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Wealth Management, Senior Relationship Manager - Michigan

Role overview

Qualifications

  • Series 7 and 66 licensed or ability to acquire Series 66 upon hire
  • Five or more years of customer service experience in the Financial Services industry
  • Bachelor’s Degree preferred
  • Exceptional interpersonal communication skills

Responsibilities

  • Build and strengthen client relationships through proactive outreach and support
  • Address a broad range of client needs including investment inquiries and asset allocation
  • Support execution of client strategies through structured contact plans and annual reviews
  • Identify opportunities for asset consolidation and additional wealth management solutions

Key facts

Hard skills

Other skills

  • Customer Service
  • Interpersonal Communications

About the company

Fidelity Investments logo

Fidelity Investments

Financial Services

Fidelity’s mission is to strengthen the financial well-being of our customers and deliver better outcomes for the clients and businesses we serve. Fidelity’s strength comes from the scale of our diversified, market-leading financial services businesses that serve individuals, families, employers, wealth management firms, and institutions. With assets under administration of $15.0 trillion, including discretionary assets of $5.9 trillion as of March 31, 2025, we focus on meeting the unique needs of a broad and growing customer base. Privately held for 78 years, Fidelity employs more than 77,000 associates across the United States, Ireland, and India. For our Terms and Conditions, please visit http://go.fidelity.com/LIterms

Company details

IndustryFinancial Services
Company size10,001+

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Job description

Fidelity will not provide immigration sponsorship for this position.

Job Description:

Note: Fidelity will not provide immigration sponsorship for this position.

The Role

Building meaningful client relationships is at the heart of this role. As a key member of the Wealth Management team, this role partners closely with Advisors to deliver a highly personalized experience for Fidelity's most sophisticated and high-net-worth clients. Through a combination of proactive outreach, inbound client support, and ongoing relationship management, this role helps strengthen client relationships, drive business growth, and deliver exceptional service.

Responsibilities include addressing a broad range of client needs, including brokerage and investment inquiries, asset allocation, retirement and income planning, trust and estate considerations, and tax-advantaged investment solutions. In partnership with the Advisor, this role supports the execution of client strategies through structured contact plans, annual reviews, guidance preparation discussions, and pre- and post-meeting follow-up. By maintaining regular communication and understanding clients' evolving needs, this role identifies opportunities for asset consolidation, additional wealth management solutions, and enhanced client engagement, helping ensure long-term client success and a seamless client experience.

The Expertise and Skills You Bring

  • Series 7 & 66 licensed and hold appropriate state registrations, OR ability to acquire Series 66 upon hire
  • Five or more years of customer service experience in the Financial Services industry
  • Bachelor’s Degree preferred
  • Exceptional interpersonal communication skills, via telephone and face-to-face consultations
  • Subject matter expertise will be used to address unique and complex client service requests
  • Ability to work in a dynamic, fast-paced environment where timely completion of tasks is critical
  • Ability to conduct comprehensive investment related discussions and participate in client meetings for investment, life events and service reviews
  • Effectively maintain client portfolios in accordance with compliance guidelines

The Team

Private Wealth Management brings financial strategies across retirement, investment, tax, and estate planning to protect, grow and transfer assets in an integrated way. Working as a dedicated Wealth Management team, using a dynamic and customized approach, this team of specialists helps clients identify long term objectives and develop strategies for achieving them.

Fidelity’s Onsite Working Model
Fidelity is transitioning to a full-time onsite working model through a phased rollout across regions and roles. Currently, some roles and locations require 100% onsite presence, while others require less. Onsite expectations are likely to evolve as the rollout continues. This transition does not apply to fully remote roles.

Certifications:

Series 07 - FINRA, Series 66 - FINRA

Category:

Relationship Management

Please be advised that Fidelity’s business is governed by the provisions of the Securities Exchange Act of 1934, the Investment Advisers Act of 1940, the Investment Company Act of 1940, ERISA, numerous state laws governing securities, investment and retirement-related financial activities and the rules and regulations of numerous self-regulatory organizations, including FINRA, among others. Those laws and regulations may restrict Fidelity from hiring and/or associating with individuals with certain Criminal Histories.

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Marcus Rivera

Chief Revenue Officer

m.rivera@company.com
linkedin.com/in/marcusrivera
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