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Comment Moderator

Role overview

Qualifications

  • Prior hands-on experience moderating user-generated content
  • Culturally aware of current trends, slang, and pop culture in the U.S.
  • Technically savvy and able to quickly learn new systems
  • High speed internet connection required

Responsibilities

  • Review and moderate user-generated content
  • Investigate visual and written content that violates Community Guidelines
  • Maintain strict confidentiality around user data and moderation decisions
  • Comfortable reviewing graphic, sensitive, or disturbing content

Key facts

Hard skills

Other skills

  • Technical Acumen
  • Detail Oriented
  • Self-Motivation
  • Client Confidentiality

About the company

Wattpad logo

Wattpad

  • Consumer Internet & Social Platforms
  • SME
  • 201–500
Wattpad. Where Stories Live. Wattpad’s vision is to entertain and connect the world through stories. A leading social storytelling platform and home to a community of more than 94 million people who spend over 23 billion minutes a month engaged in original stories, Wattpad has democratized storytelling for a new generation of diverse Gen Z writers and their fans. Alongside Wattpad WEBTOON Studios, the company’s TV, film, and publishing counterparts, Wattpad combines art and science to unearth incredible stories and cultivate the fandoms driving the future of entertainment. The company is proudly based in Toronto, Canada. Learn more at: company.wattpad.com

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Job description

WEBTOON Entertainment is a leading global entertainment company and home to some of the world's largest storytelling platforms. As the global leader and pioneer of the mobile webcomic format, WEBTOON Entertainment has transformed comics and visual storytelling for fans and creators.   With its CANVAS UGC platform empowering anyone to become a creator, and a growing roster of superstar WEBTOON Originals creators and series, WEBTOON Entertainment’s passionate fandoms are the new face of pop culture. WEBTOON Entertainment adaptations are available on Netflix, Prime Video, Crunchyroll, and other screens around the world, and the company’s content partners include Discord, HYBE, and DC Comics, among many others.

We are looking for Comment Moderators to review and moderate user-generated content. As a Comment Moderator, you will review and investigate visual and written content that violates our Community Guidelines. You must be detail-oriented, culturally attuned, and self-motivated.

  • This is a remote, part-time contract role.
  • Bilingual fluency in English plus Hindi, Japanese, or Portuguese is preferred, but not required

Requirements
  • Prior hands-on experience moderating user-generated content (e.g. comments, forums, or social media trust & safety)
  • Culturally aware of current trends, slang, and pop culture in the U.S. (a plus if also familiar with trends in Hindi-, Japanese-, or Portuguese-speaking markets)
  • Technically savvy and able to quickly learn new systems
  • High speed internet connection required
  • Comfortable reviewing graphic, sensitive, or disturbing content as a routine part of the role
  • Able to maintain strict confidentiality around user data and moderation decisions
  • With approximately 155 million monthly active users, WEBTOON Entertainment’s IP & Creator Ecosystem of aligned brands and platforms include WEBTOON, Wattpad--the world’s leading webnovel platform--WEBTOON Productions, Studio N, Studio LICO, WEBTOON Unscrolled, LINE MANGA, and eBookJapan, among others.   Join us and work with some of the biggest artists, IP, and fandoms in comics! #WEBTOON
    Salary: 16 USD per hour

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