Lead QA Engineer (Bangor / All UK)

Company Description:
Trust Payments is an MFSA-regulated in Malta; and an FCA-regulated company in the UK. We provide a range of payments and commerce solutions, with market-leading technology and data insights.

We offer innovative payment methods and cutting-edge technologies, with a truly global presence. Our global offices cater to the most demanding business sectors, including retail, travel, hospitality, forex, and financial services.

Driving value for our clients and demonstrating genuine care for their success, is a core value of ours. We also believe in striving to build a better, more sustainable tomorrow and believe in conducting our business ethically, driving social and environmental change.

We have a passionate, collaborative, and diverse culture that recognizes that every employee contributes to our business success.

Find out more at www.trustpayments.com.

We are looking for a highly skilled and experienced Lead QA Engineer who combines strong technical expertise with proven leadership capability. The successful candidate will have solid, hands-on experience across DevOps practices, web services and API automation testing, and UI testing, in agile environment without using any AI tools, also with a clear understanding of the differences between tools and frameworks and the confidence to apply them effectively. Beyond technical ability, this role demands substantial Lead QA experience, including writing test code and performing test activities on a daily basis, whilst guiding and developing a team. The ideal candidate will be comfortable working within a cross-functional team at the service level, conducting deep-dive investigations and navigating complex challenges. We are looking for someone equally confident contributing hands-on as they are providing direction and leadership, with the experience to make a genuine impact across the quality function.

• Developing and maintaining automated tests for Services & UI using tools such as Selenium
• Writing automated tests using a BDD framework with tools such as Cucumber
• Applying design principles to write clean, maintainable test code
• Developing test solutions in Java and/or Python
• Working effectively within a CI/CD pipeline environment
• Contributing to the continuous improvement of processes, tools, methodologies, and overall product quality
• Leading a team of mid and senior-level QA engineers
• Designing and implementing QA automation architecture following best practices to ensure efficient code quality
• Working closely with developers, product teams, and BAs to define and develop effective test solutions
• Defining and implementing test automation processes and best practices
• Ensuring defects are raised in accordance with the defect management process using tools such as Jira
• Raising test automation compliance issues to the test manager
• Developing and maintaining automated functional and regression tests in line with defined scripting standards
• Applying a thorough understanding of the software product development lifecycle and test processes

What We Expect of You, Day To Day:

• Mentoring team members and guiding them towards best practices
• Providing effective QA solutions and supporting their implementation
• Maintaining and improving the automated test framework
• Creating new automated tests and investigating test failures
• Triaging discovered defects with the product owner and team
• Writing automated tests following the BDD framework and contributing to unit-level test guidance for developers
• Investigating defects reported by stakeholders and end users, supporting root cause analysis and resolution
• Performing manual and exploratory testing on new features
• Collaborating with the team to sign off on the quality of new releases following the Agile release pattern
• Attending retrospectives and workshops to support continual improvement
• Defining and adding new test cases to automated test packs, capturing results and defects
• Understanding business requirements to define test plans with continuous review of scope and testability
• Providing test estimations and testing approaches to the product owner and team

• Highly motivated and committed, with a professional and positive approach
• Able to work independently and collaboratively, with a commitment to supporting and mentoring colleagues
• Experience with API testing frameworks such as REST Assured
• Proficient in Java and/or Python
• Experience using Cucumber to write test cases in feature files using Gherkin language
• Experience with CI tools (Jenkins, GitLab Pipelines) from a testing configuration perspective
• Effective problem-solving skills with attention to thoroughness
• Able to manage multiple priorities and remain organised in a dynamic environment
• Enthusiastic about software test development, with a genuine curiosity about technology and an interest in emerging testing tools and methodologies

We offer comprehensive benefits to support our team members and their families' well-being.

Our robust benefits package includes (subject to local office benefits policy):

• Be part of a dynamic, market-leading Fintech experiencing rapid growth
• Flexible work arrangements tailored to role requirements and business needs
• Comprehensive wellness initiatives, including mental health resources supported by internally qualified mental health first aiders
• Extensive leave provisions, encompassing annual, volunteering, and birthday allowances
• Progressive family-oriented policies and benefits, including Maternity, Paternity and Adoption leave
• Robust compensation package, including pension scheme, healthcare plans, and life assurance
• Regular corporate events fostering team cohesion and company culture
• Diverse company culture and global working environment

• Continuous professional development and career advancement opportunities

Offer of employment with Trust Payment is conditioned upon the successful completion of a background verification check, subject to applicable laws and regulations. 

Get a glimpse into the exciting world of Trust Payments through: 

• Our Careers Page
• Our LinkedIn Life Pages

Next Steps:  

Ready to revolutionize fintech? If you're excited about this opportunity, we'd love to hear from you! 

Our Talent Acquisition Team will review your application promptly. We'll contact successful candidates via email and phone to discuss the next steps, including our inclusive interview process. 

Additional Information:

Trust Payments is an Equal Opportunities Employer

We are a growing business with an aspiration to create a truly inclusive working environment, where each employee can reach their full potential. We celebrate the differences that exist within our teams. We encourage our people to bring their own opinions and thoughts to work, to be authentic and help us to innovate. We do this by embracing people as individuals, and appreciating that what works for one person, doesn’t work for everyone. We are committed to equal employment opportunity for all, regardless of race, heritage, religion, gender, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity or any other protected characteristic. 

If you require reasonable adjustments to be made to enable you to apply for a role with us or wish to provide feedback about the accessibility of this website, please contact the Talent Acquisition Team.  

Automated Assessment Notice 

Trust Payments may use automated tools during our recruitment process, including skills assessments and application screening questions. All decisions involve human oversight and comply with data protection legislation. Candidates can request human review of any automated screening decisions. 

To submit your CV for this opportunity, please complete the application form and click 'Apply'  now.