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Senior Scrum Master (Agile Coach)

Role overview

Qualifications

  • Bachelor's degree in Business, Information Technology, Computer Science, or a related field, or equivalent experience required.
  • 8+ years of Agile delivery, coaching, and transformation experience.
  • Expert knowledge of Agile, Lean, Scrum, and scaled Agile frameworks, including SAFe.
  • Strong facilitation, coaching, mentoring, and servant leadership capabilities.

Responsibilities

  • Lead Agile coaching efforts across multiple teams, programs, and business functions.
  • Partner with leadership to advance the organization's Agile transformation strategy.
  • Coach leaders, Product Owners, Scrum Masters, and teams on Agile principles, practices, and mindset.
  • Facilitate and support scaled Agile planning and delivery activities, including PI Planning and Agile Release Train events where applicable.

Key facts

Hard skills

Other skills

  • Coaching
  • Mentorship
  • Communication
  • Problem Solving
  • Collaboration

About the company

LIBERTY Dental Plan logo

LIBERTY Dental Plan

Health Insurance (Payers)

Liberty Dental Plan is a managed dental care benefits administrator specializing in government-sponsored programs, provides carve-outs to health plans, and arranges for the delivery of cost-effective, quality dental care services using one of the largest and most credentialed dental networks. Our goal is to improve the quality of our partners' dental programs and improve the overall health of their members.

Company details

IndustryHealth Insurance (Payers)
Company size1001 - 5000

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Job description

Senior Scrum Master (Agile Coach)

Help drive enterprise Agile transformation and influence how teams deliver value across the organization. We're seeking an experienced Agile leader who is passionate about coaching, continuous improvement, organizational agility, and empowering teams to achieve exceptional results. This role offers the opportunity to influence Agile practices at the team, program, and enterprise levels while partnering with leadership to strengthen delivery excellence. 

About Liberty Dental Plan

At Liberty Dental Plan, our mission is to improve access to quality dental care while fostering a culture of innovation, collaboration, and continuous improvement. We are committed to creating an environment where employees can grow professionally while making a meaningful impact on the communities we serve.

Role Overview

The Senior Scrum Master (Agile Coach) serves as a trusted Agile leader and coach, driving Agile maturity, delivery effectiveness, and organizational change across the enterprise. This role partners closely with Product, Technology, Business, and Executive Leadership teams to embed Agile principles, remove organizational impediments, and foster high-performing teams. 

What You'll Do

  • Lead Agile coaching efforts across multiple teams, programs, and business functions. 

  • Partner with leadership to advance the organization's Agile transformation strategy. 

  • Coach leaders, Product Owners, Scrum Masters, and teams on Agile principles, practices, and mindset. 

  • Facilitate and support scaled Agile planning and delivery activities, including PI Planning and Agile Release Train events where applicable. 

  • Assess Agile maturity and develop actionable improvement plans that drive measurable outcomes. 

  • Mentor Scrum Masters and help establish consistent Agile standards, best practices, and delivery frameworks. 

  • Partner with business and technology leaders to identify and resolve complex organizational impediments. 

  • Support the development of Agile metrics, reporting, and continuous improvement initiatives. 

  • Build and promote Agile communities of practice that encourage collaboration, learning, and growth. 

  • Champion a culture of transparency, accountability, and continuous improvement. 

Qualifications

Education

  • Bachelor's degree in Business, Information Technology, Computer Science, or a related field, or equivalent experience required. 

Preferred Certifications

  • SAFe Program Consultant (SPC)

  • ICAgile Certified Expert in Agile Coaching (ICE-AC)

  • Certified Enterprise Coach (CEC/CTC)

  • Certified Scrum Professional (CSP)

  • Other advanced Agile coaching certifications

Experience

  • 8+ years of Agile delivery, coaching, and transformation experience. 

  • Experience leading Agile initiatives within large, complex organizations. 

  • Demonstrated success coaching teams and leaders through organizational change. 

  • Experience supporting or leading scaled Agile implementations preferred. 

Skills & Knowledge

  • Expert knowledge of Agile, Lean, Scrum, and scaled Agile frameworks, including SAFe. 

  • Strong facilitation, coaching, mentoring, and servant leadership capabilities. 

  • Excellent communication and stakeholder management skills. 

  • Experience developing Agile performance metrics and maturity assessments. 

  • Strong systems-thinking, problem-solving, and organizational change management skills.

Work Environment

This role collaborates with cross-functional teams, business leaders, product teams, and technology partners throughout the organization. The position offers the opportunity to influence enterprise delivery practices and contribute to meaningful organizational transformation. 

Why Join Liberty Dental Plan?

  • Make a meaningful impact on enterprise Agile transformation.

  • Partner with influential leaders across the organization.

  • Mentor and develop Agile talent across multiple teams.

  • Help build a culture of continuous improvement and innovation.

  • Join a mission-driven organization focused on improving access to quality healthcare services.

Ready to Make an Impact?

If you're a collaborative Agile leader who thrives on coaching teams, driving transformation, and enabling business success, we'd love to hear from you.

Apply today and help shape the future of Agile delivery at Liberty Dental Plan.

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MR

Marcus Rivera

Chief Revenue Officer

m.rivera@company.com
linkedin.com/in/marcusrivera
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