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Tele-Optometrist (U.S.-Based Clinics – India Remote)

Role overview

Qualifications

  • Bachelor’s or Master’s in Optometry (India-recognized)
  • 3+ years of experience in retail optometry or patient-facing clinical roles
  • Strong English fluency — clear speaking, calm pacing, and professional tone
  • Reliable internet, webcam, and a quiet work setup

Responsibilities

  • Perform accurate manual or digital refraction using clear step-by-step communication
  • Guide patients through vision tests confidently and patiently
  • Communicate findings professionally with U.S. clinic staff
  • Maintain excellent bedside manner and virtual presence

Key facts

Hard skills

Other skills

  • Communication
  • Professionalism
  • Confident Communicator
  • Time Management
  • Detail Oriented

About the company

Snapscale logo

Snapscale

  • Outsourcing & BPO
  • Scaleup
  • 201–500
SnapScale (Formally BBC Global Services) a Brobizco Company is a healthcare-focused virtual staffing solutions company that helps clinics, private practices, and healthcare organizations hire, train, and retain top-tier HIPAA-compliant virtual assistants (HVAs) to streamline operations, reduce costs, and improve patient experience. Core Services & Offerings: ✔ Healthcare Virtual Assistants (HVAs): Skilled remote professionals trained for medical admin tasks like patient scheduling, insurance verification, billing, and front-desk support. ✔ HIPAA Compliance & Data Security: Ensuring fully compliant virtual staffing solutions for sensitive healthcare environments. ✔ Turnkey Recruiting & Onboarding: A streamlined process to find, vet, and train virtual staff tailored to clinic needs. ✔ Practice Growth & Support: Helping healthcare professionals reduce workload, cut costs, and scale efficiently without sacrificing quality care. SnapScale delivers scalable, reliable, and compliant virtual staffing solutions to empower healthcare providers and improve patient outcomes.

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Job description

Description

About the Role

We’re looking for confident, patient-facing Optometrists who communicate clearly in English and are comfortable guiding patients through refraction over a virtual platform.

This role supports U.S. clinics remotely, so clear communication, professionalism, and strong patient interaction skills are essential.

This is an ideal role for optometrists with experience in:

  • Retail optical clinics (Titan Eye+, Lenskart Prime/Plus, Gangar, Dayal, Vision Express)
  • Teaching/Clinical instruction in Optometry colleges
  • Corporate eyecare chains
  • Handling NRI, international, or premium clients

Key Responsibilities

  • Perform accurate manual or digital refraction using clear step-by-step communication
  • Guide patients through vision tests confidently and patiently
  • Communicate findings professionally with U.S. clinic staff
  • Maintain excellent bedside manner and virtual presence
  • Document findings accurately in EMR systems
  • Ensure patient comfort throughout the virtual assessment
  • Maintain HIPAA compliance and patient privacy

Requirements

Required Qualifications

  • Bachelor’s or Master’s in Optometry (India-recognized)
  • 3+ years of experience in retail optometry or patient-facing clinical roles
  • Strong English fluency — clear speaking, calm pacing, and professional tone
  • Confident handling patients independently
  • Comfortable working night shifts (U.S. EST)
  • Reliable internet, webcam, and a quiet work setup

Preferred Experience

  • Titan Eye+, Lenskart Prime/Plus, Gangar, Dayal, Vision Express
  • Optometry lecturers / clinical instructors
  • Experience working with international or NRI patients
  • Experience using digital phoropters

Who Will Succeed in This Role

✔ You speak clearly and naturally in English

✔ You’re comfortable on video calls

✔ You’re patient, calm, and confident with clients

✔ You can explain the refraction steps simply

✔ You enjoy patient interaction and guiding them through tests


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