Director, Software Engineering

Fidelity will not provide immigration sponsorship for this position.

Job Description:

The Role

We are seeking a seasoned and technically strong Director of Software Engineering to lead the development and evolution of the Archive platform. This is an exciting opportunity to be at the forefront of a transformational modernization journey, reimagining and rebuilding an enterprise-wide customer communications Archive platform.

You will play a defining role in shaping the future of how systems and users interact with the modernized platform, replacing aging systems with modern, high-performance, container-based applications that integrate seamlessly across enterprise systems, tools, and financial data services. Beyond engineering delivery, you will own the delivery roadmap, drive technology strategy, and lead a high-performing team through a complex, multi-phase modernization.

Key Responsibilities

Delivery and Execution

• Own end-to-end engineering delivery, from backlog refinement and sprint planning through release management and production deployment.
• Drive a high-performance delivery culture that balances velocity with quality, reliability, and security in a regulated financial environment.
• Establish and monitor KPIs for delivery health, system performance, reliability, and modernization progress, using data to drive continuous improvement.
• Remove organizational blockers and dependencies that impede engineering execution, escalating appropriately and decisively.
• Drive incident management, root cause analysis, and operational stability improvements across the platform.
• Own technology lifecycle management and technology product management, ensuring all applications and platform components are maintained to the latest standards, current versions, and best practices.
• Champion the adoption of AI-enabled engineering capabilities and intelligent automation opportunities that improve developer productivity, accelerate delivery, enhance software quality, and reduce operational overhead.
• Lead large-scale archive modernization initiatives, including legacy platform retirement, cloud migration, archival data migration, and platform simplification while maintaining business continuity.
• Establish service level objectives (SLOs), operational metrics, and reliability targets that ensure platform stability, resiliency, and customer satisfaction.
• Partner with architecture and engineering leaders to ensure solutions are designed for scalability, observability, resiliency, security, and long-term maintainability.

Strategy, Roadmap and Planning

• Closely partner with Product Manager and VP of Engineering to build a delivery roadmap balancing modernization, operationally driven initiatives, regulatory compliance, and operational stability.
• Translate strategic intent into actionable engineering plans with clear milestones, resource requirements, and success metrics.
• Lead structured planning and prioritization processes, balancing new capability delivery, platform modernization, and operational stability.
• Partner with business stakeholders to align technology delivery with business goals.
• Establish design principles and platform standards that guide engineering decisions and ensure the Archive platform is a best-in-class product.
• Communicate technical strategy and delivery roadmaps clearly to both technical and non-technical executive audiences.
• Partner with Enterprise Architecture, Compliance, and Records Management stakeholders to define the long-term strategy for archival data management, retention, retrieval, governance, and regulatory compliance.
• Drive technology decisions that balance platform modernization, operational risk reduction, regulatory obligations, scalability, and total cost of ownership.

Organizational Leadership

• Lead, mentor, and develop a high-performing team of engineers.
• Drive talent development, resource planning, and associate growth.
• Foster a culture of engineering excellence, accountability, and continuous improvement.
• Inspire and align the engineering team around a shared modernization vision, maintaining momentum and morale through a complex, multi-phase transformation.
• Influence and align stakeholders across Product, Architecture, Compliance, Operations, and Technology organizations to achieve shared business and technology outcomes.
• Build organizational capabilities that support long-term platform ownership, engineering excellence, and modernization objectives.

The Expertise and Skills You Bring

Required

• 10-12 years in software engineering leadership, including experience at the Director level.
• Experience in complex, multi-year transformation programs.
• Excellent written and verbal communication skills.
• Demonstrated domain knowledge in brokerage, financial services operations, back-office processing.
• Experience building and leading high-performing engineering teams in a fast-paced, regulated environment.
• Demonstrated strong understanding of the technology ecosystem (logical/physical architecture, processes, tools, types of integrations and data flows, and non-functional requirements such as availability/resiliency, capacity, performance, and observability).
• Solid understanding of Java, Spring Boot, Kafka for back-end services and API development.
• Hands-on experience with AWS services such as S3, IAM, Lambda, OpenSearch, and EKS.
• Ability to evaluate and influence data architecture decisions, including schema design, data retention strategies, archival patterns, data migration approaches, and integration with distributed applications.
• Hands-on experience with container-based application architecture.
• Proven ability to work with and modernize legacy technology stacks while maintaining system stability and operational continuity.
• Experience with CI/CD pipelines and DevOps practices in a regulated financial environment.
• Solid grasp of software architecture, distributed systems, and real-time data platforms.
• Deep understanding of archival and retention strategies, information lifecycle management, data governance, and large-scale data migration patterns.
• Experience designing and operating systems subject to regulatory retention, audit, legal hold, privacy, and recordkeeping requirements.
• Proven ability to influence enterprise data architecture decisions, including schema design, retention policies, archival patterns, retrieval performance, and integration with distributed systems.
• Experience leading large-scale archive platform modernization efforts involving high-volume data retention, archival storage, retrieval optimization, regulatory recordkeeping, and migration from legacy systems to cloud-native architectures.

The Team

Within the Fidelity Wealth organization, the Brokerage Recordkeeping Technology (BRT) organization is responsible for the retail brokerage technology and experience. As an Engineering Lead, you will lead a team of software engineers and, in close partnership with Product leadership, be responsible for defining and executing the technology strategy for the Archive platform while helping drive strategic modernization, architecture, and innovation. You will work in partnership with leaders across Fidelity Wealth, Fidelity Brokerage, and other business units to deliver modern, scalable, and compliant archive capabilities that support Fidelity's long-term business objectives.

Fidelity’s Onsite Working Model
Fidelity is transitioning to a full-time onsite working model through a phased rollout across regions and roles. Currently, some roles and locations require 100% onsite presence, while others require less. Onsite expectations are likely to evolve as the rollout continues. This transition does not apply to fully remote roles.

Certifications:

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Please be advised that Fidelity’s business is governed by the provisions of the Securities Exchange Act of 1934, the Investment Advisers Act of 1940, the Investment Company Act of 1940, ERISA, numerous state laws governing securities, investment and retirement-related financial activities and the rules and regulations of numerous self-regulatory organizations, including FINRA, among others. Those laws and regulations may restrict Fidelity from hiring and/or associating with individuals with certain Criminal Histories.