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Liability Adjuster / Claims Investigator - Third Party Property Damage

Role overview

Qualifications

  • Proven experience handling and investigating Domestic and Corporate Third Party Property Damage claims
  • Excellent investigation skills, including gathering, preserving and evaluating evidence
  • Strong understanding of current case law, legal liability principles and fraud prevention procedures
  • Excellent communication, influencing and negotiation skills

Responsibilities

  • Managing claims and investigations from instruction through to conclusion
  • Gathering and evaluating evidence, obtaining witness statements, and assessing liability
  • Producing detailed reports to support informed claims decisions
  • Investigating both straightforward and complex claims, identifying inconsistencies and potential fraud indicators

Key facts

Hard skills

Other skills

  • Communication
  • Negotiation
  • Report Writing
  • Organizational Skills
  • Technical Acumen
  • Empathy

About the company

EFI Global logo

EFI Global

Engineering Services

Over the last four decades, we have grown from a boutique firm specializing in handling insurance fraud and arson cases and providing expert witness testimony, to becoming a recognized leader in engineering failure analysis, origin and cause investigations, environmental consulting, laboratory testing and specialty consulting. Each member of our multi-disciplinary team of more than 700 professional engineers, fire investigators, architects and scientists was selected for his or her technical proficiency, in-depth industry knowledge and commitment to professional integrity. Together, our diverse backgrounds and collective insights empower clients to make better-informed business decisions. This expertise, coupled with the extensive coverage of more than 62 national offices plus offices in Canada, the United Kingdom and Brazil to provide global work abroad capability, has earned us a reputation for delivering timely responses that consistently meets our clients’ expectations — anytime, anywhere. EFI Global currently provides engineering services in the state of North Carolina by our partner firm, EFI Global of North Carolina, P.C. We also provide engineering services in the states of New York and New Jersey by our partner firm, EFI Global Engineering of New York, P.C. EFI Global is part of the Sedgwick family of companies, a global leader in the independent insurance claims industry.

Company details

Company typeSME
IndustryEngineering Services
Company size501 - 1000

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Job description

By joining Sedgwick, you'll be part of something truly meaningful. It’s what our 33,000 colleagues do every day for people around the world who are facing the unexpected. We invite you to grow your career with us, experience our caring culture, and enjoy work-life balance. Here, there’s no limit to what you can achieve.

Liability Adjuster / Claims Investigator - Third Party Property Damage

Location: Flexible / UK Wide

Job Type: Permanent

We have an exciting opportunity for experienced Liability Adjusters and Claims Investigators specialising in Third Party Property Damage (TPPD) claims to work In and around London and the South East of England.


This is a varied and investigative role focuses on the cradle-to-grave handling and investigation of both Domestic and Corporate Third Party Property Damage claims on behalf of a range of prestigious insurer and corporate clients.


You will be responsible for managing claims and investigations from instruction through to conclusion, including gathering and evaluating evidence, obtaining witness statements, assessing liability, causation and quantum, and producing detailed reports to support informed claims decisions. The role offers the opportunity to undertake site visits where appropriate, working alongside other key stakeholders and managing contractors and experts.

Working with one of the largest teams of liability experts in the world, you'll be part of a business that supports and resolves property, general, auto, product and professional liability claims while helping clients protect their brands and reputations.


You will play a key role in investigating both straightforward and complex claims, identifying inconsistencies and potential fraud indicators, preserving and evaluating evidence, and ensuring all investigations are conducted to the highest professional standards.

The skills you will have when you apply:


  • Proven experience handling and investigating Domestic and Corporate Third Party Property Damage claims, with strong knowledge of liability, insurance law, policy interpretation, contracts, statutes and the principle of indemnity.
  • Excellent investigation skills, including gathering, preserving and evaluating evidence, obtaining witness statements, producing detailed reports, and identifying potential fraud.
  • Strong understanding of current case law, legal liability principles and fraud prevention procedures.
  • Excellent communication, influencing and negotiation skills, with the ability to build effective relationships and demonstrate empathy when working with customers, insurers, brokers, corporate clients and other stakeholders.
  • Strong organisational and IT skills, with the ability to manage workloads effectively; knowledge of JCT contracts, the Party Wall Act and Motor Trade claims is advantageous. A full UK driving licence is essential.

What we'll give you for this role:

Remuneration & more

  • Competitive salary taking into account skills, experience and qualifications.
  • Company car or monthly car allowance.
  • A Self Invested Personal Pension Scheme.
  • Holiday allowance of 25 days plus bank holidays.
  • 35 hour week, with the flexibility to work from home when not on-site.

Health & support  

  • Private healthcare plan (including pre-existing conditions)  
  • Life assurance  
  • Employee assistance programme for employee wellbeing 
  • Wellbeing and digital GP apps 
  • Group Income Protection   

 Other benefits  

  • Voluntary flexible benefits – green car scheme, health assessment, travel insurance, dental cover, cycle to work scheme, season ticket loan 
  • Discounts on various products and services 

This isn't just a position, it's a pivotal role in shaping our industry


At Sedgwick, you'll be part of a team of experts dedicated to delivering exceptional service and high-quality investigations for our clients.


Our Sedgwick University offering provides one of the most comprehensive learning and development programmes in the industry, with access to more than 15,000 on-demand courses, role-specific training and opportunities to continue formal education.


Together, we're not only reshaping the insurance landscape, we're building a legacy of talent and expertise. Come and be a catalyst for change within our industry.


Next steps for you:


Think we'd be a great match? Apply now – we want to hear from you.


As part of our commitment to you, we are proud to have a zero-tolerance policy towards discrimination of any kind regardless of age, disability, gender identity, marital/family status, race, religion, sex or sexual orientation.


After the closing date, we will review all applications and may select some applicants for an interview, which may be conducted virtually or in person.

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MR

Marcus Rivera

Chief Revenue Officer

m.rivera@company.com
linkedin.com/in/marcusrivera
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