Senior Cloud Services Engineer

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The Senior Cloud Services Engineer enables cloud technologies to provide optimal performance, continuity, and efficiency in virtualized, on-demand environments. The Senior Cloud Services Engineer work assignments involve moderately complex to complex issues where the analysis of situations or data requires an in-depth evaluation of variable factors.

The Senior Cloud Services Engineer utilizes software that manages and monitors networks, systems, and applications not only to guarantee performance within cloud software environments but also to orchestrate and automate the provisioning of resources. The associate begins to influence department strategy and makes decisions on moderately complex to complex issues regarding technical approaches for project components. Work is performed with minimal direction and considerable latitude is exercised in determining objectives and approaches to assignments.

This role supports critical cloud engineering, ETL, Salesforce, AI, security, and DevOps initiatives while partnering across technical teams to deliver scalable, reliable, and secure solutions. The Senior Cloud Services Engineer also serves as a mentor to junior associates and contributes to continuous improvement efforts across the organization.

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Required Qualifications

• Bachelor's degree in Computer Science, Information Technology, Engineering, or a related field or equivalent experience
• 5 or more years of technical experience
• Must be passionate about contributing to an organization focused on continuously improving consumer experiences
• Experience working in a Salesforce environment
• Solid foundation of data engineering concepts, ETL, and distributed processing, particularly Databricks and Informatica
• Medium programming skills in Python
• Knowledge of Large Language Models (LLMs), prompt engineering, Retrieval-Augmented Generation (RAG), embeddings, and vector databases for Generative AI use cases
• Understanding of MLOps and model lifecycle management
• Experience with cloud platforms such as Azure, AWS, or Google Cloud Platform
• Experience with DevOps practices including CI/CD pipelines, Infrastructure as Code (IaC), and Copado
• Understanding of monitoring, observability, logging, and alerting practices
• Knowledge of security, Identity and Access Management (IAM), data privacy, and responsible data governance practices
• Experience working with structured and unstructured data
• Knowledge of Kubernetes, Docker, or other container orchestration technologies
• Strong verbal and written communication skills
• Experience collaborating with cross-functional teams
• Experience working in Agile environments
• Must have experience and ability to work remote

Preferred Qualifications

• Master's degree in Computer Science, Information Technology, Engineering, Data Science, or a related field
• Strong SQL skills and experience developing complex queries and data solutions
• Strong programming skills in Python
• Experience with Kubernetes, Docker, or other container orchestration technologies
• Proven experience with Agentic AI and Databrick ETL
• Experience mentoring junior engineers or technical team members
• Experience supporting healthcare or highly regulated environments
• Azure, AWS, Databricks, Kubernetes, or related cloud certifications
• Experience with enterprise-scale cloud transformation initiatives
• Experience supporting large-scale data platforms and analytics environments

Additional Information

The Senior Cloud Services Engineer will support strategic cloud, data engineering, DevOps, and AI initiatives that are critical to business operations and digital transformation efforts. This role requires an independent technical contributor who can effectively partner with stakeholders, solve complex technical challenges, and influence technical direction across multiple platforms.

The ideal candidate will possess strong technical depth in cloud technologies, ETL processes, data engineering, Salesforce ecosystems, and emerging AI capabilities while demonstrating excellent communication, collaboration, and mentoring skills.

Work at Home Requirements: To ensure Home or Hybrid Home/Office employees’ ability to work effectively, the self-provided internet service of Home or Hybrid Home/Office employees must meet the following criteria: At minimum, a download speed of 25 Mbps and an upload speed of 10 Mbps is required; wireless, wired cable or DSL connection is suggested. In certain roles, the minimum recommended internet speed required by Humana may not be sufficient for business needs. Humana reserves the right to require associates to upgrade their internet service if necessary. Work from a dedicated space lacking ongoing interruptions to protect member PHI / HIPAA information.Travel: While this is a remote position, occasional travel to Humana's offices for training or meetings may be required.

Scheduled Weekly Hours

40

Pay Range

The compensation range below reflects a good faith estimate of starting base pay for full time (40 hours per week) employment at the time of posting. The pay range may be higher or lower based on geographic location and individual pay will vary based on demonstrated job related skills, knowledge, experience, education, certifications, etc.$106,900 - $147,000 per yearThis job is eligible for a bonus incentive plan. This incentive opportunity is based upon company and/or individual performance.

Description of Benefits

Humana, Inc. and its affiliated subsidiaries (collectively, “Humana”) offers competitive benefits that support whole-person well-being. Associate benefits are designed to encourage personal wellness and smart healthcare decisions for you and your family while also knowing your life extends outside of work. Among our benefits, Humana provides medical, dental and vision benefits, 401(k) retirement savings plan, time off (including paid time off, company and personal holidays, paid parental and caregiver leave), short-term and long-term disability, life insurance and many other opportunities.

About us
 

About Humana: Humana Inc. (NYSE: HUM) is a leading U.S. healthcare company. Through our Humana insurance services and our CenterWell healthcare services, we make it easier for the millions of people we serve to achieve their best health – delivering the care and service they need, when they need it. These efforts are leading to a better quality of life for people with Medicare and Medicaid, families, individuals, military service personnel, and communities at large. Learn more about what we offer at Humana.com and at CenterWell.com.

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Equal Opportunity Employer

It is the policy of Humana not to discriminate against any employee or applicant for employment because of race, color, religion, sex, sexual orientation, gender identity, national origin, age, marital status, genetic information, disability or protected veteran status. It is also the policy of Humana to take affirmative action, in compliance with Section 503 of the Rehabilitation Act and VEVRAA, to employ and to advance in employment individuals with disability or protected veteran status, and to base all employment decisions only on valid job requirements. This policy shall apply to all employment actions, including but not limited to recruitment, hiring, upgrading, promotion, transfer, demotion, layoff, recall, termination, rates of pay or other forms of compensation and selection for training, including apprenticeship, at all levels of employment.