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Recruiter, Recruitment Operations Center

Role overview

Qualifications

  • Two (2) years recruiting experience
  • Experience managing complex searches
  • Excellent written and verbal communication skills
  • BA/BS Bachelor's Degree (preferred)

Responsibilities

  • Ensure recruitment process, metrics, and compliance are achieved to Hilton's set standards
  • Conduct screening interviews and forward qualified candidates to hiring managers
  • Source suitable candidates for hard-to-fill roles
  • Develop a stocked pipeline of quality talent through various sourcing methods

Key facts

Hard skills

Other skills

  • Communication
  • Non-Verbal Communication
  • Hospitality

About the company

Hilton logo

Hilton

Hospitality (Hotels & Restaurants)

Hilton (NYSE: HLT) is a leading global hospitality company with a portfolio of 24 world-class brands comprising more than 7,600 properties and nearly 1.2 million rooms, in 126 countries and territories. Dedicated to fulfilling its founding vision to fill the earth with the light and warmth of hospitality, Hilton has welcomed over 3 billion guests in its more than 100-year history, was named the No. 1 World’s Best Workplace by Great Place to Work and Fortune and has been recognized as a global leader on the Dow Jones Sustainability Indices for seven consecutive years. Hilton has introduced industry-leading technology enhancements to improve the guest experience, including Digital Key Share, automated complimentary room upgrades and the ability to book confirmed connecting rooms. Through the award-winning guest loyalty program Hilton Honors, the nearly 190 million Hilton Honors members who book directly with Hilton can earn Points for hotel stays and experiences money can't buy. With the free Hilton Honors app, guests can book their stay, select their room, check in, unlock their door with a Digital Key and check out, all from their smartphone. Visit stories.hilton.com for more information, and connect with Hilton on Facebook, Twitter, LinkedIn, Instagram and YouTube.

Company details

Company typeLarge
IndustryHospitality (Hotels & Restaurants)
Company size10001

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Job description

Exceptional Hospitality Starts with You

The location for this position is virtual/remote

This is your chance to be part of a top global hospitality company! As a Recruiter, Recruitment Ops Center, you will partner with our business leaders to attract, retain, and develop Hilton's most important asset, our Team Members. On the Recruitment Operations Center team reporting to the Manager, Recruitment Operations Center, you will manage the end-to-end recruitment cycle to fill open positions at Hilton-managed Hotels throughout North America.

What you'll do during a typical day:

  • Ensure recruitment process, metrics, and compliance are achieved to Hilton's set standards
  • Use an applicant tracking system such as Oracle Recruit to evaluate the information provided by applicants in response to job postings.
  • You will conduct screening interviews and forward qualified candidates to hiring managers.
  • Source suitable candidates for hard-to-fill roles.
  • Ensure that minimum qualification standards are established before posting positions. Post positions internally, externally, and with commercial job sites
  • Administer all pre-approved selection tests and pre-employment processes, including background checks, drug testing, and employment authorization verification. Once a candidate is selected, you will extend job offers and close out positions in the applicant tracking system upon completion of all required notes and final dispositions.

How you'll collaborate with others:

  • Communicate regular recruitment updates to ROC Leaders, hiring managers and property level leadership team.
  • Develop professional relationships with hiring managers at Hotels and Business Leaders within the organization to ensure recruitment needs are assessed and met.

Deliverables you'll take ownership of:

  • Develop a stocked pipeline of quality talent through different methods, including networking within the hospitality community, sourcing/cold calling outreach, supporting job fairs, and fostering continued contact with quality candidates who may qualify for future positions with Hilton.

What It Takes to Make the Stay

You have these minimum qualifications:

  • Two (2) years recruiting experience
  • Experience managing complex searches
  • Excellent written and verbal communication skills

It would be useful if you have:

  • BA/BS Bachelor's Degree
  • One (1) year of experience working with applicant tracking systems
  • One (1) year of hospitality experience
  • Previous Hilton recruiting experience
  • Experience working with EEOC, ADA and employment laws

How We'll Help You Thrive

At Hilton, the hospitality we're known for doesn't end with our guests. We proudly invest in our Team Members' wellbeing, supporting you through all of life's moments. When you join Hilton, our exceptional care extends to you with unmatched perks and benefits, including*:

  • Incredible travel perks – Enjoy 110 nights of deeply discounted travel, with room rates as low as $40/night at our world-class hotels through our Go Hilton travel program
  • Own a piece of Hilton – Through our employee stock purchase program (ESPP), you can invest in Hilton shares at a 15% discount to help build your financial future
  • Paid parental leave – Because family matters. We offer paid leave for eligible Team Members, including partners and adoptive parents
  • Personalized caregiving support – Access dedicated caregiving concierge services to help navigate caregiving for yourself and your loved ones
  • Crisis concierge – In times of loss, our Crisis Concierge offers a single, compassionate point of contact for both practical support and emotional care
  • Mental health resources – Your wellbeing comes first. Eligible Team Members can access free counseling and support through our best-in-class Employee Assistance Program (EAP)
  • Generous paid time off (PTO) – Recharge, relax, and take time for what matters most
  • Health & welfare benefits – From checkups to dental cleanings to new glasses, we offer a variety of health plans that keep you and your family covered
  • Financial security for your future – Our retirement plans make it easier to save for what's next

*Benefits availability may vary depending on Team Member's location as well as terms and conditions of employment and are subject to the terms and conditions of each specific program/plan.

Hilton offers its eligible team members a comprehensive benefits package to support their mental and physical well-being, so they can Thrive personally and professionally. The pay range for this role is $60,000 – $85,000 and is determined based on applicable and specialized experience and location. Subject to plan terms and conditions, you will be eligible to participate in the Hilton Annual Incentive (Bonus) Plan, consistent with other team members at the same level and/or position within the Company.

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MR

Marcus Rivera

Chief Revenue Officer

m.rivera@company.com
linkedin.com/in/marcusrivera
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