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Level: Associate
Location: Remote USA
Travel: Up to 15%
Performs work with support and an increasing degree of independence.
Professional Services Experience: Not required
ServiceNow Experience: Not required
The Associate Technical Consultant is an entry-level role focused on assisting in the delivery of ServiceNow Employee Workflow solutions under the guidance of senior team members. This role builds foundational technical and consulting skills through project participation, training, and ongoing mentorship.
Participate in ServiceNow development projects by shadowing and gradually taking on configuration, development, testing, and deployment tasks.
Learn how to document configurations, reports, and development work.
Assist customers with testing activities.
Shadow and begin learning to deliver effective demonstrations of ServiceNow products and solutions.
Gain and maintain certifications, stay current on new features, and commit to continuous learning.
Participate in agile ceremonies (story grooming, pointing sessions, stand-ups, release planning, sprint retrospectives).
Seek opportunities to learn update set promotion processes between instances.
Participate in knowledge transfer sessions with customers.
Support Technical Consultant initiatives across the organization.
ServiceNow CSA Certification
ServiceNow CIS–HR Certification
Learn and engage with customers and teammates through timely and effective communication.
Actively collaborate with and support teammates.
Develop an understanding of Technical Consultant methodologies and principles.
After you apply, unlock the direct contact details of the people who actually make the call. A quick follow-up makes you 5x more likely to land an interview.
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