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ServiceNow HR Technical Consultant

Role overview

Qualifications

  • 2+ years of Professional Services Experience
  • 2+ years of Direct ServiceNow Experience
  • ServiceNow HRSD product experience is a MUST
  • Have or obtain ServiceNow CSA Certification within 6 months

Responsibilities

  • Participate in ServiceNow Development projects to configure, develop, test and deploy ServiceNow applications
  • Independently document configurations, reports, and development work
  • Assist our customers with executing testing scenarios and plans
  • Educate customers on ServiceNow products and solutions by delivering effective demonstrations

Key facts

  • Remote from: United States
  • Freelance
  • Mid-level (2-5 years)
  • ServiceNow Consultant
  • English

Hard skills

Other skills

  • Communication
  • Social Skills
  • Willingness To Learn

About the company

Stridepath Consulting logo

Stridepath Consulting

Company details

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Job description

Seeking: ServiceNow HR Technical Consultant (Remote)

Who We Are:

At Stridepath Consulting, we specialize in transforming employee experiences through ServiceNow’s HR platforms. As a dedicated ServiceNow partner, we combine deep platform expertise with a sharp focus on delivering real value for our clients. What sets us apart isn’t just what we do, but how we do it: our team lives by the values of T.H.I.S., Team First, Humble, Innovative, and Service-Oriented. We're building a world-class service organization that leads with heart, delivers with precision, and drives meaningful change at scale. We don’t just aim to lead, we are the leader in ServiceNow HR solutions.

What We’re Looking For:

The Technical Consultant (TC) is a key member of our project teams who designs, develops, tests, and deploys solutions for our customers. The TC understands the need to leverage their knowledge of what works and what doesn’t work to lead customers to scalable, robust solutions. We are looking for someone with willingness and ability to complete background checks and drug testing to work on Federal, State, and Local agency projects. TCs bring magic to our solutions!

Be the One to:

  • Participate in ServiceNow Development projects to configure, develop, test and deploys ServiceNow applications

  • Independently document configurations, reports, and development work

  • Assist our customers with executing testing scenarios and plans

  • Educate customers on ServiceNow products and solutions by delivering effective demonstrations

  • Maintain certifications, knowledge of new features with each release, and commit to continuous learning

  • Participate in story grooming and pointing sessions and ensure your understanding of requirements and point stories

  • Participate in stand ups and provide solution guidance to the project team

  • Participate in Release Plan activities

  • Participate in cut over planning, develop, and implement release plan for solution components 

  • Participate in Knowledge Transfer sessions with customers

  • Supports TC initiatives throughout the organization

  • Seek learning opportunities to develop integration skills

  • Develop the skills required to configure and or develop advanced ServiceNow features (ie Portal, Integrations, AI, etc)

  • Attend and participate in design workshops and design activities to help shape requirements

  • Write well designed, testable, efficient code

  • Participate in peer review testing and provide test steps used during peer reviewSupport Project Managers by documenting Risks, Issues, Decisions, Actions, and Changes in the RIDAC log

What You Need:

  • 2+ years of Professional Services Experience 

  • 2+ years of Direct ServiceNow Experience

  • ServiceNow HRSD product experience is a MUST

  • Willing to obtain Public Trust Clearance

  • Have or obtain ServiceNow CSA Certification within 6 months

  • Have or obtain ServiceNow CIS-HR Certification within 6 months

  • Ability to travel up to 15% to customer locations nationally

  • BS Degree or equivalent work experience

  • First-class communication and presentation skills

  • Strong interpersonal skills, customer-centric attitude

  • Intellectual curiosity and willingness to learn every day

What We Offer:

  • Competitive Health Benefits

  • 401(K) with a 4% contribution

  • Home Office and Fitness Reimbursements

  • Vacation and Volunteer Benefits

  • World Class co-workers with extensive ServiceNow experience

  • Continuous learning culture

ServiceNow Consulting is an Equal Employment Opportunity Employer -race/ color/ religion/sex/ sexual orientation/ national origin/age/ disability/ gender identity/veteran status.

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MR

Marcus Rivera

Chief Revenue Officer

m.rivera@company.com
linkedin.com/in/marcusrivera
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