Account Manager

The Next Level of Fire & Life Safety Leadership

With more than two centuries of combined history, brands like Kidde, Kidde Commercial, Edwards, GST, Badger, and Aritech have been leading the way in protecting people and property around the world. Now, we’re taking that leadership to the next level. Kidde Global Solutions brings together the most trusted and iconic brands in safety, building upon our shared experience and expertise to address the needs and challenges of more customers in more places. With an unmatched portfolio of solutions and services, and a commitment to constant innovation we’re elevating the standards for an entire industry – and establishing the next level of fire and life safety leadership.

At Kidde Global Solutions, you’re joining a global technology leader in fire and life safety solutions and our employees are the heart of it all. With industry-defining brands in life safety and security, you’ll be part of a legacy of leadership working with cutting-edge technologies that protect lives and property worldwide. As a leading fire safety brand, our mission is to provide solutions that protect people and property from the effects of fire and related hazards. We’re committed to expanding our impact and providing dynamic opportunities for growth within our team. You’ll be part of a company that prioritizes quality, integrity, collaboration, and customer care, with the resources, training, and incentives to ensure your success every step of the way.

Role objective:
Manage customer relationships and achieve commercial growthin northern Netherlands. Ensure satisfied and loyal customers. Increase revenue by identifying and acting on sales opportunities. Act as the key point of contact between the customer and the internal organization.

Tasks, activities and results:

• Achieve revenue growth in line with the annual plan/targets.
• Conduct visits to potential new and existing customers in accordance with the annual plan.
• Execute planned promotional activities such as roadshows, trade fairs, etc.
• Achieve SalesForce.com “pipeline health target” and “win rate”.

Responsibilities

• Achieving sales targets.
• Maximizing customer satisfaction (survey score in the green).
• Keeping all SalesForce customer data up to date (account plans, quotations, pipeline, pipeline health, etc.).

Authorities

• As defined in SalesForce.com.
• Represent the voice of the customer for internal communication.
• Act as a centralized point of contact for the customer.

Frequent working contacts:

• Internal: Sales organization, technical and other support teams.
• External: Partners/customers, consultants, end users, fire departments, inspection bodies.
• Objective: Ensure growth and quality, efficient internal collaboration, and optimal customer satisfaction.

Working conditions:

• Mainly home based work with significant travel by car.
• Limited physical strain.

World Leaders in Fire and Life Safety

Kidde Global Solutions is a world leader in fire & life safety solutions tailored for complex commercial facilities to homes. Through iconic, industry-defining brands including Kidde, Kidde Commercial, Edwards, GST, Badger, and Aritech, we provide residential and commercial customers with advanced solutions and services to protect people and property in a wide range of applications, all around the globe.