Visual Merchandising Operations Specialist (6 month fixed term)

Who We Are:

Since 1906, New Balance has empowered people through sport and craftsmanship to create positive change in communities around the world. We innovate fearlessly, guided by our core values and driven by the belief that conventions were meant to be challenged. We foster a culture in which every associate feels welcomed and respected, where leaders and creatives are inspired to shape the world of tomorrow by taking bold action today.

WHO WE ARE: 

Since 1906, New Balance has empowered people through sport and craftsmanship to create positive change in communities around the world. We innovate fearlessly, guided by our core values and driven by the belief that conventions were meant to be challenged. We foster a culture in which every associate feels welcomed and respected, where leaders and creatives are inspired to shape the world of tomorrow by taking bold action today. At New Balance, We Got Now.  

This is a 6-month fixed term contract position.

JOB MISSION: 

The VM Operations Specialist is responsible for ensuring the seamless operational execution of Visual Merchandising initiatives across EMEA. The role supports the VM team through effective management of POS orders, budgets, purchase orders, vendor coordination, reporting, and project tracking. Ultimately enabling the successful delivery of campaigns and floorsets while driving operational excellence and process efficiency. 

MAJOR ACCOUNTABILITIES: 
VM Operations  

• Manage POS ordering and deployment for campaigns, floorsets, and store initiatives.  

• Maintain operational trackers and ensure timely execution of VM programs.  

PO, Invoice & Budget Management  

• Create and manage Purchase Orders.  

• Track invoices, accruals, and budget spend against plan.  

• Monitor financial commitments and highlight budget risks or variances.  

Vendor Management  

• Serve as the primary operational contact for vendors.  

• Coordinate production timelines, logistics, deliveries, and issue resolution.  

Project Coordination  

• Track key milestones, deliverables, and timelines across VM projects.  

• Coordinate with cross-functional partners to ensure timely execution.  

• Maintain project status updates and follow up on outstanding actions.  

Communication  

• Manage store-facing communications through NB Connect.  

• Coordinate operational updates and information sharing with key stakeholders.  

Reporting & Analysis  

• Produce reporting on floorset execution, campaign rollouts, POS deployment, budgets, and operational KPIs.  

• Consolidate project status and performance updates for leadership reviews.  

Systems & Process Improvement  

• Own organization and maintenance of the VM SharePoint environment.  

• Maintain operational documentation, trackers, and templates.  

• Identify and implement improvements to VM operational processes and ways of working. 

REQUIREMENTS FOR SUCCESS: 

• Relevant number of years of experience in retail production, visual operations, or project coordination. 

• Experience working with vendors, production timelines, and physical assets. 

• Strong organizational and follow-through skills. 

• Detail-oriented with a problem-solving mindset. 

• Comfortable working in fast-paced retail environments. 

BENEFITS: 

• Discount on the health insurance 

• 8% holiday allowance 

• Flexible Working Hours 

• Pension Scheme 

• 25 days Annual Leave per year  

• Up to €300 travel allowance each month 

• Hybrid working  

• On-site Gym 

• Employee Discount 

• Work from-home allowance 

• Home working equipment 

• Sports subscription services 

• Wellbeing and Mental Health Benefit (24/7 Employment Assistance Program & Support) 

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Equal Opportunity Employer:

New Balance is committed to equality of opportunity for all current and prospective associates regardless of age, disability, race, religion or belief, gender, sexual orientation, pregnancy and maternity, marriage and civil partnership and gender reassignment.  We are an equal opportunity employer and support a culture of diversity and inclusion.

If you have not already done so, please let us know if you require any support so we can make the right adjustments and considerations should they be required.