Solution Architect

We're looking for a Solution Architect to join our team.    The Solution Architect plays a key role on the Professional Services team, translating complex business requirements into enterprise, cloud-native applications built on SA’s Evoke™ low-code application platform. You will partner with our technical project teams and our customers to capture requirements, design end-to-end architectures, and create the technical blueprint that guides implementation. Once the design is approved, you will own the technical design backlog, mentor developers, conduct code reviews, and mitigate technical risks throughout the delivery lifecycle. This role demands deep expertise in SaaS architecture, a passion for low-code development, and exceptional written and verbal communication skills.

Reports to: Manager of Solution Development

Location: 100% Remote

Compensation: $145,000 - $170,000 Base salary commensurate with experience. This role is eligible for the company’s commission plan and profit sharing.

ABOUT THE COMPANY

System Automation (SA) has built solutions for state and local regulatory agencies for over twenty-five years. Our SaaS platform is trusted by 500 government agencies, spans 5,000 industries, and serves over 20 million licensees.

Our mission is to positively disrupt the regulatory software market by incubating new ideas, collaborating with our customers, and building technology with real-world impact. We challenge the status quo, aren't afraid to experiment, and build products that improve the states and cities we live in.

JOB REQUIREMENTS

• Engage with customers and solution consultants to understand business objectives, constraints, and success criteria.
• Lead and document application architecture and detailed design, including data models, integration patterns, security model, and user experience flows.
• Produce clear design deliverables (architecture diagrams, ERDs, sequence diagrams, specification documents, and other written design notes) that serve as the implementation blueprint.
• Decompose the design into an actionable backlog of technical tasks for the development team.
• Lead by example as a hands-on developer contributing to on-time project delivery
• Provide technical oversight during implementation: review low-code configurations, JavaScript-based custom widgets, integrations, and data migrations.
• Conduct code and configuration reviews to ensure quality, performance, and security standards are met.
• Identify and mitigate technical risks early, proposing pragmatic solutions and trade offs.
• Mentor and coach Solution Developers and Solution Consultants, fostering best practices in low-code and SaaS architectures.
• Stay current on emerging cloud-native and low-code technologies; champion their adoption where beneficial.
• Contribute to continuous improvement of architecture standards, delivery processes, knowledge bases, and to the Evoke platform itself.
• Ensure all production changes are made in accordance with lifecycle methodology, version control, appropriate testing, and risk guidelines
• Other duties as assigned.
  

KNOWLEDGE, SKILLS, & ABILITIES

• Expert level knowledge of cloud-native SaaS application architecture (multitenant design, scalability, resilience, security).
• Proven ability to translate business requirements into scalable low-code solutions.
• Strong analytical and problem-solving skills; able to balance ideal architecture with practical constraints.
• Outstanding verbal and written communication; comfortable presenting to technical and non technical stakeholders.
• Leadership and mentorship mindset; ability to elevate team capabilities.
• Ability to manage multiple projects simultaneously and work in fast-paced, deadline-driven environments.
• High level of integrity, professionalism, and self-motivation.
• Comfortability working under pressure or strict deadlines.
• Exceptional attention to detail; strong organizational and prioritization skills.
  

QUALIFICATIONS

Required

• 12+ years of professional software development experience, operating in a tech lead capacity
• Minimum of 3 years acting in a Solution/Application Architect capacity on enterprise software projects, with demonstrated ownership of technical delivery
• Deep experience designing and architecting full enterprise software applications from the ground up.
• Hands on experience with RESTful APIs, data modeling (relational & NoSQL), and modern integration patterns.
• Proficiency with at least one modern programming language (e.g., JavaScript/TypeScript/React) and willingness to work in low-code environments.
• Demonstrated experience creating architectural artifacts and technical documentation.
• Experience defining technical standards for development teams
• Excellent written and verbal communication skills.
• Familiarity with Agile/Scrum methodologies and tooling (JIRA, Confluence, Git, CI/CD pipelines).

Preferred

• Experience architecting enterprise software solutions built on low code application platforms such as Pega, Appian, Salesforce, Microsoft Power Platform, Mendix, or OutSystems.
• Previous work designing or implementing enterprise software solutions for government agencies.

WHAT TO EXPECT

Hiring Process: Application review -- interviews and technical assessment -- conditional offer

What do you receive by joining our team?

• Competitive Wages and Career Advancement
• Health and Welfare options include (medical, dental, and vision), health savings accounts with company contributions, flexible spending, and dependent care.
• 401(k) with company match
• Continuing education program
• Generous time off policy, accrued sick and parental leave
• Regular virtual team activities
• Profit Sharing Bonus

Security Screening: Due to the sensitive nature of IT systems and data access, final candidates will receive a conditional employment offer contingent upon successful completion of a drug screening and a fingerprint-based background investigation.

Technology-Assisted Tools: We may use technology-assisted tools, including artificial intelligence tools, to assist recruiters and hiring managers in reviewing application materials and identifying qualifications relevant to a position. These tools support, but do not replace human decision-making. All employment decisions are made by qualified human reviewers. Applicants requiring accommodation during the application or selection process may contact us at hr@systemautomation.com.

EEO: We are an Equal Opportunity Employer and are committed to creating an inclusive environment for all employees. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity or expression, national origin, age, disability, protected veteran status, or any other characteristic protected by applicable law.