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Field Service Specialist

Role overview

Qualifications

  • Strong mechanical skills
  • Strong electrical aptitude
  • Good communication skills
  • Strong organizational skills

Responsibilities

  • Provide critical hands-on support at customer sites
  • Deliver remote troubleshooting assistance
  • Assist in machine start-ups and testing equipment
  • Support others in the field while preparing for service calls

Key facts

Hard skills

Other skills

  • Mechanical Aptitude
  • Communication
  • Organizational Skills
  • Self-Motivation
  • Teamwork
  • Learning Agility

About the company

Valmet logo

Valmet

Industrial Machinery Manufacturing

Valmet is a leading global developer and supplier of process technologies, automation and services for the pulp, paper and energy industries. With our automation systems and flow control solutions we serve an even wider base of process industries. We aim to become the global champion in serving our customers. Our 17,000 professionals work close to our customers and are committed to improving our customers’ performance – every day. The company has over 220 years of industrial history and a strong track record in continuous improvement and renewal. In 2022, a major milestone was achieved, when flow control company Neles was merged into Valmet. The combined company net sales in 2021 was approximately EUR 4.5 billion based on the respective company figures. Valmet’s shares are listed on the Nasdaq Helsinki and the head office is in Espoo, Finland.

Company details

IndustryIndustrial Machinery Manufacturing
Company size10001

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Job description

Looking for a hands-on role in Field Services? This could be your next career move!


Deciding on a new career within Valmet can be an exciting prospect.  Continue your development as a Field Service Specialist in our Paper Machine Wet End group.


You'll be part of our NA Services team and play a crucial role in supporting our customers’ operations by ensuring their equipment is running at optimum levels.  You'll work with cutting edge technology and tools to support the performance of the large-scale papermaking equipment at our customers' facilities located across North America. You may even have the ability to travel overseas to support targeted projects, participate in machine start ups, or assist in testing customer equipment to be delivered in North America.


On a day-to-day basis you might be traveling to the customer site to deliver critical hands-on support, or you might provide remote troubleshooting assistance from our offices. At times you may also be supporting others in the field while you research and prepare for your own service calls. In the end, our goal is to provide the highest level of commitment and service to our customers in order to move their production and performance forward.


Our focus is on finding individuals with a strong background in mechanical experience. Strong mechanical skills but no previous work in the paper industry. We're willing to train and work with the right candidate. You'll be part of a group of knowledgeable Service experts who can provide support and guidance. Our winning team is built by continuous investment in skills development, leadership and well-being. As a global company, we offer many career paths to suit individual needs and aspirations. 


What you'll need

We’re looking for individuals who are self-motivated and enjoy learning new things. Strong mechanical and or electrical aptitude; hydraulic & pneumatic background a plus; good communication and organizational skills required, along with strong PC skills.


Travel Requirement: Ability to travel approximately 50-80% of the time, including overnight travel as needed.


We Offer

We offer a dynamic work environment that values innovation and suits development-minded people who enjoy working in a fast-paced and energetic setting.  We're looking for team-oriented people with a willingness to learn and contribute to our customers’ success. 


Additional Information

If you believe you can contribute to the success of the business and our customers, we encourage you to apply.   The best way to include you in the recruiting process is to receive your application in Workday or by following the careers page from FLOW. 


Where everything works together

Valmet is where the best talent from a wide variety of backgrounds comes together to provide solutions and services to our customers.  Our commitment to moving our customers’ performance forward requires creativity, technological know-how, innovation, service mindedness – and above all, team work!  Find your new career at Valmet.


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Marcus Rivera

Chief Revenue Officer

m.rivera@company.com
linkedin.com/in/marcusrivera
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