Logo for Cone Health

Salesforce Application Analyst Sr

Cone Health

Role overview

Qualifications

  • Bachelor's Degree or equivalent experience in relevant field
  • 5 years of experience
  • Platform-centric certification required if applicable

Responsibilities

  • Provide expert-level technical application support for complex clinical and/or business applications
  • Analyze and evaluate user needs, implement and troubleshoot applications
  • Collaborate with internal and external groups to ensure applications meet organization needs
  • Document test results and maintain knowledge of new technical concepts in healthcare

Key facts

  • Remote from: United States
  • Full time
  • Senior (5-10 years)
  • Application Support Analyst
  • English

Hard skills

Other skills

  • Business Administration
  • Troubleshooting (Problem Solving)
  • Collaboration
  • Problem Solving

About the company

Cone Health logo

Cone Health

Hospitals & Health Care

If you can imagine working alongside 13,000 others deeply committed to the well-being of over 1 million neighbors, then you already have a clear picture of what it’s like to be part of Cone Health. Ours is a culture of caring grounded in a simple, but powerful promise to our patients, our communities and to each other: We Are Right Here With You. Working here is an opportunity to learn, teach, share and grow with committed and passionate health care professionals who celebrate and encourage individual success as well as team achievement. As a not-for-profit healthcare provider serving central North Carolina, including Alamance, Forsyth, Guilford, Randolph, Rockingham and surrounding counties, our comprehensive network includes: • 5 hospitals • 3 ambulatory care centers • 3 outpatient surgery centers • 6 urgent care centers • 2 retirement communities • 120+ physician practices No matter your location, department, field or position you’ll be supported personally and professionally with benefits designed to keep each and every employee satisfied, engaged and inspired.

Company details

Company typeXLarge
IndustryHospitals & Health Care
Company size10001

Links

Website LinkedIn See all jobs

Your match analysis

See how your profile stacks up against this role.

We compared the job requirements to your profile to show where you're strong and where you fall short.

Job description

Information Systems

Excited to grow your career?

We value our talented employees, and whenever possible strive to help one of our associates grow professionally before recruiting new talent to our open positions. If you think the open position you see is right for you, we encourage you to apply!

Our people make all the difference in our success.

The Application Analyst Senior provides expert-level technical application support for complex clinical and/or business applications in order to improve their overall performance and ensure they are meeting the organization’s needs. Working under minimal supervision, this role analyzes and evaluates user needs, and implements, optimizes, supports, and troubleshoots clinical and/or business applications. The Application Analyst Senior also provides assistance and guidance to lower level team members on unusual or complex situations, issues, and subject matters.


Essential Job Function:

  • Collaborates with internal and external technical and end user groups to ensure applications and other third-party systems meet the organization’s clinical and business needs when building and implementing the system.
  • Performs expert-level consulting and analysis of end user department workflows, data collection, report details and other technical issues as they relate to design and build decisions; involves complex qualitative and quantitative analysis on data and information collected as part of application requirement gathering; understands and translates the business/clinical functionality into system configuration and workflow validations.
  • Examines, understands, and translates the business/clinical functionality into system configuration and workflow validations.
  • Plans, prepares, and executes test scripts for application testing, new release testing, integration testing, and user acceptance testing.
  • Documents test results, design, change control, system problems, and internal procedures according to departmental standards.
  • Provides technical application support, triage, and troubleshooting for complex applications.
  • Monitors the systems for data quality, efficiency, operation, and data integrity, and appropriately escalates issues/problems.
  • Maintains knowledge of new technical concepts and solutions and their application to healthcare.
  • Assists with implementation and support of third-party systems.
  • Provides the necessary experience and knowledge to ensure all aspects of the application integrate with the other cross-functional applications utilized by the organization.
  • Assists in leading and managing projects and/or project tasks.
  • Performs other duties as assigned.


Education:

  • Required: Bachelor's Degree or equivalent experience in relevant field.


Experience:

  • Required: 5 years


Licensure/Certification/Listing:

  • Required: If applicable, platform-centric certification required.

Work Shift :

Days/No Weekends (United States of America)

On Call Required

Yes

FTE:

1

Job Type:

Full Time (40 Hours/Week)

Apply once. Then go straight to the hiring manager.

After you apply, unlock the direct contact details of the people who actually make the call. A quick follow-up makes you 5x more likely to land an interview.

MR

Marcus Rivera

Chief Revenue Officer

m.rivera@company.com
linkedin.com/in/marcusrivera
Unlocked after you apply
·

Application Support Analyst Related jobs

United States

Other jobs at Cone Health

Premium

Reach out to the hiring manager directly.

Gain access to the contact details of the hiring managers who actually decide, and reach out to network with them directly. That, plus more when you upgrade:

  • Full match report with fit score and gaps
  • Career diagnostics on how recruiters read you
  • Curated company matches and warm intros
  • 48h early access to new roles

Cancel anytime.