Logo for Mitsubishi Electric Power Products, Inc.

Senior Field Service Technician- Chillers

Role overview

Qualifications

  • Associate's degree in HVAC, electrical, or related field
  • Minimum of 5 years of experience servicing and troubleshooting commercial and industrial chiller systems
  • EPA 608 Universal Certification
  • Strong electrical and mechanical troubleshooting skills

Responsibilities

  • Lead chiller service projects including startups and commissioning
  • Diagnose and resolve complex refrigeration and controls system issues
  • Optimize chiller system performance and energy efficiency
  • Mentor, train, and develop technicians for field support

Key facts

  • Remote from: United States
  • Full time
  • Senior (5-10 years)
  • IT Support Technician
  • 96 - 96K yearly
  • English

Hard skills

Other skills

  • Leadership
  • Microsoft Office
  • Communication
  • Teamwork

About the company

Mitsubishi Electric Power Products, Inc. logo

Mitsubishi Electric Power Products, Inc.

Mitsubishi Electric Power Products, Inc. (MEPPI) is a leading U.S. supplier of equipment, systems, and services to utilities and industrials in the U.S. and overseas. MEPPI supplies electrical and electronic products and services such as gas circuit breakers, vacuum circuit breakers, generators, gas insulated substations, large power transformers, lightning arresters, power electronic systems for electrical transmission and distribution, power systems studies, rail propulsion systems, industrial drive and control systems, uninterruptible power supplies and Diamond Vision video display screens.

Company details

Company size1001 - 5000

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Job description

Powering Performance: Lead the Field in Advanced Chiller Service!

MEPPI is seeking an experienced Senior Field Service Technician – HVAC to perform advanced project site coordination, troubleshooting, commissioning, and repair of commercial and industrial chiller systems for internal and external customers. In this role, you'll utilize expert-level mechanical, electrical, and controls knowledge to diagnose complex system issues, lead field execution, and direct other technicians. You'll serve as a technical leader in the field to ensure reliable system performance, customer satisfaction, and safe work practices.

What You'll Do

Lead Chiller Service Projects

  • Prepare and execute chiller service projects, including startups, commissioning, preventive maintenance, repairs, and contractor coordination, while ensuring safe and efficient project delivery.

Diagnose Complex System Issues

  • Diagnose and resolve complex refrigeration, electrical, controls, and hydronic system issues using advanced troubleshooting and root cause analysis techniques.

Perform Startups & Commissioning

  • Perform system startups, commissioning, functional performance testing, and validation to ensure operation meets design and customer requirements.

Optimize System Performance

  • Optimize chiller system performance, reliability, and energy efficiency through system analysis, tuning, performance monitoring, and corrective recommendations.

Troubleshoot Advanced Components

  • Troubleshoot advanced chiller components and system-level interactions, including compressors, magnetic bearing systems, expansion devices, VFDs, fan systems, controls, airflow, and water flow dynamics.

Lead & Develop Technicians

  • Mentor, train, and develop technicians through hands-on field support, technical coaching, certification programs, and advanced diagnostic instruction.

Support Customers & Project Teams

  • Serve as the primary technical resource for customers, contractors, commissioning teams, and internal stakeholders, providing expert support and coordinating service activities across projects.

Maintain Technical Documentation

  • Prepare and maintain technical documentation, including service reports, root cause analyses, incident reports, methods of procedure (MOPs), and regulatory compliance records.

Drive Continuous Improvement

  • Support continuous improvement efforts by evaluating system performance, identifying product and service enhancements, recommending upgrades, and providing emergency/on-call technical support as needed.

Represent the Division

  • Further the goals and positive, professional image of the Division through effective dealings with customers, vendors, and internal departments.

What You Bring

Education & Experience

  • Associate's degree in HVAC, electrical, or related field and a minimum of 5 years of experience servicing and troubleshooting commercial and industrial chiller systems, or equivalent education and experience.
  • Previous experience with air-cooled and/or water-cooled chillers, including large tonnage systems (350–500+ tons), low-lift and high-efficiency cooling applications, advanced system components including magnetic bearing compressors (e.g., Danfoss Turbocor), expansion devices, VFDs, and control systems.

Certifications

  • EPA 608 Universal Certification.

Technical Knowledge

  • Strong electrical and mechanical troubleshooting skills across complex HVAC systems.
  • Ability to read and interpret wiring diagrams, schematics, and sequence of operations.

Leadership & Communication

  • Demonstrated leadership ability to direct work of others and lead field activities.
  • Advanced verbal and interpersonal communication skills with the ability to work effectively with customers and internal teams.

Computer Skills

  • Proficiency in Microsoft Office and field service software platforms.

What’s in It for You?

  • Competitive Compensation: $50+/hour based on experience.
  • Health Benefits: MEPPI pays 90% of medical, dental, and vision insurance.
  • Retirement Benefits: 401(k) match to help you plan for the future.
  • Paid Time Off: Vacation and 12 paid holidays.
  • Career Growth: Training, certifications, tuition assistance, and opportunities for professional development.
  • Additional Benefits: Profit sharing, employee discounts, and assistance programs.
  • Meaningful Work: Support critical commercial and industrial infrastructure through advanced chiller technology and field service.

Why MEPPI?

At MEPPI, you’re not just another team member—you’re part of a mission to innovate and make an impact. As a U.S. affiliate of Mitsubishi Electric, we’re a leader in providing cutting-edge solutions for power systems and rail transportation. Join our collaborative environment where your ideas matter, and your skills help shape the future.

About Us: Mitsubishi Electric Power Products, Inc. is a leader in the North American power systems, rail transportation, and large visual display markets. Join us, and be part of a global team that’s driving the future of transportation and energy solutions.

Equal Opportunity Employer: MEPPI is committed to creating an inclusive workplace. We welcome applications from all backgrounds and ensure that every candidate is considered fairly.

Notice to Agencies and Search Firms: MEPPI is not accepting unsolicited resumes from agencies or search firms for this job posting. Resumes submitted without a signed search agreement will become the property of MEPPI, and no fee will be paid if a candidate is hired as a result of an unsolicited referral.

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Marcus Rivera

Chief Revenue Officer

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