Logo for Snapscale

AR Recovery & Denials Specialist

Role overview

Qualifications

  • 3+ years in medical AR recovery/denials
  • Proven metrics: reduced DSO, recovered $ amounts, increased appeal success rate
  • Hands-on with EHR/EMR + Availity, Waystar, ClaimMD + payer portals
  • Advanced Excel: VLOOKUPs, pivot tables, data analysis for reporting

Responsibilities

  • Own aging reports and drive action on 90+ and 120+ day accounts
  • Investigate denials, prepare/submit appeals, and overturn them with payers
  • Track recovery metrics: % reduction in DSO, $ recovered, denial overturn rate
  • Identify root causes and partner with billing to prevent repeat issues

Key facts

Hard skills

Other skills

  • Microsoft Excel
  • Communication
  • Detail Oriented
  • Problem Solving

About the company

Snapscale logo

Snapscale

  • Outsourcing & BPO
  • Scaleup
  • 201–500
SnapScale (Formally BBC Global Services) a Brobizco Company is a healthcare-focused virtual staffing solutions company that helps clinics, private practices, and healthcare organizations hire, train, and retain top-tier HIPAA-compliant virtual assistants (HVAs) to streamline operations, reduce costs, and improve patient experience. Core Services & Offerings: ✔ Healthcare Virtual Assistants (HVAs): Skilled remote professionals trained for medical admin tasks like patient scheduling, insurance verification, billing, and front-desk support. ✔ HIPAA Compliance & Data Security: Ensuring fully compliant virtual staffing solutions for sensitive healthcare environments. ✔ Turnkey Recruiting & Onboarding: A streamlined process to find, vet, and train virtual staff tailored to clinic needs. ✔ Practice Growth & Support: Helping healthcare professionals reduce workload, cut costs, and scale efficiently without sacrificing quality care. SnapScale delivers scalable, reliable, and compliant virtual staffing solutions to empower healthcare providers and improve patient outcomes.

Your match analysis

See how your profile stacks up against this role.

We compared the job requirements to your profile to show where you're strong and where you fall short.

Job description

Description

Job Position: Medical AR Recovery & Denials Specialist |

About the Role

We’re hiring a Medical AR Recovery & Denials Specialist to help us recover revenue, reduce aged AR, and stop preventable denials before they happen.

If you live for clearing 90+/120+ day buckets, love cracking payer rules, and can prove your impact with real numbers, we want you on the team.

- Own aging reports and drive action on 90+ and 120+ day accounts

- Investigate denials, prepare/submit appeals, and overturn them with payers

- Track recovery metrics: % reduction in DSO, $ recovered, denial overturn rate

- Identify root causes and partner with billing to prevent repeat issues

Billing Software & Revenue Technology

- Work in major EHR/EMR platforms for follow-up, documentation, and posting

- Use clearinghouses: Availity, Waystar, ClaimMD for claim status, ERA, and submissions

- Navigate payer portals for eligibility, status, and appeal requirements

- Build reports and dashboards in Excel using VLOOKUPs and pivot tables

Payer Knowledge & Compliance

- Apply deep knowledge of Medicare, Medicaid, and commercial payer guidelines

- Ensure appeals meet timely filing and payer-specific requirements

- Support prior authorization follow-ups and flag PA-related denial trends

Medical Coding Literacy

- Read and interpret ICD-10-CM, CPT, and HCPCS codes

- Spot coding/modifier errors causing denials — e.g. Modifier 25, NCCI edits

- Collaborate with coding team on education. Certified coder not required — code literacy is key

Recovery Work & Professionalism

- Bring previous dedicated experience in medical AR recovery

- Maintain stable work history and professional communication with payers + internal teams

- Document everything clearly for audits and handoffs

Shift Time: 5.30 TO 2.30 AM ( +/- 1hrs)


Requirements

Requirements:

3+ years in medical AR recovery/denials. RCM, hospital, or physician practice experience preferred

- Proven metrics: reduced DSO, recovered $ amounts, increased appeal success rate

- Hands-on with EHR/EMR + Availity, Waystar, ClaimMD + payer portals

- Advanced Excel: VLOOKUPs, pivot tables, data analysis for reporting

- Strong grasp of Medicare, Medicaid, and commercial payer rules

- Code-literate in ICD-10-CM, CPT, HCPCS. Ability to identify denial-driving errors

- Detail-oriented, persistent, and excellent at professional written/verbal communication


Related jobs

See all jobs

Other jobs at Snapscale