About the Role:
As H&R Block continues to expand support to our tax preparers assisting taxpayers with filing accurate tax return and obtaining the best tax result possible, our team is looking for individuals to work with us during tax season providing best-in-class assistance to Block branded tax professionals.
In this role, you will work with H&R Block tax preparers via our online submission systems to provide answers to the legal and regulatory issues encountered when preparing individual, business, estate, and trust tax returns. You will use your research and writing skills to provide accurate and detailed responses to complex tax questions. The ideal candidate will bring successful experience with research and writing and substantial knowledge of tax law or tax return preparation. The candidate should be able to work independently while working as a member of a team to achieve team goals and objectives. Extensive training, computer equipment, and ongoing support is provided, and fully remote working is acceptable.
Day to day, you’ll…
- Provide accurate and professional written responses to complex tax law and procedure questions sent to us by our tax professionals in the field
- Use research tools and databases, etc. to research tax law and regulatory issues
- Work with teammates and team leads to ensure compliance with service level agreements
- Provide best in class customer service striving to provide clear, prompt, and accurate assistance
- Demonstrate teamwork and “curious” mindset
- Maintain current tax knowledge
Required Qualifications:
Required Qualifications:
- Current JD or CPA certification or an appropriate/equivalent combination of education and experience
- 3 or more years of professional legal or accounting experience - tax preparation or research experience strongly preferred
- Ability to research complex tax situations and communicate results in an easily understood manner
- Willingness to learn new information and skills and to be coached
- Willingness to work independently and to seek assistance when necessary
- Possess computer skills and familiarity with Microsoft Office Software
- Access to high-speed internet service
Why work for us:
At H&R Block, our purpose is simple: to provide help and inspire confidence in our clients and communities everywhere. For more than 70 years, we’ve led the tax industry and we continue to evolve through our Block Next strategy, blending human expertise with digital innovation.
That same commitment to care extends to our associates. When you join us, you become part of a High Performing, Connected Culture built on strong relationships, continuous learning, and a shared commitment to making a meaningful impact. We invest in your well-being through competitive pay, comprehensive benefits, and support for life both in and outside of work.
Pay Range Information:
The pay range for this position is listed below. Local minimum wage laws apply. This information is posted pursuant to local requirements to provide applicants with information about what they might be eligible to receive. Individual pay decisions will depend on job-related factors such as experience, education, skill, performance, and geographic location where work will be performed. Successful candidates may be able to participate in one or more incentive compensation or short-term incentive plans, which could generate additional earnings in accordance with the terms of each plan.
Qualifying associates can enroll themselves and/or their eligible dependents in medical and prescription drug coverage; can participate in the H&R Block Retirement Savings Plan (401(k) Plan), the Employee Assistance Program, (virtual) fitness center programs, and the associate discount program; are automatically enrolled in Business Travel Accident Insurance; and receive Associate Tax Prep benefit.
Pay Range:
$21.59 - $32.40/Hr.
