New York PTA (Care Navigator) - REMOTE

About Net Health

Belong. Thrive. Make a Difference.

Are you looking for a meaningful and satisfying career where you have endless opportunities to grow and be financially rewarded? Limber Health, a business unit of Net Health, may be the perfect place for you.

A high-growth and profitable company, we help caregivers harness data for human health. We also honor and respect the needs of our Net Health family and staff, which is why we offer a work-from-anywhere environment. Our welcoming and collaborative culture paired with progressive benefits makes Net Health the ultimate career home! 

As a leading-edge SaaS company in healthcare, we deliver solutions that help patients get better, faster, and live more fulfilling lives. Our software and predictive analytics cover the continuum of care, from hospital-to-home, across various medical specialties. Come join us and start the next chapter of your exciting career while helping others to live better lives.  

World-Class Benefits That Reflect Our World-Class Culture. 

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JOB OVERVIEW

As a Care Navigator, you'll be an invaluable member of our team, ready and eager to make an impact internally and for the patients we serve. You'll support patient success by identifying the needs and challenges patients face and helping implement interventions that guide new thinking and create behavior change.

We're looking for an entrepreneurial person to serve our clients and patients well, using methodologies that support patients through their recovery while building trusting relationships. The ideal candidate is process-focused and eager to make an impact on lives by supporting musculoskeletal health.

You'll be equal parts self-starter and team player. We're seeking a passionate candidate with expertise in engaging and supporting users to achieve their health goals, who wants an impactful role at a young, quickly growing startup in the healthcare industry.

Responsibilities

• Provide remote monitoring services that support patients as they progress through their home-exercise therapy program
• Direct and assist users in therapeutic exercise, neuromuscular re-education, and functional training through our technology platform
• Give ongoing feedback to the evaluating clinician on patient progress outside of the clinic
• Maintain the records and notes required while providing remote monitoring
• Help improve the processes and functionality of the platform
• Organize and manage a caseload while staying efficient

Requirements

Credentials

• Graduated from an accredited physical therapy program
• Active PTA license in New York

Skills and experience

• Tech savvy: you thrive in a multi-platform environment and switch comfortably between systems (EHR, messaging, scheduling) without missing a beat
• Excellent communication, interpersonal, and presentation skills, and the ability to collect and present meaningful data to drive decisions
• Strong relationship-building and listening skills
• Ability to multi-task and manage various types of users
• Ability to work independently with limited supervision
• The flexibility and agility to work cross-functionally in a fast-paced environment

What you bring

• As a PTA, you are naturally empathetic, friendly, and love what you do
• Demonstrated patient focus and a genuine passion for the user and their experience
• The ability to influence change and bring enthusiasm and excitement to the workplace
• An independent, proactive work style, quick and flexible thinking, and an open, inquisitive approach
• Eagerness to make an impact at a young company addressing an important problem
• Passion for health and wellness

A plus

• 2+ years of experience in musculoskeletal health
• Experience in behavioral modification, Health Coach Certification

Note: This job description is not intended to be all-inclusive. Employee may perform other related duties as requested to meet the ongoing needs of the organization. 

Hourly Salary Range: $20.80 - $26.00 USD + up to a 12% ICP

Candidate Integrity & Monitoring Notice: We maintain a zero-tolerance policy for using AI tools, deepfakes, or impersonation to misrepresent a candidate's identity, skills, or qualifications during hiring. We use screening and identity verification methods to detect this and reserve the right to disqualify and report violations. Company-issued equipment, systems, and network activity are monitored for security and compliance purposes; details are provided during interviews and in our employee policies.