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Liability Adjuster / Claims Investigator - Third Party Property Damage

Role overview

Qualifications

  • Proven experience handling and investigating Domestic and Corporate Third Party Property Damage claims
  • Excellent investigation skills, including gathering and evaluating evidence
  • Strong understanding of current case law and legal liability principles
  • Excellent communication, influencing and negotiation skills

Responsibilities

  • Managing claims and investigations from instruction to conclusion
  • Gathering and evaluating evidence and obtaining witness statements
  • Assessing liability, causation, and quantum, and producing detailed reports
  • Identifying inconsistencies and potential fraud indicators

Key facts

Hard skills

Other skills

  • Analytical Skills
  • Report Writing
  • Organizational Skills
  • Technical Acumen
  • Communication
  • Negotiation
  • Relationship Building
  • Empathy

About the company

Sedgwick logo

Sedgwick

Insurance

Sedgwick is a leading global provider of technology-enabled risk, benefits and integrated business solutions. The company provides a broad range of resources tailored to our clients’ specific needs in casualty, property, marine, benefits, brand protection and other lines. Every day, in every time zone, the most well-known and respected organizations place their trust in us to help their employees regain health and productivity, guide their consumers through the claims process, protect their brand and minimize business interruptions. Our more than 31,000 colleagues across 80 countries embrace our shared purpose and values as they demonstrate what it means to work for an organization committed to doing the right thing – one where caring counts. Join us! Taking care of people is at the heart of everything we do, and we start by taking care of you, our valued colleague. A career at Sedgwick means experiencing our culture of caring. It means having flexibility and time for all the things that are important to you. It’s an opportunity to do something meaningful, each and every day. It’s having support for your mental, physical, financial and professional needs. It means sharpening your skills and growing your career. And it means working in an environment that celebrates diversity and is fair and inclusive. A career at Sedgwick is where passion meets purpose to make a positive impact on the world through the people and organizations we serve. If you are someone who is driven to make a difference, who enjoys a challenge and above all, if you’re someone who cares, there’s a place for you here. Join us and contribute to Sedgwick being a great place to work. Great Place to Work® Top 100 Most Loved Workplace® Forbes Best-in-State Employer

Company details

Company typeLarge
IndustryInsurance
Company size10001

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Job description

By joining Sedgwick, you'll be part of something truly meaningful. It’s what our 33,000 colleagues do every day for people around the world who are facing the unexpected. We invite you to grow your career with us, experience our caring culture, and enjoy work-life balance. Here, there’s no limit to what you can achieve.

Liability Adjuster / Claims Investigator - Third Party Property Damage

Location: Flexible / UK Wide

Job Type: Permanent

We have an exciting opportunity for experienced Liability Adjusters and Claims Investigators specialising in Third Party Property Damage (TPPD) claims to work In and around London and the South East of England.


This is a varied and investigative role focuses on the cradle-to-grave handling and investigation of both Domestic and Corporate Third Party Property Damage claims on behalf of a range of prestigious insurer and corporate clients.


You will be responsible for managing claims and investigations from instruction through to conclusion, including gathering and evaluating evidence, obtaining witness statements, assessing liability, causation and quantum, and producing detailed reports to support informed claims decisions. The role offers the opportunity to undertake site visits where appropriate, working alongside other key stakeholders and managing contractors and experts.

Working with one of the largest teams of liability experts in the world, you'll be part of a business that supports and resolves property, general, auto, product and professional liability claims while helping clients protect their brands and reputations.


You will play a key role in investigating both straightforward and complex claims, identifying inconsistencies and potential fraud indicators, preserving and evaluating evidence, and ensuring all investigations are conducted to the highest professional standards.

The skills you will have when you apply:


  • Proven experience handling and investigating Domestic and Corporate Third Party Property Damage claims, with strong knowledge of liability, insurance law, policy interpretation, contracts, statutes and the principle of indemnity.
  • Excellent investigation skills, including gathering, preserving and evaluating evidence, obtaining witness statements, producing detailed reports, and identifying potential fraud.
  • Strong understanding of current case law, legal liability principles and fraud prevention procedures.
  • Excellent communication, influencing and negotiation skills, with the ability to build effective relationships and demonstrate empathy when working with customers, insurers, brokers, corporate clients and other stakeholders.
  • Strong organisational and IT skills, with the ability to manage workloads effectively; knowledge of JCT contracts, the Party Wall Act and Motor Trade claims is advantageous. A full UK driving licence is essential.

What we'll give you for this role:

Remuneration & more

  • Competitive salary taking into account skills, experience and qualifications.
  • Company car or monthly car allowance.
  • A Self Invested Personal Pension Scheme.
  • Holiday allowance of 25 days plus bank holidays.
  • 35 hour week, with the flexibility to work from home when not on-site.

Health & support  

  • Private healthcare plan (including pre-existing conditions)  
  • Life assurance  
  • Employee assistance programme for employee wellbeing 
  • Wellbeing and digital GP apps 
  • Group Income Protection   

 Other benefits  

  • Voluntary flexible benefits – green car scheme, health assessment, travel insurance, dental cover, cycle to work scheme, season ticket loan 
  • Discounts on various products and services 

This isn't just a position, it's a pivotal role in shaping our industry


At Sedgwick, you'll be part of a team of experts dedicated to delivering exceptional service and high-quality investigations for our clients.


Our Sedgwick University offering provides one of the most comprehensive learning and development programmes in the industry, with access to more than 15,000 on-demand courses, role-specific training and opportunities to continue formal education.


Together, we're not only reshaping the insurance landscape, we're building a legacy of talent and expertise. Come and be a catalyst for change within our industry.


Next steps for you:


Think we'd be a great match? Apply now – we want to hear from you.


As part of our commitment to you, we are proud to have a zero-tolerance policy towards discrimination of any kind regardless of age, disability, gender identity, marital/family status, race, religion, sex or sexual orientation.


After the closing date, we will review all applications and may select some applicants for an interview, which may be conducted virtually or in person.

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MR

Marcus Rivera

Chief Revenue Officer

m.rivera@company.com
linkedin.com/in/marcusrivera
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