Work From Home
Work from the comfort of your home with no commuting required.

Long-Term Work Relationship
Work consistently with the same client, allowing you to build a strong professional relationship.

US-Based Clients
Support healthcare professionals based in the USA.

Supportive Community
Be part of a growing and dedicated team of Healthcare Assistants.

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