Field Service Technician II – IL - HVAC

Powering Critical Infrastructure: Deliver Expert Service for Advanced HVAC Systems with MEPPI!

MEPPI's Service Center Division (SCD) is seeking a skilled Field Service Technician – HVAC to provide service support, troubleshooting, and repair of HVAC products and electro-mechanical equipment. In this role, you'll work directly with customers to perform installations, maintenance, testing, repairs, and technical support while helping ensure reliable operation of critical cooling systems.

What You'll Do

Deliver Expert Field Service

• Perform on-site customer service for IT Cooling products, including startup service, preventative and remedial maintenance, field modifications, and testing.
• Perform field support and assistance with power equipment projects as required.

Troubleshoot & Repair Equipment

• Troubleshoot refrigeration and electro-mechanical equipment using schematics, mechanical drawings, procedures, troubleshooting documents, and hand-held and computer-based test equipment.
• Perform repairs or equipment replacements as necessary.
• Evaluate, troubleshoot, and repair HVAC electrical, control systems, and engineering products.

Perform Refrigeration Services

• Perform refrigerant system repair work, including leak detection, refrigerant reclamation, evacuation, and R410A charging.
• Perform refrigerant-related tasks such as reclaiming, measuring, charging, pressure testing, and evacuating HVAC units.

Be the Customer Connection

• Provide technical support to internal and external customers, including third-party service organizations and end users.
• Schedule technical sales and service support based on customer needs.
• Schedule and provide emergency technical support and field service on an on-call basis.

Inspect & Evaluate Equipment

• Inspect and test returned products, components, and systems to determine defects and operational status.

Maintain Technical Documentation

• Maintain accurate service records and documentation of services provided.
• Prepare required documentation related to installation, testing, repair, and customer support.
• Submit accurate expense reports in a timely manner in accordance with Company policies.

Represent MEPPI Professionally

• Conduct business with MEPPI departments, customers, and suppliers in a timely and cooperative manner.
• Further the goals and positive image of the Division through professional customer and business relationships.

What You Bring

Education & Experience

• Associate's Degree in HVAC, Electrical, Electronics, or a related technical field with 2–5 years of experience troubleshooting and repairing HVAC systems, or equivalent education and experience.
• Intermediate knowledge of HVAC systems gained through experience or successful completion of technical training courses.

Certifications

• EPA Section 608 certification.

Technical Knowledge

• Advanced knowledge and proficiency with mechanical and electronic test equipment.
• Ability to read and understand technical drawings, blueprints, electrical schematics, and bills of materials.

Skills

• Advanced analytical and problem-solving skills.
• Advanced interpersonal communication skills with the ability to communicate effectively with customers, employees, and vendors.
• Intermediate computer skills with emphasis on Microsoft Office products, timekeeping systems, and expense reporting systems.

What’s in It for You?

• Comprehensive Health Coverage: MEPPI pays 90% of the cost for medical, dental, and vision plans.
• Retirement Plans: 401(k) with company match up to 4%.
• Generous Paid Time Off: Vacation after 90 days plus 12 paid holidays.
• Career Development: Training programs and educational assistance.
• 24-Hour Fitness Center: On-site fitness center available 24/7.

Why MEPPI?

At MEPPI, you’re not just another team member—you’re part of a mission to innovate and make an impact. As a U.S. affiliate of Mitsubishi Electric, we’re a leader in providing cutting-edge solutions for power systems and rail transportation. Join our collaborative environment where your ideas matter, and your skills help shape the future.

About Us

Mitsubishi Electric Power Products, Inc. is a leader in the North American power systems, rail transportation, and large visual display markets. Join us, and be part of a global team that’s driving the future of transportation and energy solutions.

Equal Opportunity Employer

MEPPI is committed to creating an inclusive workplace. We welcome applications from all backgrounds and ensure that every candidate is considered fairly.

Notice to Agencies and Search Firms

MEPPI is not accepting unsolicited resumes from agencies or search firms for this job posting. Resumes submitted without a signed search agreement will become the property of MEPPI, and no fee will be paid if a candidate is hired as a result of an unsolicited referral.